Immediate Impact
30 standout
Citing Papers
Artificial intelligence and employee outcomes: Investigating the role of job insecurity and technostress in the hospitality industry
2025 Standout
Mindfulness, self-efficacy, and self-regulation as predictors of psychological well-being in EFL learners
2024 Standout
Works of Federica Emanuel being referenced
Turnover intentions in a call center: The role of emotional dissonance, job resources, and job satisfaction
2018
Inbound Call Centers and Emotional Dissonance in the Job Demands – Resources Model
2016
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Federica Emanuel | 179 | 108 | 140 | 158 | 24 | 464 | |
| Jai Ghorpade | 172 | 87 | 170 | 124 | 32 | 539 | |
| Antonia Girardi | 152 | 58 | 80 | 95 | 27 | 492 | |
| Aarti Ramaswami | 262 | 36 | 183 | 126 | 17 | 502 | |
| Guillermo E. Dabos | 349 | 93 | 125 | 158 | 14 | 515 | |
| William M. Kahnweiler | 231 | 45 | 138 | 113 | 30 | 567 | |
| Barbara T. Shapiro | 261 | 57 | 73 | 79 | 25 | 475 | |
| Andrew J. Wefald | 288 | 98 | 183 | 91 | 20 | 498 | |
| Karen S. Whelan‐Berry | 258 | 75 | 135 | 281 | 15 | 537 | |
| Chantal Olckers | 231 | 66 | 153 | 103 | 34 | 448 | |
| Cristina M. Giannantonio | 160 | 76 | 178 | 95 | 23 | 478 |
All Works
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