Xun Xu

62 papers receiving 2.6k citations

Hit Papers

Predicting overall customer satisfaction: Big data eviden...201620262019202220182016100200300

Peers

Xun Xu
Comparison fields: 5 of 95
  • Sociology and Political Science 1.5k
  • Marketing 1.3k
  • Organizational Behavior and Human Resource Management 800
  • Management Information Systems 415
  • Strategy and Management 412
Replace Cristian Morosan with:
Cristian Morosan United States
Dennis Herhausen Switzerland
Sanjoy Ghose United States
Elisabetta Raguseo Italy
Muhammad Sabbir Rahman Bangladesh
Georgios Zervas United States
M. Sadiq Sohail Saudi Arabia
Merlin Stone United Kingdom
Thomas Gruen United States
Ying‐Feng Kuo Taiwan
Xun Xu relative to Cristian Morosan United States Cristian Morosan's profile →
Citations per field
00.5×1.7×
Cristian Morosan · 1×
Citations per year

Countries citing papers authored by Xun Xu

Since Specialization
Citations

This map shows the geographic impact of Xun Xu's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Xun Xu with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Xun Xu more than expected).

Fields of papers citing papers by Xun Xu

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Xun Xu. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Xun Xu. The network helps show where Xun Xu may publish in the future.

Co-authorship network of co-authors of Xun Xu

This figure shows the co-authorship network connecting the top 25 collaborators of Xun Xu. A scholar is included among the top collaborators of Xun Xu based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Xun Xu. Xun Xu is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
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6 26
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11 39
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14 5
15 10
16 55
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18 145
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The antecedents of customer satisfaction and dissatisfaction toward various types of hotels: A text mining approachbreakdown →
334

About Xun Xu

Xun Xu is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Information Systems and Management, having authored 65 papers that have together received 2.7k indexed citations. Recurring topics across this work include Digital Marketing and Social Media (31 papers), Customer Service Quality and Loyalty (22 papers) and Consumer Retail Behavior Studies (15 papers). The work is most often cited by research in Marketing (1.3k citations), Organizational Behavior and Human Resource Management (800 citations) and Information Systems and Management (362 citations). Xun Xu has collaborated with scholars based in United States, China and South Africa. Frequent co-authors include Yibai Li, Doğan Gürsoy, Yabing Zhao, Mingshu Wang, Jonathan E. Jackson, Nina Yan, Shuo Zeng, Xuequn Wang, Wenhui Liu and Mohammad Sayad Haghighi. Their work appears in journals such as Environmental Science & Technology, European Journal of Operational Research and Journal of Business Research.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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