Olgun Kitapçı

938 total citations
29 papers, 663 citations indexed

About

Olgun Kitapçı is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Olgun Kitapçı has authored 29 papers receiving a total of 663 indexed citations (citations by other indexed papers that have themselves been cited), including 13 papers in Sociology and Political Science, 12 papers in Marketing and 12 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Olgun Kitapçı's work include Customer Service Quality and Loyalty (12 papers), Consumer Behavior in Brand Consumption and Identification (10 papers) and Digital Marketing and Social Media (10 papers). Olgun Kitapçı is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Consumer Behavior in Brand Consumption and Identification (10 papers) and Digital Marketing and Social Media (10 papers). Olgun Kitapçı collaborates with scholars based in Türkiye, Sweden and Iraq. Olgun Kitapçı's co-authors include İ̇brahim Taylan Dörtyol, Selcen Öztürkcan, Oğuz Kaynar, Ömür Tosun, Tarık Türk, Erol Gürpınar, Erkan Alpsoy, Bekir Taner San, Hilal Erkuş‐Öztürk and Engın Karadağ and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Retailing and Consumer Services and International Journal of Contemporary Hospitality Management.

In The Last Decade

Olgun Kitapçı

28 papers receiving 608 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Olgun Kitapçı Türkiye 13 344 329 260 105 84 29 663
Damijan Mumel Slovenia 8 350 1.0× 444 1.3× 258 1.0× 125 1.2× 68 0.8× 29 770
Constantine Lymperopoulos Greece 13 323 0.9× 365 1.1× 173 0.7× 142 1.4× 56 0.7× 17 657
Evangelos Tsoukatos Greece 12 441 1.3× 304 0.9× 203 0.8× 168 1.6× 93 1.1× 50 754
Garima Gupta India 7 332 1.0× 237 0.7× 141 0.5× 126 1.2× 50 0.6× 23 539
Laura Martínez Spain 11 514 1.5× 353 1.1× 296 1.1× 118 1.1× 50 0.6× 35 798
Ting‐Hsiang Tseng Taiwan 10 261 0.8× 479 1.5× 385 1.5× 132 1.3× 52 0.6× 20 754
G. Ronald Gilbert United States 14 483 1.4× 318 1.0× 178 0.7× 112 1.1× 37 0.4× 25 709
Leticia Suárez Álvarez Spain 13 381 1.1× 327 1.0× 286 1.1× 130 1.2× 55 0.7× 33 672
Lasse Mitronen Finland 11 213 0.6× 337 1.0× 148 0.6× 96 0.9× 37 0.4× 17 652
Jui-Chang Cheng Taiwan 9 452 1.3× 154 0.5× 256 1.0× 39 0.4× 68 0.8× 12 662

Countries citing papers authored by Olgun Kitapçı

Since Specialization
Citations

This map shows the geographic impact of Olgun Kitapçı's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Olgun Kitapçı with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Olgun Kitapçı more than expected).

Fields of papers citing papers by Olgun Kitapçı

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Olgun Kitapçı. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Olgun Kitapçı. The network helps show where Olgun Kitapçı may publish in the future.

Co-authorship network of co-authors of Olgun Kitapçı

This figure shows the co-authorship network connecting the top 25 collaborators of Olgun Kitapçı. A scholar is included among the top collaborators of Olgun Kitapçı based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Olgun Kitapçı. Olgun Kitapçı is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Öztürkcan, Selcen & Olgun Kitapçı. (2023). A sustainable solution for the hospitality industry: The QR code menus. Journal of Information Technology Teaching Cases. 15(1). 2–7. 13 indexed citations
2.
Kitapçı, Olgun, et al.. (2022). Y ve Z Kuşaklarının Hizmet Kalitesi Algılarının Karşılaştırılması: Antalya Büyükşehir Belediyesi Toplu Taşıma Hizmetleri. Alanya Akademik Bakış. 6(3). 2975–2988. 1 indexed citations
3.
Gürpınar, Erol, Burhan Özkan, Bekir Taner San, et al.. (2021). Akdeniz University's Process of Becoming a Research-Oriented University: Institutional Structuring, Goals, Activities and Outcomes. Yuksekogretim Dergisi. 11(1). 174–184. 1 indexed citations
4.
Kitapçı, Olgun, et al.. (2020). Antecedents of consumer-brand identification in terms of belonging brands. Journal of Retailing and Consumer Services. 59. 102420–102420. 60 indexed citations
5.
Kitapçı, Olgun, et al.. (2020). The effect of specific discount pattern in terms of price promotions on perceived price attractiveness and purchase intention: An experimental research. Journal of Retailing and Consumer Services. 55. 102112–102112. 76 indexed citations
6.
Kitapçı, Olgun, et al.. (2019). Strategic Orientation, Market Orientation and Business Performance: in Searching for Integration, Evidence from Turkey. MONTENEGRIN JOURNAL OF ECONOMICS. 15(3). 53–70. 6 indexed citations
7.
Kitapçı, Olgun, et al.. (2017). Müşteri Ara Yüz Özellikleri ile E-Bağlılık Arasındaki İlişkide E-Tatminin Aracılık Etkisi. Journal of Business Research - Turk. 9(3). 326–344. 1 indexed citations
8.
Kitapçı, Olgun, et al.. (2017). The Use of Arti fi cial Neural Networks (ANN) in Forecasting Housing Prices in Ankara, Turkey. SHILAP Revista de lepidopterología. 2017(5). 4–14. 18 indexed citations
9.
Kitapçı, Olgun, et al.. (2017). E-complaint tracking and online problem-solving strategies in hospitality management. Journal of Hospitality and Tourism Technology. 8(3). 372–394. 32 indexed citations
10.
Kitapçı, Olgun & İ̇brahim Taylan Dörtyol. (2015). Do Personality Types Make Consumers Exhibit Different Complaint Behaviors?. SHILAP Revista de lepidopterología. 2015(2). 4–14. 2 indexed citations
11.
Dörtyol, İ̇brahim Taylan, et al.. (2015). ALGILANAN HİZMET KALİTESİ, ALGILANAN MÜŞTERİ DEĞERİ VE DAVRANIŞSAL EĞİLİMLER ÜZERİNDE ULUSAL KÜLTÜR ETKİSİ: ANTALYA’DA BİR UYGULAMA. DergiPark (Istanbul University). 1 indexed citations
12.
Türk, Tarık, Olgun Kitapçı, & İ̇brahim Taylan Dörtyol. (2014). The Usage of Geographical Information Systems (GIS) in the Marketing Decision Making Process: A Case Study for Determining Supermarket Locations. Procedia - Social and Behavioral Sciences. 148. 227–235. 13 indexed citations
13.
Kitapçı, Olgun, et al.. (2014). The Effect of Economic Policies Applied in Turkey to the Sale of Automobiles: Multiple Regression and Neural Network Analysis. Procedia - Social and Behavioral Sciences. 148. 653–661. 21 indexed citations
14.
Kitapçı, Olgun, et al.. (2013). The paths from service quality dimensions to customer loyalty. Management Research Review. 36(3). 239–255. 60 indexed citations
15.
Kitapçı, Olgun, et al.. (2012). Ağızdan Ağıza Çevrimiçi İletişimin Otellerdeki Oda Satışlarına Etkisi Üzerine bir Araştırma. Doğuş Üniversitesi Dergisi. 2(13). 266–274. 2 indexed citations
16.
Kitapçı, Olgun, et al.. (2010). THE EFFECTS OF OUTDOOR ADVERTISEMENTS ON CONSUMERS: A CASE STUDY. RePEc: Research Papers in Economics. 5(2). 70–88. 12 indexed citations
17.
Kitapçı, Olgun & İ̇brahim Taylan Dörtyol. (2008). The Effects Of Demographics On Job Satisfaction Factors. DergiPark (Istanbul University). 1 indexed citations
18.
Kitapçı, Olgun, et al.. (2008). HASTANE HİZMET KALİTESİ VE BİR UYGULAMA. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 26(1). 165–186. 6 indexed citations
19.
Kitapçı, Olgun. (2008). Restoran Hizmetlerinde Müşteri Şikayet Davranışları: Sivas İli'nde Bir Uygulama. Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 1(31). 111–120. 2 indexed citations
20.
Kitapçı, Olgun. (2007). Perceptions of service quality in Turkey's hotel industry: a perspective from international tourists.. Ereview of tourism research. 5(5). 117–126. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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