Sylvie Rolland

485 total citations
14 papers, 323 citations indexed

About

Sylvie Rolland is a scholar working on Strategy and Management, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Sylvie Rolland has authored 14 papers receiving a total of 323 indexed citations (citations by other indexed papers that have themselves been cited), including 10 papers in Strategy and Management, 5 papers in Marketing and 4 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Sylvie Rolland's work include Customer Service Quality and Loyalty (3 papers), Consumer Behavior in Brand Consumption and Identification (3 papers) and Firm Innovation and Growth (3 papers). Sylvie Rolland is often cited by papers focused on Customer Service Quality and Loyalty (3 papers), Consumer Behavior in Brand Consumption and Identification (3 papers) and Firm Innovation and Growth (3 papers). Sylvie Rolland collaborates with scholars based in France, Montenegro and United States. Sylvie Rolland's co-authors include Sanja Peković, Guy Parmentier, Hubert Gatignon and Sébastien Tran and has published in prestigious journals such as European Journal of Marketing, Journal of Retailing and Consumer Services and International Journal of Retail & Distribution Management.

In The Last Decade

Sylvie Rolland

14 papers receiving 304 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Sylvie Rolland France 7 172 134 118 79 79 14 323
Felipe Zambaldi Brazil 9 95 0.6× 67 0.5× 115 1.0× 50 0.6× 57 0.7× 41 285
Mogens Bjerre Denmark 8 198 1.2× 102 0.8× 112 0.9× 95 1.2× 24 0.3× 23 339
Phil Osborne New Zealand 7 162 0.9× 200 1.5× 101 0.9× 148 1.9× 53 0.7× 10 370
Gabriel Cachón‐Rodríguez Spain 10 82 0.5× 98 0.7× 73 0.6× 119 1.5× 38 0.5× 23 319
Alzira Marques Portugal 8 166 1.0× 49 0.4× 74 0.6× 118 1.5× 39 0.5× 16 307
Jason MacDonald United States 7 63 0.4× 68 0.5× 109 0.9× 58 0.7× 102 1.3× 13 281
Monica B. Fine United States 7 121 0.7× 41 0.3× 139 1.2× 45 0.6× 43 0.5× 14 266
Marcos Inácio Severo de Almeida Brazil 7 139 0.8× 43 0.3× 247 2.1× 37 0.5× 86 1.1× 25 346
Nawras M. Nusairat Jordan 12 111 0.6× 61 0.5× 90 0.8× 46 0.6× 98 1.2× 39 286
Yufei Zhang United States 8 233 1.4× 143 1.1× 154 1.3× 50 0.6× 82 1.0× 15 374

Countries citing papers authored by Sylvie Rolland

Since Specialization
Citations

This map shows the geographic impact of Sylvie Rolland's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sylvie Rolland with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sylvie Rolland more than expected).

Fields of papers citing papers by Sylvie Rolland

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sylvie Rolland. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sylvie Rolland. The network helps show where Sylvie Rolland may publish in the future.

Co-authorship network of co-authors of Sylvie Rolland

This figure shows the co-authorship network connecting the top 25 collaborators of Sylvie Rolland. A scholar is included among the top collaborators of Sylvie Rolland based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sylvie Rolland. Sylvie Rolland is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

14 of 14 papers shown
1.
Peković, Sanja & Sylvie Rolland. (2020). Recipes for achieving customer loyalty: A qualitative comparative analysis of the dimensions of customer experience. Journal of Retailing and Consumer Services. 56. 102171–102171. 83 indexed citations
2.
Peković, Sanja & Sylvie Rolland. (2016). Customer orientation and firm’s business performance. European Journal of Marketing. 50(12). 2162–2191. 39 indexed citations
3.
Peković, Sanja, Sylvie Rolland, & Hubert Gatignon. (2016). Customer orientation and organizational innovation: the case of environmental management practices. Journal of Business and Industrial Marketing. 31(7). 835–848. 41 indexed citations
4.
Peković, Sanja & Sylvie Rolland. (2016). Quality standards and export activities: Do firm size and market destination matter?. The Journal of High Technology Management Research. 27(2). 110–118. 5 indexed citations
5.
Rolland, Sylvie. (2013). Regulation of Energy in International Trade Law - WTO, NAFTA and Energy Charter. Edited by YULIA SELIVANOVA. Journal of International Economic Law. 16(2). 475–480. 1 indexed citations
6.
Peković, Sanja & Sylvie Rolland. (2012). An Empirical Investigation of the Effect of Customer Orientation on the Business Performance of French Firms: A Firm-Level Analysis of Direct and Moderation Effects. Recherche et Applications en Marketing (English Edition). 27(4). 11–37. 6 indexed citations
7.
Peković, Sanja & Sylvie Rolland. (2012). L'impact de I'orientation client sur la performance des entreprises françaises: étude empirique des effets directs et modérateurs. Recherche et Applications en Marketing (French Edition). 27(4). 11–38. 3 indexed citations
8.
Rolland, Sylvie. (2010). Redesigning the Negotiation Process at the WTO. Journal of International Economic Law. 13(1). 65–110. 17 indexed citations
9.
Rolland, Sylvie, et al.. (2010). A new measure of e‐service quality in France. International Journal of Retail & Distribution Management. 38(7). 497–517. 76 indexed citations
10.
Parmentier, Guy & Sylvie Rolland. (2009). Consumers in Virtual Worlds: Identity Building and Consuming Experience in Second Life. Recherche et Applications en Marketing (English Edition). 24(3). 43–55. 23 indexed citations
11.
12.
Parmentier, Guy & Sylvie Rolland. (2009). Les consommateurs des mondes virtuels: construction identitaire et expérience de consommation dans Second Life. Recherche et Applications en Marketing (French Edition). 24(3). 43–56. 20 indexed citations
13.
Rolland, Sylvie & Sébastien Tran. (2007). La dimension organisationnelle dans la productivité des tic : Le cas de la messagerie électronique dans le secteur des services. Economics Papers from University Paris Dauphine. 1 indexed citations
14.
Rolland, Sylvie. (2006). MONDRAGON CORPORATION COOPERATIVES, PEOPLE WORKING TOGETHER. 9. 0–0. 3 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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