Standout Papers
- Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions (1990)
- Assessing the impact of continuous quality improvement/total quality management: concept versus implementation. (1995)
Immediate Impact
1 from Science/Nature 110 standout
Citing Papers
Toward understanding the impact of artificial intelligence on labor
2019 Standout
Implementation research: new imperatives and opportunities in global health
2018 Standout
Works of James M. Carman being referenced
Assessing the impact of continuous quality improvement/total quality management: concept versus implementation.
1995 Standout
Author Peers
| Author | Last Decade | Papers | Cites | |||||
|---|---|---|---|---|---|---|---|---|
| James M. Carman | 470 | 1506 | 657 | 2219 | 704 | 46 | 3.8k | |
| Syed Saad Andaleeb | 306 | 874 | 525 | 1688 | 809 | 56 | 2.9k | |
| Guodong Gao | 398 | 878 | 1535 | 568 | 721 | 76 | 3.7k | |
| Emin Babakus | 305 | 1691 | 2013 | 4015 | 823 | 109 | 6.3k | |
| Leonard A. Schlesinger | 188 | 2634 | 1414 | 3387 | 249 | 25 | 5.3k | |
| John P. Kotter | 395 | 390 | 841 | 3003 | 598 | 56 | 7.3k | |
| John R. Kimberly | 977 | 409 | 742 | 1424 | 1260 | 74 | 6.1k | |
| Stephen P. Osborne | 461 | 1212 | 1799 | 1157 | 1011 | 120 | 6.5k | |
| William Boulding | 1045 | 3537 | 1811 | 3881 | 1287 | 38 | 7.7k | |
| Malcolm Patterson | 585 | 319 | 810 | 2539 | 1606 | 57 | 6.6k | |
| James L. Heskett | 286 | 2149 | 1314 | 4115 | 264 | 29 | 6.3k |
All Works
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