Immediate Impact
1 from Science/Nature 53 standout
Citing Papers
Social media content aesthetic quality and customer engagement: The mediating role of entertainment and impacts on brand love and loyalty
2023 Standout
Social influence research in consumer behavior: What we learned and what we need to learn? – A hybrid systematic literature review
2023 Standout
Works of G. Ronald Gilbert being referenced
Measuring transaction‐specific satisfaction in services
2005
Parsimonious measurement of customer satisfaction with personal service and the service setting
1998
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| G. Ronald Gilbert | 408 | 259 | 62 | 151 | 25 | 601 | |
| Vincent Onyemah | 351 | 199 | 78 | 166 | 26 | 684 | |
| Robert P. Bush | 233 | 222 | 52 | 215 | 16 | 695 | |
| Shawn T. Thelen | 288 | 360 | 106 | 196 | 33 | 641 | |
| Laura Martínez | 461 | 323 | 46 | 267 | 29 | 714 | |
| Νiki Glaveli | 371 | 221 | 46 | 170 | 38 | 698 | |
| Yuliya V. Yurova | 307 | 228 | 59 | 151 | 37 | 607 | |
| László Sajtos | 277 | 299 | 56 | 240 | 44 | 708 | |
| Subhash C. Mehta | 464 | 331 | 102 | 140 | 26 | 615 | |
| Pradeep K. Tyagi | 506 | 163 | 92 | 159 | 26 | 731 | |
| Gi‐Du Kang | 521 | 332 | 89 | 142 | 16 | 682 |
All Works
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