Chen‐Ya Wang

790 total citations
36 papers, 589 citations indexed

About

Chen‐Ya Wang is a scholar working on Sociology and Political Science, Information Systems and Management and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Chen‐Ya Wang has authored 36 papers receiving a total of 589 indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Sociology and Political Science, 14 papers in Information Systems and Management and 11 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Chen‐Ya Wang's work include Customer Service Quality and Loyalty (10 papers), Digital Marketing and Social Media (9 papers) and Technology Adoption and User Behaviour (8 papers). Chen‐Ya Wang is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Digital Marketing and Social Media (9 papers) and Technology Adoption and User Behaviour (8 papers). Chen‐Ya Wang collaborates with scholars based in Taiwan, United States and South Korea. Chen‐Ya Wang's co-authors include Taeshik Gong, Priyanko Guchait, Hsia‐Ching Chang, Seng‐Cho T. Chou, Hsuan‐Jung Huang, Suliman Hawamdeh, JéAnna Abbott, Chung-Hun Lee, Pei‐Fang Hsu and Hung‐Yi Chuang and has published in prestigious journals such as Food Chemistry, Journal of Business Research and Analytica Chimica Acta.

In The Last Decade

Chen‐Ya Wang

35 papers receiving 561 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Chen‐Ya Wang Taiwan 15 178 135 133 131 106 36 589
Shu‐Chen Yang Taiwan 8 336 1.9× 163 1.2× 61 0.5× 168 1.3× 251 2.4× 29 658
Minhyung Kang South Korea 12 189 1.1× 87 0.6× 63 0.5× 71 0.5× 137 1.3× 23 569
Qun Zhao China 11 215 1.2× 62 0.5× 43 0.3× 210 1.6× 146 1.4× 19 1.0k
Liangqiang Li China 10 158 0.9× 42 0.3× 68 0.5× 155 1.2× 37 0.3× 32 487
Gábor Kismihók Netherlands 13 105 0.6× 86 0.6× 218 1.6× 26 0.2× 38 0.4× 35 722
Jinghua Huang China 15 321 1.8× 82 0.6× 108 0.8× 160 1.2× 203 1.9× 63 757
Dongwon Lee South Korea 11 345 1.9× 177 1.3× 44 0.3× 263 2.0× 273 2.6× 35 693
Liana Razmerita Denmark 12 283 1.6× 72 0.5× 199 1.5× 44 0.3× 219 2.1× 51 937

Countries citing papers authored by Chen‐Ya Wang

Since Specialization
Citations

This map shows the geographic impact of Chen‐Ya Wang's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Chen‐Ya Wang with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Chen‐Ya Wang more than expected).

Fields of papers citing papers by Chen‐Ya Wang

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Chen‐Ya Wang. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Chen‐Ya Wang. The network helps show where Chen‐Ya Wang may publish in the future.

Co-authorship network of co-authors of Chen‐Ya Wang

This figure shows the co-authorship network connecting the top 25 collaborators of Chen‐Ya Wang. A scholar is included among the top collaborators of Chen‐Ya Wang based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Chen‐Ya Wang. Chen‐Ya Wang is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Gong, Taeshik & Chen‐Ya Wang. (2023). Unpacking the relationship between customer citizenship behavior and dysfunctional customer behavior: the role of customer moral credits and entitlement. Journal of Service Theory and Practice. 33(1). 110–137. 14 indexed citations
2.
Hsu, Pei‐Fang, et al.. (2023). Chatbot commerce—How contextual factors affect Chatbot effectiveness. Electronic Markets. 33(1). 25 indexed citations
3.
Guchait, Priyanko, et al.. (2022). Empathetic creativity for frontline employees in the age of service robots: conceptualization and scale development. Journal of service management. 34(3). 433–466. 14 indexed citations
4.
Chan, Yu‐Chen, Chen‐Ya Wang, & Tai‐Li Chou. (2022). Money or funny: Effective connectivity during service recovery with a DCM-PEB approach. Biological Psychology. 176. 108464–108464. 6 indexed citations
5.
Gong, Taeshik & Chen‐Ya Wang. (2021). The effects of a psychological brand contract breach on customers' dysfunctional behavior toward a brand. Journal of Service Theory and Practice. 31(4). 607–637. 15 indexed citations
6.
Gong, Taeshik, et al.. (2020). The consequences of customer-oriented constructive deviance in luxury-hotel restaurants. Journal of Retailing and Consumer Services. 57. 102254–102254. 34 indexed citations
7.
Gong, Taeshik & Chen‐Ya Wang. (2019). How does dysfunctional customer behavior affect employee turnover. Journal of Service Theory and Practice. 29(3). 329–352. 21 indexed citations
8.
Wang, Chen‐Ya, Yu-Chi Wang, & Seng‐Cho T. Chou. (2018). A Context and Emotion Aware System for Personalized Music Recommendation. 網際網路技術學刊. 19(3). 765–779. 10 indexed citations
9.
Seger-Guttmann, Tali, Iris Vilnai‐Yavetz, Chen‐Ya Wang, & Luca Petruzzellis. (2018). Illegitimate returns as a trigger for customers’ ethical dissonance. Journal of Retailing and Consumer Services. 45. 120–131. 14 indexed citations
10.
Wang, Chen‐Ya, Yi-Chun Lin, Hsia‐Ching Chang, & Seng‐Cho T. Chou. (2017). Consumer Sentiment in Tweets and Coupon Information-Sharing Behavior. RePEc: Research Papers in Economics. 7(3). 1–19. 1 indexed citations
11.
Chang, Hsia‐Ching, Susan Squires, & Chen‐Ya Wang. (2016). Using Trace Ethnography to Compare Perceived Cyber-Threats of IT to Non-IT Professionals. Americas Conference on Information Systems. 2 indexed citations
12.
Chen, Tai‐Yuan, et al.. (2015). Protective effects of five allium derived organosulfur compounds against mutation and oxidation. Food Chemistry. 197(Pt A). 829–835. 10 indexed citations
13.
Guchait, Priyanko, Chung-Hun Lee, Chen‐Ya Wang, & JéAnna Abbott. (2015). Impact of error management practices on service recovery performance and helping behaviors in the hospitality industry: The mediating effects of psychological safety and learning behaviors. Journal of Human Resources in Hospitality & Tourism. 15(1). 1–28. 25 indexed citations
14.
Wang, Chen‐Ya, et al.. (2013). Acceptance and Willingness to Pay for Mobile TV Apps. Pacific Asia Conference on Information Systems. 260. 6 indexed citations
15.
Wang, Chen‐Ya. (2011). THE IMPACT OF SERVICESCAPES ON THE PRE-CONSUMPTION AUTHENTICITY ASSESSMENTS OF ETHNIC-ORIENTED SERVICES. 3 indexed citations
16.
Wang, Chen‐Ya, Seng‐Cho T. Chou, & Hsia‐Ching Chang. (2010). Exploring An Individual’s Intention to Use Blogs: The Roles of Social, Motivational and Individual Factors. Pacific Asia Conference on Information Systems. 161. 11 indexed citations
17.
Wang, Chen‐Ya, Seng‐Cho T. Chou, & Hsia‐Ching Chang. (2009). THE MODERATING ROLE OF UTILITARIAN/HEDONIC USER MOTIVATION ON USER BEHAVIOUR TOWARDS WEB 2.0 APPLICATIONS. European Conference on Information Systems. 1430–1441. 3 indexed citations
18.
Wang, Chen‐Ya, Seng‐Cho T. Chou, & Hsia‐Ching Chang. (2009). Emotion and Motivation: Understanding User Behavior of Web 2.0 Application. 1. 1341–1346. 9 indexed citations
19.
Wang, Chen‐Ya & Hsuan‐Jung Huang. (2003). Flow injection analysis of glucose based on its inhibition of electrochemiluminescence in a Ru(bpy)32+–tripropylamine system. Analytica Chimica Acta. 498(1-2). 61–68. 42 indexed citations
20.
Hou, Ming‐Feng, Hung‐Yi Chuang, Fu Ou‐Yang, et al.. (2002). Comparison of breast mammography, sonography and physical examination for screening women at high risk of breast cancer in taiwan. Ultrasound in Medicine & Biology. 28(4). 415–420. 40 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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