Shiang‐Lih Chen McCain

574 total citations
18 papers, 429 citations indexed

About

Shiang‐Lih Chen McCain is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Shiang‐Lih Chen McCain has authored 18 papers receiving a total of 429 indexed citations (citations by other indexed papers that have themselves been cited), including 10 papers in Organizational Behavior and Human Resource Management, 8 papers in Sociology and Political Science and 6 papers in Marketing. Recurrent topics in Shiang‐Lih Chen McCain's work include Customer Service Quality and Loyalty (7 papers), Job Satisfaction and Organizational Behavior (4 papers) and Digital Marketing and Social Media (4 papers). Shiang‐Lih Chen McCain is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Job Satisfaction and Organizational Behavior (4 papers) and Digital Marketing and Social Media (4 papers). Shiang‐Lih Chen McCain collaborates with scholars based in United States and Hong Kong. Shiang‐Lih Chen McCain's co-authors include Clark Hu, John T. Bowen, Henry Tsai, SooCheong Jang, Ming Chen, Robert H. Woods, Michael Chen, Carola Raab, Yichun Liu and Minyi Zheng and has published in prestigious journals such as International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management and Journal of Travel & Tourism Marketing.

In The Last Decade

Shiang‐Lih Chen McCain

17 papers receiving 393 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Shiang‐Lih Chen McCain United States 9 260 210 193 75 41 18 429
Fu-Sung Hsu Taiwan 9 237 0.9× 140 0.7× 142 0.7× 24 0.3× 29 0.7× 10 394
Shane C. Blum United States 13 159 0.6× 248 1.2× 118 0.6× 97 1.3× 69 1.7× 32 449
Frederick J. DeMicco United States 12 191 0.7× 291 1.4× 194 1.0× 49 0.7× 60 1.5× 36 470
Salleh Mohd Radzi Malaysia 12 170 0.7× 226 1.1× 126 0.7× 55 0.7× 26 0.6× 25 421
Maria Golubovskaya Australia 11 162 0.6× 223 1.1× 131 0.7× 20 0.3× 76 1.9× 14 461
Gabriel Gazzoli United States 9 213 0.8× 182 0.9× 142 0.7× 28 0.4× 11 0.3× 12 394
Abdulla M. Alhemoud Oman 5 174 0.7× 254 1.2× 118 0.6× 44 0.6× 15 0.4× 10 456
Zhenquan Sha China 4 284 1.1× 121 0.6× 199 1.0× 30 0.4× 30 0.7× 10 391
Tran Trung Vinh Vietnam 12 172 0.7× 410 2.0× 257 1.3× 48 0.6× 24 0.6× 23 542
GuoQiong Ivanka Huang China 14 146 0.6× 321 1.5× 257 1.3× 43 0.6× 13 0.3× 25 493

Countries citing papers authored by Shiang‐Lih Chen McCain

Since Specialization
Citations

This map shows the geographic impact of Shiang‐Lih Chen McCain's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Shiang‐Lih Chen McCain with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Shiang‐Lih Chen McCain more than expected).

Fields of papers citing papers by Shiang‐Lih Chen McCain

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Shiang‐Lih Chen McCain. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Shiang‐Lih Chen McCain. The network helps show where Shiang‐Lih Chen McCain may publish in the future.

Co-authorship network of co-authors of Shiang‐Lih Chen McCain

This figure shows the co-authorship network connecting the top 25 collaborators of Shiang‐Lih Chen McCain. A scholar is included among the top collaborators of Shiang‐Lih Chen McCain based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Shiang‐Lih Chen McCain. Shiang‐Lih Chen McCain is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

18 of 18 papers shown
1.
McCain, Shiang‐Lih Chen, et al.. (2023). An Investigation on Factors Influencing University Students’ Entrepreneurship Orientations. Entrepreneurship Education and Pedagogy. 7(3). 264–288. 4 indexed citations
2.
McCain, Shiang‐Lih Chen, et al.. (2023). Cruise ship safety measures and their influence on passenger sense of security and purchase intention. 18(2). 191–199. 1 indexed citations
3.
McCain, Shiang‐Lih Chen, et al.. (2021). Online hotel reviews: Factors influencing how customers perceive their credibility and the likelihood of customer adoption. 6(3). 279–279. 1 indexed citations
4.
McCain, Shiang‐Lih Chen, et al.. (2021). An analysis of a third-party food delivery app during the COVID-19 pandemic. British Food Journal. 124(10). 3032–3052. 28 indexed citations
5.
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7.
Bowen, John T. & Shiang‐Lih Chen McCain. (2015). Transitioning loyalty programs. International Journal of Contemporary Hospitality Management. 27(3). 415–430. 109 indexed citations
8.
Tsai, Henry, et al.. (2012). Tourists’ and Residents’ Perceptions Toward Casino Gaming Development in Hong Kong. Asia Pacific Journal of Tourism Research. 18(4). 385–407. 10 indexed citations
9.
Chen, Michael, Henry Tsai, & Shiang‐Lih Chen McCain. (2012). A Revenue Management Model for Casino Table Games. Cornell Hospitality Quarterly. 53(2). 144–153. 8 indexed citations
10.
McCain, Shiang‐Lih Chen, et al.. (2011). Passengers’ Perception of Service Recovery during Flight Delays. 1 indexed citations
11.
McCain, Shiang‐Lih Chen, et al.. (2011). Push and Pull Factors: Influence on Female Managers and Executives’ Exit From the Workplace, Impact on Job Satisfaction and Organizational Commitment. ScholarWorks@UMassAmherst (University of Massachusetts Amherst). 3 indexed citations
12.
McCain, Shiang‐Lih Chen, et al.. (2010). Organizational justice, employees' ethical behavior, and job satisfaction in the casino industry. International Journal of Contemporary Hospitality Management. 22(7). 992–1009. 74 indexed citations
13.
McCain, Shiang‐Lih Chen, et al.. (2009). The Antecedents and Consequence of Implementing Responsible Gaming Practice. Journal of Travel & Tourism Marketing. 26(4). 395–407. 13 indexed citations
14.
McCain, Shiang‐Lih Chen, Clark Hu, & Robert H. Woods. (2005). Examining Job-Related Factors Perceived by Salespersons in the U.S. Timeshare Industry. Journal of Travel & Tourism Marketing. 19(1). 29–38. 10 indexed citations
15.
McCain, Shiang‐Lih Chen, SooCheong Jang, & Clark Hu. (2005). Service quality gap analysis toward customer loyalty: practical guidelines for casino hotels. International Journal of Hospitality Management. 24(3). 465–472. 85 indexed citations
16.
Tsai, Henry, Shiang‐Lih Chen McCain, & Clark Hu. (2004). Academia Meets Industry: A Need Analysis of Course Contents in U.S. Gaming Education. Journal of Hospitality & Tourism Education. 16(3). 32–39. 8 indexed citations
17.
Hu, Clark, Ming Chen, & Shiang‐Lih Chen McCain. (2004). Forecasting in Short-Term Planning and Management for a Casino Buffet Restaurant. Journal of Travel & Tourism Marketing. 16(2-3). 79–98. 68 indexed citations
18.
Raab, Carola & Shiang‐Lih Chen McCain. (2002). Employee Commitment and Restaurant Profitability. Journal of Human Resources in Hospitality & Tourism. 1(3). 1–10. 4 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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2026