Standout Papers
Immediate Impact
64 standout
Citing Papers
How to conduct a bibliometric analysis: An overview and guidelines
2021 Standout
Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications
2021 Standout
Works of Michael K. Hui being referenced
When Does the Service Process Matter? A Test of Two Competing Theories
2004
Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience
1991 Standout
Author Peers
| Author | Last Decade | Papers | Cites | |||
|---|---|---|---|---|---|---|
| Michael K. Hui | 1991 | 1755 | 1332 | 43 | 3.4k | |
| Thomas W. Leigh | 1458 | 1815 | 1404 | 45 | 4.0k | |
| William B. Locander | 1733 | 1675 | 1507 | 66 | 4.4k | |
| Srinivas Durvasula | 2173 | 1068 | 1162 | 54 | 3.2k | |
| David M. Hardesty | 1998 | 890 | 1230 | 48 | 3.6k | |
| Jesse E. Teel | 2423 | 1640 | 1615 | 34 | 4.1k | |
| John Deighton | 2215 | 1031 | 1482 | 52 | 3.4k | |
| Michael R. Solomon | 2699 | 991 | 1611 | 53 | 4.1k | |
| Robin A. Coulter | 2384 | 1055 | 1589 | 56 | 3.6k | |
| Yves Van Vaerenbergh | 1136 | 1163 | 1022 | 47 | 2.4k | |
| Lars Bergkvist | 1847 | 925 | 1822 | 36 | 3.8k |
All Works
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