Johan de Jager

783 total citations
62 papers, 507 citations indexed

About

Johan de Jager is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management and General Health Professions. According to data from OpenAlex, Johan de Jager has authored 62 papers receiving a total of 507 indexed citations (citations by other indexed papers that have themselves been cited), including 22 papers in Organizational Behavior and Human Resource Management, 12 papers in Strategy and Management and 12 papers in General Health Professions. Recurrent topics in Johan de Jager's work include Customer Service Quality and Loyalty (19 papers), Patient Satisfaction in Healthcare (9 papers) and Technology Adoption and User Behaviour (9 papers). Johan de Jager is often cited by papers focused on Customer Service Quality and Loyalty (19 papers), Patient Satisfaction in Healthcare (9 papers) and Technology Adoption and User Behaviour (9 papers). Johan de Jager collaborates with scholars based in South Africa, Netherlands and United Kingdom. Johan de Jager's co-authors include Gbolahan Gbadamosi, Herman J. M. Kramer, David Francis, John Bessant, Muhammad Tahir Jan, AL Toriola, B. Florence Scarlett, Kamlesh Jain, J. K. N. Sharma and О.H. Bosgra and has published in prestigious journals such as SHILAP Revista de lepidopterología, Chemical Engineering Science and AIChE Journal.

In The Last Decade

Johan de Jager

55 papers receiving 440 citations

Peers

Johan de Jager

OBHRM

MARKE

EDUCA

ISM

R.A. Newby United States

Francesca Pucciarelli Italy

Khaliq Ahmad Malaysia

Yimin Huang Australia

Anne Tomes United Kingdom

Chao-Chan Wu Taiwan

Francesca De Battisti Italy

Naveed Saif Pakistan

Jiatong Wang China

Po-Chien Li Taiwan

R.A. Newby United States

Johan de Jager

125 ×0.7

OBHRM

84 ×0.7

30 ×0.4

MARKE

18 ×0.2

EDUCA

15 ×0.2

ISM

Citations per year, relative to Johan de Jager Johan de Jager (= 1×) peers R.A. Newby

Countries citing papers authored by Johan de Jager

Since Specialization

Citations

This map shows the geographic impact of Johan de Jager's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Johan de Jager with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Johan de Jager more than expected).

Fields of papers citing papers by Johan de Jager

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Johan de Jager. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Johan de Jager. The network helps show where Johan de Jager may publish in the future.

Co-authorship network of co-authors of Johan de Jager

This figure shows the co-authorship network connecting the top 25 collaborators of Johan de Jager. A scholar is included among the top collaborators of Johan de Jager based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Johan de Jager. Johan de Jager is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Jager, Johan de, et al.. (2024). The Driving Factors of Digital Banking Intention and the Role of Customer Experience in Indonesia Banking Industry. SHILAP Revista de lepidopterología. 13(1). 10–18.

Jager, Johan de, et al.. (2023). Gender Differences and the Usage of Online Banking Services in Swaziland. SHILAP Revista de lepidopterología. 9(3). 233–244. 1 indexed citations

Jager, Johan de, et al.. (2022). Measuring the effectiveness of out-of-home advertising campaigns in South Africa. SHILAP Revista de lepidopterología. 39(1). 33–55. 1 indexed citations

Jager, Johan de, et al.. (2022). Ebanking - measuring attributes of banking new technologies adoption in developing economy countries. SHILAP Revista de lepidopterología. XII(1). 29–39. 1 indexed citations

Jager, Johan de, et al.. (2022). ANALYZING DEMOGRAPHIC CLUSTERS BEHAVIOR AND PERCEPTIONS TOWARDS EBANKING IN EMERGING FREE-MARKET ECONOMIES SOUTH AFRICA AND UKRAINE. 10(3). 190–201. 1 indexed citations

Jager, Johan de, et al.. (2020). CROSS COUNTRY ANALYSIS OF ONLINE BANKING SERVICE QUALITY IN SOUTH AFRICA AND INDONESIA. RePEc: Research Papers in Economics. 8(4). 194–203. 2 indexed citations

Jager, Johan de, et al.. (2018). Students’ Expectations of Higher Educational Experience in Public vs. Private Universities in Indonesia. The New Educational Review. 54(4). 146–156. 5 indexed citations

Jager, Johan de, et al.. (2016). Employability Attributes required for Entry-Level Marketing Jobs in Selected Sectors in South Africa. 4(1). 3 indexed citations

Jager, Johan de & Muhammad Tahir Jan. (2015). Antecedents of customer satisfaction in the higher education institutions of South Africa. SHILAP Revista de lepidopterología. 5 indexed citations

10.

Jager, Johan de, et al.. (2014). Customer satisfaction at private higher education institutions in South Africa : an importance-performance analysis. Journal of Contemporary Management. 11(1). 206–229. 5 indexed citations

11.

Voon, Boo Ho, et al.. (2013). Human Service Matters: A Cross-National Study in Restaurant Industry. Asian Journal of Business Research. 3(2). 9 indexed citations

12.

Jager, Johan de, et al.. (2011). Are Public Hospitals Responding to Tangible and Reliable Service-RelatedNeeds of Patients in the New South Africa?. Journal of Management Policy and Practice. 12(2). 103–119. 7 indexed citations

13.

Jager, Johan de, et al.. (2010). Information Sources Used To Select A Higher Education Institution: Evidence From South African Students. SSRN Electronic Journal. 2(1). 61–75. 6 indexed citations

14.

Jager, Johan de, et al.. (2010). Type of tour operations versus type of information systems: South African survey. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 4(13). 2634–2643. 2 indexed citations

15.

Jager, Johan de, et al.. (2010). Reputation and information drivers in student recruitment: comparing South African, Singaporean and Malaysian tertiary education. eSpace (Curtin University). 4. 3062–3069. 3 indexed citations

16.

Jager, Johan de, et al.. (2010). Franchisees' level of satisfaction with the opportunities and threats of franchising. Tydskrif vir Geesteswetenskappe. 50(3). 328–345.

17.

Jager, Johan de, et al.. (2010). Delivering quality service to in- and out-patients in a South African public hospital. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 4(2). 133–139. 19 indexed citations

18.

Jager, Johan de, et al.. (2009). Gamers perceptions of the service quality in the gaming areas of selected casinos in South Africa. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 3(7). 3 indexed citations

19.

Jager, Johan de, et al.. (2009). The image and academic expectations of South African and Malaysian university students. International Journal of Business Excellence. 2(3/4). 285–285. 5 indexed citations

20.

Jager, Johan de, et al.. (2008). South African values: A reflection on its 'Western' base. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 2(12). 222–229. 4 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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