Pankaj Setia

1.6k total citations · 2 hit papers
23 papers, 1.2k citations indexed

About

Pankaj Setia is a scholar working on Management Information Systems, Strategy and Management and Management Science and Operations Research. According to data from OpenAlex, Pankaj Setia has authored 23 papers receiving a total of 1.2k indexed citations (citations by other indexed papers that have themselves been cited), including 15 papers in Management Information Systems, 10 papers in Strategy and Management and 5 papers in Management Science and Operations Research. Recurrent topics in Pankaj Setia's work include Big Data and Business Intelligence (8 papers), Information Technology Governance and Strategy (6 papers) and Outsourcing and Supply Chain Management (4 papers). Pankaj Setia is often cited by papers focused on Big Data and Business Intelligence (8 papers), Information Technology Governance and Strategy (6 papers) and Outsourcing and Supply Chain Management (4 papers). Pankaj Setia collaborates with scholars based in United States, India and Russia. Pankaj Setia's co-authors include Viswanath Venkatesh, V. Sambamurthy, Pankaj C. Patel, Shawnee K. Vickery, C. Droge, Alireza Golmohammadi, Kirthi Kalyanam, Venkatesh Shankar, Seshadri Tirunillai and Balaji Rajagopalan and has published in prestigious journals such as MIS Quarterly, Journal of the Academy of Marketing Science and Journal of Operations Management.

In The Last Decade

Pankaj Setia

22 papers receiving 1.1k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance1

2013 343 citations Pankaj Setia, Viswanath Venkatesh et al. MIS Quarterly profile →
How Technology is Changing Retail

2020 257 citations Venkatesh Shankar, Kirthi Kalyanam et al. Journal of Retailing profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Pankaj Setia United States	12	445	391	281	231	219	23	1.2k
Xinlin Tang United States	16	633 1.4×	469 1.2×	164 0.6×	182 0.8×	265 1.2×	43	1.2k
Michael A. Stanko United States	15	478 1.1×	375 1.0×	276 1.0×	264 1.1×	93 0.4×	19	1.1k
Zhao Cai China	15	362 0.8×	236 0.6×	162 0.6×	278 1.2×	173 0.8×	52	1.2k
Joseph K. Nwankpa United States	15	306 0.7×	263 0.7×	144 0.5×	261 1.1×	237 1.1×	29	1.1k
Jochen Wulf Switzerland	12	264 0.6×	266 0.7×	258 0.9×	328 1.4×	118 0.5×	47	1.0k
Thomas S. Wurster Germany	4	535 1.2×	211 0.5×	258 0.9×	246 1.1×	227 1.0×	8	1.1k
Dennis Kundisch Germany	17	343 0.8×	272 0.7×	315 1.1×	295 1.3×	110 0.5×	105	1.1k
Felix Ter Chian Tan Australia	18	254 0.6×	448 1.1×	165 0.6×	289 1.3×	226 1.0×	78	1.1k
Pratim Datta United States	19	324 0.7×	204 0.5×	118 0.4×	243 1.1×	260 1.2×	70	1.1k
Zhiying Liu China	18	422 0.9×	466 1.2×	267 1.0×	187 0.8×	66 0.3×	43	1.0k

Countries citing papers authored by Pankaj Setia

Since Specialization

Citations

This map shows the geographic impact of Pankaj Setia's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Pankaj Setia with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Pankaj Setia more than expected).

Fields of papers citing papers by Pankaj Setia

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Pankaj Setia. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Pankaj Setia. The network helps show where Pankaj Setia may publish in the future.

Co-authorship network of co-authors of Pankaj Setia

This figure shows the co-authorship network connecting the top 25 collaborators of Pankaj Setia. A scholar is included among the top collaborators of Pankaj Setia based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Pankaj Setia. Pankaj Setia is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

1.

Setia, Pankaj, et al.. (2024). Digital Strategies for Engendering Resilient, Adaptive, and Entrepreneurial Agility: A Configurational Perspective. Information Systems Frontiers. 1 indexed citations

2.

Aljafari, Ruba, et al.. (2023). The local environment matters: Evidence from digital healthcare services for patient engagement. Journal of the Academy of Marketing Science. 52(5). 1343–1365. 2 indexed citations

3.

Setia, Pankaj, et al.. (2022). The Impact of Dominant IT Infrastructure in Multi-Establishment Firms: The Moderating Role of Environmental Dynamism. Journal of the Association for Information Systems. 23(6). 1603–1633. 4 indexed citations

4.

Setia, Pankaj, et al.. (2022). Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance. SSRN Electronic Journal. 6 indexed citations

5.

Setia, Pankaj, et al.. (2020). EHR application portfolio and hospital performance: Effects across hospitals with varying administrative scale and clinical complexity. Information & Management. 57(8). 103383–103383. 7 indexed citations

6.

Shankar, Venkatesh, et al.. (2020). How Technology is Changing Retail. Journal of Retailing. 97(1). 13–27. 257 indexed citations breakdown →

7.

Setia, Pankaj, Barry L. Bayus, & Balaji Rajagopalan. (2020). The Takeoff of Open Source Software: A Signaling Perspective Based on Community Activities. MIS Quarterly. 44(3). 1439–1458. 14 indexed citations

8.

Venkatesh, Viswanath, Tracy Ann Sykes, Arun Rai, & Pankaj Setia. (2019). Governance and ICT4D Initiative Success: A Longitudinal Field Study of Ten Villages in Rural India1. MIS Quarterly. 43(4). 1081–1104. 27 indexed citations

9.

Cheung, Waiman, et al.. (2018). Lean vs. Agile Supply Chain: The Effect of IT Architectures on Supply Chain Capabilities and Performance. Pacific Asia journal of the Association for Information Systems. 63–88. 18 indexed citations

10.

Richardson, Vernon J., Juan Manuel Sánchez, Pankaj Setia, & Rodney E. Smith. (2018). Determinants and consequences of chief information officer equity incentives. International Journal of Accounting Information Systems. 31. 37–57. 14 indexed citations

11.

Setia, Pankaj, et al.. (2017). Internally or Externally-oriented IT Competencies: A Configuration Theory Perspective on How to Build Demand Management Agility.. Journal of the Association for Information Systems. 2 indexed citations

12.

Setia, Pankaj & Cheri Speier‐Pero. (2015). Reverse Auctions to Innovate Procurement Processes: Effects of Bid Information Presentation Design on a Supplier's Bidding Outcome. Decision Sciences. 46(2). 333–366. 10 indexed citations

13.

Setia, Pankaj, Vernon J. Richardson, & Rodney E. Smith. (2015). Business value of partner’s IT intensity: value co-creation and appropriation between customers and suppliers. Electronic Markets. 25(4). 283–298. 10 indexed citations

14.

Setia, Pankaj & Pankaj C. Patel. (2013). How information systems help create OM capabilities: Consequents and antecedents of operational absorptive capacity. Journal of Operations Management. 31(6). 409–431. 119 indexed citations

15.

Setia, Pankaj, et al.. (2013). Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance1. MIS Quarterly. 37(2). 565–590. 343 indexed citations breakdown →

16.

Setia, Pankaj, et al.. (2011). The Effects of the Assimilation and Use of IT Applications on Financial Performance in Healthcare Organizations. Journal of the Association for Information Systems. 12(3). 274–298. 39 indexed citations

17.

Setia, Pankaj, et al.. (2011). The Effects of the Assimilation and Use of IT Applications on Financial Performance in Healthcare Organizations. Journal of the Association for Information Systems. 12(3). 274–298. 16 indexed citations

18.

Setia, Pankaj, Balaji Rajagopalan, V. Sambamurthy, & Roger J. Calantone. (2010). How Peripheral Developers Contribute to Open-Source Software Development. Information Systems Research. 23(1). 144–163. 78 indexed citations

19.

Vickery, Shawnee K., C. Droge, Pankaj Setia, & V. Sambamurthy. (2010). Supply chain information technologies and organisational initiatives: complementary versus independent effects on agility and firm performance. International Journal of Production Research. 48(23). 7025–7042. 139 indexed citations

20.

Setia, Pankaj, Kenneth K. Boyer, Roger J. Calantone, & Clay M. Voorhees. (2007). COMPLEMENTARY EFFECTS OF VALUE AND SATISFACTION ON CUSTOMER'S BEHAVIORAL INTENTIONS.. Academy of Management Proceedings. 2007(1). 1–6. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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