Sunita Barker
- Organizational Behavior and Human Resource Management top 5%
- Marketing top 5%
- Sociology and Political Science top 10%
- Strategy and Management
- Information Systems and Management top 10%
- Topics
- Customer Service Quality and Loyalty (5 papers)Organizational Leadership and Management Strategies (2 papers)Consumer Retail Behavior Studies (2 papers)
- Cited by
- Organizational Behavior and Human Resource ManagementMarketingInformation Systems and Management
- Journals
- International Journal of Quality & Reliability ManagementJournal of Quality Assurance in Hospitality & TourismManaging Service Quality
- Partner nations
- AustraliaUnited StatesMalaysia
In The Last Decade
Sunita Barker
7 papers receiving 281 citations
Peers
Comparison fields: 5 of 48
- Organizational Behavior and Human Resource Management 229
- Marketing 143
- Sociology and Political Science 133
- Strategy and Management 56
- Information Systems and Management 50
Countries citing papers authored by Sunita Barker
This map shows the geographic impact of Sunita Barker's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sunita Barker with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sunita Barker more than expected).
Fields of papers citing papers by Sunita Barker
This network shows the impact of papers produced by Sunita Barker. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sunita Barker. The network helps show where Sunita Barker may publish in the future.
Co-authorship network of co-authors of Sunita Barker
This figure shows the co-authorship network connecting the top 25 collaborators of Sunita Barker. A scholar is included among the top collaborators of Sunita Barker based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sunita Barker. Sunita Barker is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 128 | |
| 2 | 6 | |
| 3 | 17 | |
| 4 | 65 | |
| 5 | 105 | |
| 6 | 1 | |
| 7 | The role of emotional intelligence in service encounters: A model for predicting the effects of employee-customer interactions on consumer attitudes, intentions, and behaviours | 16 |
About Sunita Barker
Sunita Barker is a scholar working on Tourism, Leisure and Hospitality Management, Organizational Behavior and Human Resource Management and Marketing, having authored 7 papers that have together received 338 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (5 papers), Organizational Leadership and Management Strategies (2 papers) and Consumer Retail Behavior Studies (2 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (229 citations), Marketing (143 citations) and Information Systems and Management (50 citations). Sunita Barker has collaborated with scholars based in Australia, United States and Malaysia. Frequent co-authors include Jay Kandampully, Arawati Agus, Charmine E. J. Härtel, Nathan Jay Baker and Shane Pegg. Their work appears in journals such as International Journal of Quality & Reliability Management, Journal of Quality Assurance in Hospitality & Tourism and Managing Service Quality.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.