Ilham Sentosa

1.1k total citations
67 papers, 682 citations indexed

About

Ilham Sentosa is a scholar working on Sociology and Political Science, Information Systems and Management and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Ilham Sentosa has authored 67 papers receiving a total of 682 indexed citations (citations by other indexed papers that have themselves been cited), including 24 papers in Sociology and Political Science, 19 papers in Information Systems and Management and 17 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Ilham Sentosa's work include Technology Adoption and User Behaviour (19 papers), Customer Service Quality and Loyalty (13 papers) and Organizational and Employee Performance (9 papers). Ilham Sentosa is often cited by papers focused on Technology Adoption and User Behaviour (19 papers), Customer Service Quality and Loyalty (13 papers) and Organizational and Employee Performance (9 papers). Ilham Sentosa collaborates with scholars based in Malaysia, Indonesia and Bangladesh. Ilham Sentosa's co-authors include Naziruddin Abdullah, Zahir Osman, Nik Kamariah Nik Mat, Husam‐Aldin N. Al‐Malkawi, Muhammad Shahid Khan, Eiad Yafi, Sanmugam Annamalah, Wong Chee Hoo, Selim Ahmed and Prakash Singh and has published in prestigious journals such as SHILAP Revista de lepidopterología, Sustainability and Journal of Open Innovation Technology Market and Complexity.

In The Last Decade

Ilham Sentosa

58 papers receiving 620 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Ilham Sentosa Malaysia 14 215 166 151 118 92 67 682
Abdul Kadir Othman Malaysia 15 208 1.0× 227 1.4× 161 1.1× 92 0.8× 108 1.2× 105 722
Norizan Jaafar Malaysia 7 155 0.7× 228 1.4× 210 1.4× 166 1.4× 98 1.1× 20 689
Mohit Yadav India 17 185 0.9× 236 1.4× 233 1.5× 148 1.3× 118 1.3× 59 762
Lawrence Silver United States 8 215 1.0× 191 1.2× 257 1.7× 140 1.2× 109 1.2× 20 780
Zafir Khan Mohamed Makhbul Malaysia 16 305 1.4× 159 1.0× 227 1.5× 89 0.8× 178 1.9× 90 933
Kartinah Ayupp Malaysia 6 124 0.6× 237 1.4× 165 1.1× 149 1.3× 75 0.8× 23 621
Kausar Fiaz Khawaja Pakistan 14 125 0.6× 133 0.8× 146 1.0× 104 0.9× 150 1.6× 41 610
Ying‐Kai Liao Taiwan 11 280 1.3× 102 0.6× 274 1.8× 170 1.4× 106 1.2× 17 776
Richa Misra India 16 172 0.8× 141 0.8× 265 1.8× 105 0.9× 41 0.4× 64 611
Shahid Nawaz Pakistan 15 219 1.0× 104 0.6× 174 1.2× 95 0.8× 145 1.6× 41 664

Countries citing papers authored by Ilham Sentosa

Since Specialization
Citations

This map shows the geographic impact of Ilham Sentosa's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ilham Sentosa with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ilham Sentosa more than expected).

Fields of papers citing papers by Ilham Sentosa

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Ilham Sentosa. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ilham Sentosa. The network helps show where Ilham Sentosa may publish in the future.

Co-authorship network of co-authors of Ilham Sentosa

This figure shows the co-authorship network connecting the top 25 collaborators of Ilham Sentosa. A scholar is included among the top collaborators of Ilham Sentosa based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Ilham Sentosa. Ilham Sentosa is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Sentosa, Ilham, et al.. (2024). Hexahelix collaboration in developing halal tourism in Indonesia. 1(1). 1–15.
2.
Annamalah, Sanmugam, et al.. (2024). Navigating the Malaysian dilemma: Constructing a sustainable economy in the post-COVID-19 era. Journal of Infrastructure Policy and Development. 8(8). 5771–5771. 3 indexed citations
5.
Sentosa, Ilham, et al.. (2023). Digital Transformation Through Blockchain Usgae Towards Data Security. 13. 1256–1261. 2 indexed citations
6.
Sentosa, Ilham. (2023). From Editor-in-Chief’s Keyboard (March-2023). 2(3).
8.
Sentosa, Ilham, et al.. (2020). The Impact of COVID-19 Outbreak on Human Resource Operation: Empirical Evidence from the Perspective of Malaysian Retail Employees in Klang Valley. SSRN Electronic Journal. 1 indexed citations
9.
Sentosa, Ilham, et al.. (2019). A strategic framework of good governance, infrastructure development and community empowerment in Indonesian Public Sector Management. SHILAP Revista de lepidopterología. 4 indexed citations
10.
Sajilan, Sulaiman, et al.. (2017). A Review of the Factors Influencing E-Shoppers Behaviour towards Online Shopping. The International Journal of Academic Research in Business and Social Sciences. 7(2). 458–465. 2 indexed citations
11.
Sentosa, Ilham, et al.. (2015). A Conceptual Development on the Mediating Role of E-Service Recovery on the Relationship between Customer Determinants and Customer Retentions in the Airline Industry in Malaysia (A Structural Equation Modelling Approach). RePEc: Research Papers in Economics. 103–108. 3 indexed citations
12.
Osman, Zahir & Ilham Sentosa. (2014). Influence of Customer Satisfaction on Service Quality and Customer Loyalty Relationship in Malaysian Commercial Banking Industry. SSRN Electronic Journal. 9 indexed citations
13.
Osman, Zahir & Ilham Sentosa. (2013). Mediating Effect of Customer Satisfaction on Service Quality and Customer Loyalty Relationship in Malaysian Rural Tourism. SSRN Electronic Journal. 2(1). 25–37. 64 indexed citations
14.
Osman, Zahir & Ilham Sentosa. (2013). INFLUENCE OF CUSTOMER SATISFACTION ON SERVICE QUALITY AND TRUST RELATIONSHIP IN MALAYSIAN RURAL TOURISM. SSRN Electronic Journal. 13 indexed citations
15.
Osman, Zahir & Ilham Sentosa. (2013). Service Quality and Customer Loyalty in Malaysian Rural Tourism: A Mediating Effect of Trust. SSRN Electronic Journal. 8 indexed citations
16.
Osman, Zahir & Ilham Sentosa. (2013). A Study of Mediating Effect of Trust on Customer Satisfaction and Customer Loyalty Relationship in Malaysian Rural Tourism. SSRN Electronic Journal. 13 indexed citations
17.
Sentosa, Ilham & Nik Kamariah Nik Mat. (2012). Examining a Theory of Planned Behavior (Tpb) and Technology Acceptance Model (Tam) in Internetpurchasing Using Structural Equation Modeling. Researchers World – Journal of Arts Science & Commerce. 3. 62. 54 indexed citations
18.
Sentosa, Ilham, et al.. (2012). An Empirical Testing of Managerial Competencies of Industrial Managers in Sichuan Province of China. SSRN Electronic Journal. 1 indexed citations
19.
Sentosa, Ilham, et al.. (2012). An Empirical Study of E-Commerce Implementation Among SME in Indonesia. SSRN Electronic Journal. 16 indexed citations
20.
Sentosa, Ilham, et al.. (2012). A STRUCTURAL EQUATION MODELING OF INTERNET BANKING USAGE IN MALAYSIA. Researchers World – Journal of Arts Science & Commerce. 3(1). 75. 8 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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