Standout Papers

A typology of retail failures and recoveries 1993 2026 2004 2015 594
  1. A typology of retail failures and recoveries (1993)
    Scott W. Kelley, Karina Hoffmann et al. Journal of Retailing

Immediate Impact

128 standout
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Citing Papers

Perceived corporate social responsibility's impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship
2019 Standout
Melanoma
2018 Standout
1 intermediate paper

Works of Scott W. Kelley being referenced

Sentinel lymph node biopsy as an adjunct to management of histologically difficult to diagnose melanocytic lesions: A proposal
2000
The Role of Relationship Quality in the Stratification of Vendors as Perceived by Customers
1998

Author Peers

Author Last Decade Papers Cites
Scott W. Kelley 3844 2517 1842 45 5.1k
Leonard A. Schlesinger 3387 2634 1414 25 5.3k
Richard A. Spreng 4074 3343 2545 31 6.1k
Lawrence A. Crosby 4879 3418 2474 35 6.7k
Thomas L. Baker 2461 2356 1465 52 4.2k
Adrian Palmer 2618 2577 2548 91 5.7k
Ellen Garbarino 3718 3310 2676 47 6.1k
James L. Heskett 4115 2149 1314 29 6.3k
Timothy L. Keiningham 3632 3338 1659 70 5.2k
Bernard H. Booms 5473 3558 2813 20 6.9k
Michael Ahearne 3484 1464 1552 87 5.7k

All Works

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2026