Mahn Hee Yoon

431 total citations
5 papers, 310 citations indexed

About

Mahn Hee Yoon is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Social Psychology. According to data from OpenAlex, Mahn Hee Yoon has authored 5 papers receiving a total of 310 indexed citations (citations by other indexed papers that have themselves been cited), including 5 papers in Organizational Behavior and Human Resource Management, 2 papers in Sociology and Political Science and 1 paper in Social Psychology. Recurrent topics in Mahn Hee Yoon's work include Customer Service Quality and Loyalty (5 papers), Job Satisfaction and Organizational Behavior (5 papers) and Emotional Labor in Professions (1 paper). Mahn Hee Yoon is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Job Satisfaction and Organizational Behavior (5 papers) and Emotional Labor in Professions (1 paper). Mahn Hee Yoon collaborates with scholars based in South Korea and United States. Mahn Hee Yoon's co-authors include Jaebeom Suh, Sharon E. Beatty, David J. Yoon and Cindy P. Muir and has published in prestigious journals such as Journal of Business Research, Journal of Organizational Behavior and International Journal of Contemporary Hospitality Management.

In The Last Decade

Mahn Hee Yoon

5 papers receiving 270 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Mahn Hee Yoon South Korea	4	274	81	80	55	48	5	310
Lilian Otaye United Kingdom	4	258 0.9×	30 0.4×	54 0.7×	66 1.2×	49 1.0×	5	324
Lori J. Sipe United States	7	123 0.4×	86 1.1×	121 1.5×	46 0.8×	39 0.8×	15	273
Aditi Sarkar Sengupta India	5	234 0.9×	164 2.0×	140 1.8×	45 0.8×	40 0.8×	7	325
Abuelkassem Mohammad Egypt	6	126 0.5×	56 0.7×	117 1.5×	20 0.4×	60 1.3×	23	245
Rebecca Dei Mensah Ghana	7	109 0.4×	64 0.8×	53 0.7×	21 0.4×	21 0.4×	16	213
Casey E. Newmeyer United States	8	64 0.2×	143 1.8×	90 1.1×	41 0.7×	41 0.9×	16	277
Yu-Te Tu Taiwan	8	148 0.5×	170 2.1×	124 1.6×	38 0.7×	19 0.4×	20	301
Canhua Qiu China	4	230 0.8×	24 0.3×	118 1.5×	44 0.8×	70 1.5×	7	317
Brian L. Bourdeau United States	6	198 0.7×	188 2.3×	144 1.8×	40 0.7×	25 0.5×	14	314
Ahyar Yuniawan Indonesia	11	155 0.6×	34 0.4×	39 0.5×	31 0.6×	31 0.6×	66	314

Countries citing papers authored by Mahn Hee Yoon

Since Specialization

Citations

This map shows the geographic impact of Mahn Hee Yoon's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mahn Hee Yoon with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mahn Hee Yoon more than expected).

Fields of papers citing papers by Mahn Hee Yoon

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Mahn Hee Yoon. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mahn Hee Yoon. The network helps show where Mahn Hee Yoon may publish in the future.

Co-authorship network of co-authors of Mahn Hee Yoon

This figure shows the co-authorship network connecting the top 25 collaborators of Mahn Hee Yoon. A scholar is included among the top collaborators of Mahn Hee Yoon based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Mahn Hee Yoon. Mahn Hee Yoon is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

5 of 5 papers shown

1.

Yoon, David J., et al.. (2022). Customer courtesy and service performance: The roles of self‐efficacy and social context. Journal of Organizational Behavior. 43(6). 1015–1037. 15 indexed citations

2.

Yoon, Mahn Hee & David J. Yoon. (2019). When and why does relative leader-member exchange enhance service performance?. International Journal of Contemporary Hospitality Management. 31(7). 2666–2690. 17 indexed citations

3.

Yoon, Mahn Hee, et al.. (2004). Effects of contact employee supports on critical employee responses and customer service evaluation. Journal of Services Marketing. 18(5). 395–412. 90 indexed citations

4.

Yoon, Mahn Hee & Jaebeom Suh. (2003). Organizational citizenship behaviors and service quality as external effectiveness of contact employees. Journal of Business Research. 56(8). 597–611. 2 indexed citations

5.

Yoon, Mahn Hee, Sharon E. Beatty, & Jaebeom Suh. (2001). The effect of work climate on critical employee and customer outcomes. International Journal of Service Industry Management. 12(5). 500–521. 186 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact