Philip Gerrard

2.0k citations
15 papers · 1.5k indexed · 1 hit paper · h-index 13
Topics
Customer Service Quality and Loyalty (7 papers)Islamic Finance and Banking Studies (7 papers)Technology Adoption and User Behaviour (4 papers)

In The Last Decade

Philip Gerrard

15 papers receiving 1.2k citations

Hit Papers

The diffusion of Internet banking among Singapore consumers20032026201020182003100200300400500

Peers

Philip Gerrard
Comparison fields: 5 of 58
  • Information Systems and Management 650
  • Sociology and Political Science 646
  • Accounting 545
  • Organizational Behavior and Human Resource Management 511
  • Marketing 361
Replace Tina Harrison with:
Tina Harrison United Kingdom
Dimitrios Maditinos Greece
Dennis Campbell United States
Yolanda Polo Spain
Ishak Ismail Malaysia
Vasilis Theoharakis Greece
William C. Johnson United States
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Philip Gerrard relative to Tina Harrison United Kingdom Tina Harrison's profile →
Citations per field
00.5×3.9×
Tina Harrison · 1×
Citations per year

Countries citing papers authored by Philip Gerrard

Since Specialization
Citations

This map shows the geographic impact of Philip Gerrard's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Philip Gerrard with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Philip Gerrard more than expected).

Fields of papers citing papers by Philip Gerrard

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Philip Gerrard. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Philip Gerrard. The network helps show where Philip Gerrard may publish in the future.

Co-authorship network of co-authors of Philip Gerrard

This figure shows the co-authorship network connecting the top 25 collaborators of Philip Gerrard. A scholar is included among the top collaborators of Philip Gerrard based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Philip Gerrard. Philip Gerrard is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

15 of 15 papers shown
#WorkIndexed citations
1 31
2 218
3 15
4 45
5 44
6 104
7 12
8
The diffusion of Internet banking among Singapore consumersbreakdown →
521
9 18
10 72
11 41
12 2
13 20
14 11
15 303

About Philip Gerrard

Philip Gerrard is a scholar working on Organizational Behavior and Human Resource Management, Accounting and Information Systems and Management, having authored 15 papers that have together received 1.5k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (7 papers), Islamic Finance and Banking Studies (7 papers) and Technology Adoption and User Behaviour (4 papers). The work is most often cited by research in Information Systems and Management (650 citations), Organizational Behavior and Human Resource Management (511 citations) and Accounting (545 citations). Philip Gerrard has collaborated with scholars based in Singapore, Canada and United Kingdom. Frequent co-authors include John Cunningham, James F. Devlin, Steve Worthington and Herbert Schoch. Their work appears in journals such as Journal of Retailing and Consumer Services, Journal of Services Marketing and Management Decision.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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