Sam Thomas
Impact in
- Marketing top 5%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
- Consumer Behavior and Marketing Influence
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- Customer Service Quality and Loyalty
Papers in
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- Customer Service Quality and Loyalty 8
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- Quality and Supply Management 3
- Outsourcing and Supply Chain Management 3
- Co-authors
- M. Bhasi (2 shared papers)
- Journals
- International Journal of Productivity and Quality Management (2 papers)Quality & Quantity (1 paper)International Journal of Consumer Studies (1 paper)Asia Pacific Journal of Marketing and Logistics (1 paper)Current Science (1 paper)
- Partner nations
- India
In The Last Decade
Sam Thomas
21 papers receiving 245 citations
Peers
Comparison fields: 5 of 51
- Marketing 124
- Organizational Behavior and Human Resource Management 140
- Strategy and Management 69
- Information Systems and Management 27
- Management Information Systems 31
Countries citing papers authored by Sam Thomas
This map shows the geographic impact of Sam Thomas's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sam Thomas with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sam Thomas more than expected).
Fields of papers citing papers by Sam Thomas
This network shows the impact of papers produced by Sam Thomas. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sam Thomas. The network helps show where Sam Thomas may publish in the future.
Co-authors
The 1 scholars most cited alongside Sam Thomas, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 25 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2011 | 85 | |
| 2 | 2018 | 46 | |
| 3 | 2013 | 46 | |
| 4 | 2014 | 13 | |
| 5 | 2021 | 12 | |
| 6 | Direct and Indirect Effect of Brand Credibility, Brand Commitment and Loyalty Intentions on Brand Equity | 2012 | 10 |
| 7 | 2018 | 8 | |
| 8 | 2015 | 7 | |
| 9 | 2022 | 7 | |
| 10 | 2020 | 7 | |
| 11 | 2024 | 5 | |
| 12 | 2015 | 5 | |
| 13 | 2020 | 4 | |
| 14 | 2018 | 4 | |
| 15 | 2024 | 3 | |
| 16 | 2012 | 2 | |
| 17 | 2011 | 2 | |
| 18 | 2016 | 2 | |
| 19 | Key Determinants of Customer Satisfaction: A Study of Supermarket Outlets in Bangalore | 2014 | 1 |
| 20 | 2022 | 1 |
About Sam Thomas
Sam Thomas is a scholar working on Organizational Behavior and Human Resource Management, Management Information Systems, Marketing, Sociology and Political Science and Strategy and Management, having authored 25 papers that have together received 274 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (8 papers), Digital Marketing and Social Media (6 papers), Technology Adoption and User Behaviour (4 papers), Organizational Leadership and Management Strategies (4 papers), Consumer Behavior in Brand Consumption and Identification (4 papers), Quality and Supply Management (3 papers), Outsourcing and Supply Chain Management (3 papers) and Consumer Retail Behavior Studies (3 papers). The work is most often cited by research in Marketing (124 citations), Organizational Behavior and Human Resource Management (140 citations), Strategy and Management (69 citations), Information Systems and Management (27 citations) and Management Information Systems (31 citations). Sam Thomas has collaborated with scholars based in India. Frequent co-authors include M. Bhasi. Their work appears in journals such as International Journal of Productivity and Quality Management, Quality & Quantity, International Journal of Consumer Studies, Asia Pacific Journal of Marketing and Logistics and Current Science.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.