John T. Bowen

9.5k citations
107 papers · 6.5k · 2 hit papers · h-index 37

Impact in

Papers in

    • Consumer Retail Behavior Studies 15
    • Consumer Behavior in Brand Consumption and Identification 14
    • Digital Marketing and Social Media 19
    • Diverse Aspects of Tourism Research 10

John T. Bowen

105 papers receiving 5.7k citations

John T. Bowen's Hit Papers

The relationship between customer loyalty and customer satisfaction 2001 · 905 citations
9050+10+20Years since publication4008001.2k

Peers

John T. Bowen
Comparison fields: 5 of 154
  • Marketing 3.1k
  • Organizational Behavior and Human Resource Management 3.1k
  • Tourism, Leisure and Hospitality Management 394
  • Information Systems and Management 590
  • Transportation 554
Replace Μαριάννα Σιγάλα with:
Μαριάννα Σιγάλα Greece
Javier Sánchez Spain
Juan Luis Nicolau United States
Felix Mavondo Australia
Cihan Çobanoğlu United States
Christopher Lovelock United States
David Hillier United Kingdom
Seoki Lee United States
Youcheng Wang United States
Mike Peters Austria
John T. Bowen relative to Μαριάννα Σιγάλα Greece Μαριάννα Σιγάλα's profile →
Citations per field
00.5×1.5×1.8×
Μαριάννα Σιγάλα · 1×
Citations per year

Countries citing papers authored by John T. Bowen

Since Specialization
Citations

This map shows the geographic impact of John T. Bowen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by John T. Bowen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites John T. Bowen more than expected).

Fields of papers citing papers by John T. Bowen

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by John T. Bowen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by John T. Bowen. The network helps show where John T. Bowen may publish in the future.

Co-authors

The 25 scholars most cited alongside John T. Bowen, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with John T. Bowen Line = papers co-authored together John T. Bowen links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 107 papers — load more, or switch the sort, to bring in the rest.

#Work
1
Marketing for Hospitality and Tourism
Hit paper breakdown →
19951228
2
The relationship between customer loyalty and customer satisfaction
Hit paper breakdown →
2001905
3 2003474
4 1998351
5 1990252
6 1990231
7 2002204
8 2018193
9 2008156
10 2003133
11 2003116
12 2000115
13 2015110
14 2017108
15 1989106
16 199595
17 199884
18 200268
19 198368
20 201766

About John T. Bowen

John T. Bowen is a scholar working on Marketing, Sociology and Political Science, Organizational Behavior and Human Resource Management, General Economics, Econometrics and Finance and Economics and Econometrics, having authored 107 papers that have together received 6.5k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (23 papers), Digital Marketing and Social Media (19 papers), Consumer Retail Behavior Studies (15 papers), Aviation Industry Analysis and Trends (14 papers), Consumer Behavior in Brand Consumption and Identification (14 papers), Diverse Aspects of Tourism Research (10 papers), Maritime Ports and Logistics (7 papers) and Hospitality and Tourism Education (6 papers). The work is most often cited by research in Marketing (3.1k citations), Organizational Behavior and Human Resource Management (3.1k citations), Tourism, Leisure and Hospitality Management (394 citations), Information Systems and Management (590 citations) and Transportation (554 citations). John T. Bowen has collaborated with scholars based in United States, Australia and United Kingdom. Frequent co-authors include James C. Makens, Philip Kotler, Stowe Shoemaker, Cristian Morosan, Robert C. Ford, Thomas R. Leinbach, Beverley Sparks, Elizabeth Whalen, Shiang‐Lih Chen McCain and Stefanie Klag. Their work appears in journals such as International Journal of Contemporary Hospitality Management, Journal of Transport Geography, Economic Geography, International Journal of Hospitality Management and Cornell Hospitality Quarterly.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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