Sanja Raspor
- Organizational Behavior and Human Resource Management top 5%
- Marketing top 5%
- Sociology and Political Science top 10%
- Information Systems and Management top 10%
- Strategy and Management
- Topics
- Customer Service Quality and Loyalty (23 papers)Digital Marketing and Social Media (8 papers)Consumer Behavior in Brand Consumption and Identification (6 papers)
- Cited by
- Organizational Behavior and Human Resource ManagementMarketingTourism, Leisure and Hospitality Management
- Journals
- SHILAP Revista de lepidopterologíaManagement ScienceTotal Quality Management & Business Excellence
In The Last Decade
Sanja Raspor
29 papers receiving 316 citations
Peers
Comparison fields: 5 of 64
- Organizational Behavior and Human Resource Management 256
- Marketing 160
- Sociology and Political Science 149
- Information Systems and Management 55
- Strategy and Management 51
Countries citing papers authored by Sanja Raspor
This map shows the geographic impact of Sanja Raspor's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sanja Raspor with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sanja Raspor more than expected).
Fields of papers citing papers by Sanja Raspor
This network shows the impact of papers produced by Sanja Raspor. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sanja Raspor. The network helps show where Sanja Raspor may publish in the future.
Co-authorship network of co-authors of Sanja Raspor
This figure shows the co-authorship network connecting the top 25 collaborators of Sanja Raspor. A scholar is included among the top collaborators of Sanja Raspor based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sanja Raspor. Sanja Raspor is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 0 | |
| 2 | 0 | |
| 3 | 2 | |
| 4 | 2 | |
| 5 | 3 | |
| 6 | MJERENJE ZADOVOLJSTVA KLIJENTA USLUGAMA NA KIOSCIMA U GRADU RIJECI | 1 |
| 7 | Measuring perceived service quality using SERVQUAL | 0 |
| 8 | MUSEUM SERVICE QUALITY MEASUREMENT USING THE HISTOQUAL MODEL | 12 |
| 9 | WHAT ARE THE KEY DIMENSIONS OF RESTAURANT SERVICE QUALITY? AN EMPIRICAL STUDY IN THE CITY RESTAURANT SETTINGS | 23 |
| 10 | Who are wellness customers? An empirical study in the Croatian hotel industry | 3 |
| 11 | Measuring customers' expectations: gaining competitive advantages in restaurant industry | 2 |
| 12 | Measuring Perceived Service Quality Using servqual: A Case Study of the Croatian Hotel Industry = Merjenje zaznane kakovosti storitev s pomočjo modela servqual: primer hrvaške hotelske dejavnosti | 1 |
| 13 | eLearning: The influence of ICT on the style of teaching | 3 |
| 14 | Content analysis of hotel guest comment cards: a case study of Croatian hotel industry | 2 |
| 15 | Measuring Perceived Service Quality Using SERVQUAL: A Case Study of the Croatian Hotel Industry | 99 |
| 16 | 40 | |
| 17 | eLearning: the influence of ICT on the style of learning | 1 |
| 18 | Customer satisfaction measurement in hotel industry: Content analysis study | 21 |
| 19 | Service quality management in health tourism sector: An exploratory study | 1 |
| 20 | Service quality measurement in health tourism sector: an exploratory study. | 2 |
About Sanja Raspor
Sanja Raspor is a scholar working on Organizational Behavior and Human Resource Management, Tourism, Leisure and Hospitality Management and Marketing, having authored 38 papers that have together received 376 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (23 papers), Digital Marketing and Social Media (8 papers) and Consumer Behavior in Brand Consumption and Identification (6 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (256 citations), Marketing (160 citations) and Tourism, Leisure and Hospitality Management (17 citations). Sanja Raspor has collaborated with scholars based in Croatia, Georgia and Slovenia. Frequent co-authors include Suzana Marković, Jasmina Dlačić, Selma Kadić‐Maglajlić, Maja Arslanagić-Kalajdžić and Jelena Dorčić. Their work appears in journals such as SHILAP Revista de lepidopterología, Management Science and Total Quality Management & Business Excellence.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.