John Ozment

1.8k total citations
38 papers, 1.3k citations indexed

About

John Ozment is a scholar working on Management Information Systems, Organizational Behavior and Human Resource Management and Strategy and Management. According to data from OpenAlex, John Ozment has authored 38 papers receiving a total of 1.3k indexed citations (citations by other indexed papers that have themselves been cited), including 19 papers in Management Information Systems, 14 papers in Organizational Behavior and Human Resource Management and 12 papers in Strategy and Management. Recurrent topics in John Ozment's work include Outsourcing and Supply Chain Management (13 papers), Quality and Supply Management (12 papers) and Customer Service Quality and Loyalty (12 papers). John Ozment is often cited by papers focused on Outsourcing and Supply Chain Management (13 papers), Quality and Supply Management (12 papers) and Customer Service Quality and Loyalty (12 papers). John Ozment collaborates with scholars based in United States. John Ozment's co-authors include Scott B. Keller, E A Morash, Harry L Sink, Daniel F. Lynch, David L. Kurtz, Kenneth E. Clow, Terry L. Esper, M. Douglas Voss, Lisa Williams and Matthew A. Waller and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Business Research and Journal of the Academy of Marketing Science.

In The Last Decade

John Ozment

36 papers receiving 1.1k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
John Ozment United States 19 509 473 453 319 154 38 1.3k
Beth Davis‐Sramek United States 21 759 1.5× 404 0.9× 877 1.9× 440 1.4× 147 1.0× 43 1.7k
E A Morash United States 12 695 1.4× 283 0.6× 551 1.2× 182 0.6× 61 0.4× 31 1.1k
Richard Metters United States 22 1.1k 2.1× 315 0.7× 697 1.5× 427 1.3× 94 0.6× 49 1.8k
M. Bixby Cooper United States 13 866 1.7× 276 0.6× 687 1.5× 188 0.6× 75 0.5× 20 1.6k
Sameer Prasad United States 22 675 1.3× 318 0.7× 878 1.9× 152 0.5× 172 1.1× 68 1.6k
Andreas C. Soteriou Cyprus 16 264 0.5× 297 0.6× 379 0.8× 384 1.2× 88 0.6× 26 1.2k
Wesley S. Randall United States 17 732 1.4× 204 0.4× 699 1.5× 255 0.8× 109 0.7× 37 1.3k
Christopher R. Moberg United States 12 489 1.0× 467 1.0× 466 1.0× 209 0.7× 167 1.1× 18 1.2k
B.S. Sahay India 22 1.3k 2.6× 252 0.5× 1.2k 2.7× 219 0.7× 85 0.6× 57 2.1k
Ron McLachlin Canada 7 704 1.4× 268 0.6× 706 1.6× 154 0.5× 86 0.6× 12 1.2k

Countries citing papers authored by John Ozment

Since Specialization
Citations

This map shows the geographic impact of John Ozment's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by John Ozment with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites John Ozment more than expected).

Fields of papers citing papers by John Ozment

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by John Ozment. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by John Ozment. The network helps show where John Ozment may publish in the future.

Co-authorship network of co-authors of John Ozment

This figure shows the co-authorship network connecting the top 25 collaborators of John Ozment. A scholar is included among the top collaborators of John Ozment based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with John Ozment. John Ozment is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Ozment, John, et al.. (2019). The tumultuous world of global maritime transportation: a cautionary tale for supply chain managers. Human Biology. 29(2). 23–35. 1 indexed citations
2.
Ozment, John, et al.. (2013). Economies of scale in the US airline industry. Transportation Research Part E Logistics and Transportation Review. 51. 95–108. 23 indexed citations
3.
Ozment, John, et al.. (2008). Logistics capability, logistics outsourcing and firm performance in an e‐commerce market. International Journal of Physical Distribution & Logistics Management. 38(5). 336–359. 235 indexed citations
4.
Voss, M. Douglas, Scott B. Keller, Alexander E. Ellinger, & John Ozment. (2004). Differentiating the suppliers of job products to union and non-union frontline distribution center employees. Transportation Journal. 43(2). 37–58. 13 indexed citations
5.
Ozment, John, et al.. (2001). RAILROAD RENAISSANCE: THE POST-1970 SHORT LINE MOVEMENT. SHILAP Revista de lepidopterología. 19(19). 151–162. 1 indexed citations
6.
Ozment, John, et al.. (2001). SHORT LINE AND REGIONAL RAILROAD EXECUTIVES LOOK AT THEIR INDUSTRY. Transportation quarterly. 55(2). 2 indexed citations
7.
Ozment, John, et al.. (2001). Firm performance in the e-commerce market: the role of logistics capabilities and logistics outsourcing. 10 indexed citations
8.
Lynch, Daniel F., Scott B. Keller, & John Ozment. (2000). The Effects of Logistics Capabilities and Strategy on Firm Performance. 170 indexed citations
9.
Ozment, John, et al.. (1999). EXPLORING DISPATCHER CHARACTERISTICS AND THEIR EFFECT ON DRIVER RETENTION. Transportation Journal. 39(1). 20–33. 36 indexed citations
10.
Ozment, John & Scott B. Keller. (1999). Exploring Dispatcher Communication Effectiveness: Implications for Retaining Drivers in the Trucking Industry. Journal of managerial issues. 11(1). 94. 5 indexed citations
11.
Keller, Scott B. & John Ozment. (1999). MANAGING DRIVER RETENTION: EFFECTS OF THE DISPATCHER.. Journal of Business Logistics. 57 indexed citations
12.
Ozment, John & E A Morash. (1998). Assessment of the Relationship Between Productivity and Performance Quality in the U.S. Domestic Airline Industry. Transportation Research Record Journal of the Transportation Research Board. 1622(1). 22–31. 9 indexed citations
13.
Clow, Kenneth E., David L. Kurtz, & John Ozment. (1998). A Longitudinal Study of the Stability of Consumer Expectations of Services. Journal of Business Research. 42(1). 63–73. 40 indexed citations
14.
Morash, E A & John Ozment. (1996). THE STRATEGIC USE OF TRANSPORTATION TIME AND RELIABILITY FOR COMPETITIVE ADVANTAGE. Transportation Journal. 36(2). 35–46. 15 indexed citations
15.
Clow, Kenneth E., David L. Kurtz, & John Ozment. (1996). Managing Customer Expectations of Restaurants. 1(3-4). 135–159. 7 indexed citations
16.
Morash, E A & John Ozment. (1995). SCHEDULING MANAGEMENT OF TRANSPORTATION SERVICE RESPONSE CAPACITY TO IMPROVE PERCEIVED QUALITY. Logistics and transportation review. 31(4). 1 indexed citations
17.
Morash, E A & John Ozment. (1994). TOWARD MANAGEMENT OF TRANSPORTATION SERVICE QUALITY. Logistics and transportation review. 30(2). 38 indexed citations
18.
Ozment, John & E A Morash. (1994). The Augmented Service Offering for Perceived and Actual Service Quality. Journal of the Academy of Marketing Science. 22(4). 352–363. 71 indexed citations
19.
Ozment, John, et al.. (1990). Changes in the competitive environments of rural trade areas. Journal of Business Research. 21(3). 277–287. 33 indexed citations
20.
Ozment, John, et al.. (1989). MOTOR CARRIER MARKETING/PRICING STRATEGY--A LOGISTICAL APPROACH. Journal of the Transportation Research Forum. 29(2). 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Rankless by CCL
2026