John Ozment
Impact in
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- Quality and Supply Management
- Outsourcing and Supply Chain Management
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- Customer Service Quality and Loyalty
Papers in
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- Outsourcing and Supply Chain Management 13
- Quality and Supply Management 12
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- Customer Service Quality and Loyalty 12
- Co-authors
- Scott B. Keller (10 shared papers)E A Morash (6 shared papers)Harry L Sink (1 shared paper)Daniel F. Lynch (2 shared papers)David L. Kurtz (3 shared papers)Kenneth E. Clow (3 shared papers)Matthew A. Waller (2 shared papers)M. Douglas Voss (4 shared papers)
- Journals
- Transportation Journal (7 papers)Journal of Business Logistics (3 papers)Journal of Business Research (3 papers)Transportation Research Part E Logistics and Transportation Review (2 papers)International Journal of Physical Distribution & Logistics Management (2 papers)
- Partner nations
- United States
In The Last Decade
John Ozment
36 papers receiving 1.1k citations
Peers
Comparison fields: 5 of 81
- Management Information Systems 509
- Organizational Behavior and Human Resource Management 473
- Marketing 319
- Strategy and Management 453
- Business and International Management 38
Countries citing papers authored by John Ozment
This map shows the geographic impact of John Ozment's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by John Ozment with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites John Ozment more than expected).
Fields of papers citing papers by John Ozment
This network shows the impact of papers produced by John Ozment. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by John Ozment. The network helps show where John Ozment may publish in the future.
Co-authors
The 20 scholars most cited alongside John Ozment, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 38 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2008 | 235 | |
| 2 | The Effects of Logistics Capabilities and Strategy on Firm Performance | 2000 | 170 |
| 3 | 1997 | 86 | |
| 4 | 2002 | 74 | |
| 5 | 1994 | 71 | |
| 6 | 2005 | 58 | |
| 7 | MANAGING DRIVER RETENTION: EFFECTS OF THE DISPATCHER. | 1999 | 57 |
| 8 | 2006 | 55 | |
| 9 | 2006 | 52 | |
| 10 | 2009 | 51 | |
| 11 | 1996 | 50 | |
| 12 | 1998 | 40 | |
| 13 | TOWARD MANAGEMENT OF TRANSPORTATION SERVICE QUALITY | 1994 | 38 |
| 14 | EXPLORING DISPATCHER CHARACTERISTICS AND THEIR EFFECT ON DRIVER RETENTION | 1999 | 36 |
| 15 | 1990 | 33 | |
| 16 | 2013 | 23 | |
| 17 | 2011 | 23 | |
| 18 | 2017 | 21 | |
| 19 | 2006 | 20 | |
| 20 | THE STRATEGIC USE OF TRANSPORTATION TIME AND RELIABILITY FOR COMPETITIVE ADVANTAGE | 1996 | 15 |
About John Ozment
John Ozment is a scholar working on Management Information Systems, Organizational Behavior and Human Resource Management, Strategy and Management, Industrial and Manufacturing Engineering and Marketing, having authored 38 papers that have together received 1.3k indexed citations. Recurring topics across this work include Outsourcing and Supply Chain Management (13 papers), Quality and Supply Management (12 papers), Customer Service Quality and Loyalty (12 papers), Transport and Economic Policies (8 papers), Maritime Ports and Logistics (7 papers), Aviation Industry Analysis and Trends (5 papers), Urban and Freight Transport Logistics (5 papers) and Consumer Retail Behavior Studies (5 papers). The work is most often cited by research in Management Information Systems (509 citations), Organizational Behavior and Human Resource Management (473 citations), Marketing (319 citations), Strategy and Management (453 citations) and Business and International Management (38 citations). John Ozment has collaborated with scholars based in United States. Frequent co-authors include Scott B. Keller, E A Morash, Harry L Sink, Daniel F. Lynch, David L. Kurtz, Kenneth E. Clow, Matthew A. Waller, M. Douglas Voss, Lisa Williams and Terry L. Esper. Their work appears in journals such as Transportation Journal, Journal of Business Logistics, Journal of Business Research, Transportation Research Part E Logistics and Transportation Review and International Journal of Physical Distribution & Logistics Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.