Ilham Sentosa
Impact in
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- Technology Adoption and User Behaviour
- Marketing top 5%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
Papers in
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- Digital Marketing and Social Media 9
- Halal products and consumer behavior 9
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- Technology Adoption and User Behaviour 19
- Co-authors
- Naziruddin Abdullah (2 shared papers)Zahir Osman (6 shared papers)Nik Kamariah Nik Mat (1 shared paper)Eiad Yafi (4 shared papers)Muhammad Shahid Khan (1 shared paper)Husam‐Aldin N. Al‐Malkawi (1 shared paper)Sanmugam Annamalah (4 shared papers)Wong Chee Hoo (2 shared papers)
- Journals
- Human Resource Development International (1 paper)Sustainability (1 paper)Humanities & Social Sciences Reviews (1 paper)Journal of Open Innovation Technology Market and Complexity (1 paper)World Journal of Entrepreneurship Management and Sustainable Development (1 paper)
- Partner nations
- MalaysiaIndonesiaBangladesh
In The Last Decade
Ilham Sentosa
58 papers receiving 620 citations
Peers
Comparison fields: 5 of 108
- Information Systems and Management 118
- Marketing 151
- Organizational Behavior and Human Resource Management 166
- Business and International Management 13
- Strategy and Management 92
Countries citing papers authored by Ilham Sentosa
This map shows the geographic impact of Ilham Sentosa's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ilham Sentosa with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ilham Sentosa more than expected).
Fields of papers citing papers by Ilham Sentosa
This network shows the impact of papers produced by Ilham Sentosa. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ilham Sentosa. The network helps show where Ilham Sentosa may publish in the future.
Co-authors
The 25 scholars most cited alongside Ilham Sentosa, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 67 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2016 | 175 | |
| 2 | Mediating Effect of Customer Satisfaction on Service Quality and Customer Loyalty Relationship in Malaysian Rural Tourism | 2013 | 64 |
| 3 | Examining a Theory of Planned Behavior (Tpb) and Technology Acceptance Model (Tam) in Internetpurchasing Using Structural Equation Modeling | 2012 | 54 |
| 4 | 2023 | 33 | |
| 5 | 2020 | 33 | |
| 6 | 2021 | 32 | |
| 7 | 2013 | 23 | |
| 8 | 2020 | 22 | |
| 9 | 2022 | 19 | |
| 10 | 2018 | 19 | |
| 11 | 2020 | 17 | |
| 12 | An Empirical Study of E-Commerce Implementation Among SME in Indonesia | 2012 | 16 |
| 13 | A Study of Mediating Effect of Trust on Customer Satisfaction and Customer Loyalty Relationship in Malaysian Rural Tourism | 2013 | 13 |
| 14 | INFLUENCE OF CUSTOMER SATISFACTION ON SERVICE QUALITY AND TRUST RELATIONSHIP IN MALAYSIAN RURAL TOURISM | 2013 | 13 |
| 15 | 2021 | 12 | |
| 16 | The Intelligence, Emotional, Spiritual Quotients and Quality of Managers | 2013 | 11 |
| 17 | Influence of Customer Satisfaction on Service Quality and Customer Loyalty Relationship in Malaysian Commercial Banking Industry | 2014 | 9 |
| 18 | 2020 | 9 | |
| 19 | Service Quality and Customer Loyalty in Malaysian Rural Tourism: A Mediating Effect of Trust | 2013 | 8 |
| 20 | A STRUCTURAL EQUATION MODELING OF INTERNET BANKING USAGE IN MALAYSIA | 2012 | 8 |
About Ilham Sentosa
Ilham Sentosa is a scholar working on Sociology and Political Science, Information Systems and Management, Organizational Behavior and Human Resource Management, Marketing and Artificial Intelligence, having authored 67 papers that have together received 682 indexed citations. Recurring topics across this work include Technology Adoption and User Behaviour (19 papers), Customer Service Quality and Loyalty (13 papers), Digital Marketing and Social Media (9 papers), Halal products and consumer behavior (9 papers), Organizational and Employee Performance (9 papers), Consumer Retail Behavior Studies (7 papers), SMEs Development and Digital Marketing (6 papers) and Entrepreneurship Studies and Influences (4 papers). The work is most often cited by research in Information Systems and Management (118 citations), Marketing (151 citations), Organizational Behavior and Human Resource Management (166 citations), Business and International Management (13 citations) and Strategy and Management (92 citations). Ilham Sentosa has collaborated with scholars based in Malaysia, Indonesia and Bangladesh. Frequent co-authors include Naziruddin Abdullah, Zahir Osman, Nik Kamariah Nik Mat, Eiad Yafi, Muhammad Shahid Khan, Husam‐Aldin N. Al‐Malkawi, Sanmugam Annamalah, Wong Chee Hoo, Nandan Limakrisna and Murali Raman. Their work appears in journals such as Human Resource Development International, Sustainability, Humanities & Social Sciences Reviews, Journal of Open Innovation Technology Market and Complexity and World Journal of Entrepreneurship Management and Sustainable Development.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.