Jelena Dorčić

405 citations
13 papers · 219 indexed · h-index 5
Topics
Digital Marketing and Social Media (6 papers)Culinary Culture and Tourism (4 papers)Customer Service Quality and Loyalty (3 papers)
Partner nations
Croatia

In The Last Decade

Jelena Dorčić

12 papers receiving 204 citations

Peers

Jelena Dorčić
Comparison fields: 5 of 53
  • Sociology and Political Science 168
  • Marketing 78
  • Organizational Behavior and Human Resource Management 50
  • Information Systems and Management 49
  • Food Science 15
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Citations per year

Countries citing papers authored by Jelena Dorčić

Since Specialization
Citations

This map shows the geographic impact of Jelena Dorčić's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jelena Dorčić with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jelena Dorčić more than expected).

Fields of papers citing papers by Jelena Dorčić

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jelena Dorčić. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jelena Dorčić. The network helps show where Jelena Dorčić may publish in the future.

Co-authorship network of co-authors of Jelena Dorčić

This figure shows the co-authorship network connecting the top 25 collaborators of Jelena Dorčić. A scholar is included among the top collaborators of Jelena Dorčić based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jelena Dorčić. Jelena Dorčić is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

13 of 13 papers shown
#WorkIndexed citations
1 1
2 5
3 2
4 1
5 3
6 4
7
DOCTORAL DISSERTATION SUMMARY: Modelling intentions for online reservations in hotel industry
0
8
Customer Satisfaction with the Provision of Pharmacy Services During the COVID-19 Epidemic
1
9 158
10
Service Quality Measurement in Croatian Banking Sector: Application of SERVQUAL Model
7
11
VISITOR SATISFACTION AND LOYALTY MEASUREMENT OF A LOCAL FOOD FESTIVAL: APPLICATION OF FESTPERF SCALE
12
12
The influence of perceived quality on emotions and behavioral intentions in restaurants: Application of PLS-SEM
2
13
WHAT ARE THE KEY DIMENSIONS OF RESTAURANT SERVICE QUALITY? AN EMPIRICAL STUDY IN THE CITY RESTAURANT SETTINGS
23

About Jelena Dorčić

Jelena Dorčić is a scholar working on Tourism, Leisure and Hospitality Management, Marketing and Organizational Behavior and Human Resource Management, having authored 13 papers that have together received 219 indexed citations. Recurring topics across this work include Digital Marketing and Social Media (6 papers), Culinary Culture and Tourism (4 papers) and Customer Service Quality and Loyalty (3 papers). The work is most often cited by research in Marketing (78 citations), Information Systems and Management (49 citations) and Tourism, Leisure and Hospitality Management (10 citations). Jelena Dorčić has collaborated with scholars based in Croatia. Frequent co-authors include Suzana Marković and Sanja Raspor. Their work appears in journals such as Corporate Communications An International Journal, Tourism Review and Tourism and hospitality management.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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