Olgun Kitapçı

938 citations
29 papers · 663 indexed · h-index 13
Topics
Customer Service Quality and Loyalty (12 papers)Consumer Behavior in Brand Consumption and Identification (10 papers)Digital Marketing and Social Media (10 papers)

In The Last Decade

Olgun Kitapçı

28 papers receiving 608 citations

Peers

Olgun Kitapçı
Comparison fields: 5 of 91
  • Organizational Behavior and Human Resource Management 344
  • Marketing 329
  • Sociology and Political Science 260
  • Information Systems and Management 105
  • General Health Professions 84
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Citations per year

Countries citing papers authored by Olgun Kitapçı

Since Specialization
Citations

This map shows the geographic impact of Olgun Kitapçı's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Olgun Kitapçı with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Olgun Kitapçı more than expected).

Fields of papers citing papers by Olgun Kitapçı

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Olgun Kitapçı. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Olgun Kitapçı. The network helps show where Olgun Kitapçı may publish in the future.

Co-authorship network of co-authors of Olgun Kitapçı

This figure shows the co-authorship network connecting the top 25 collaborators of Olgun Kitapçı. A scholar is included among the top collaborators of Olgun Kitapçı based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Olgun Kitapçı. Olgun Kitapçı is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 13
2 1
3 1
4 76
5 60
6 6
7
Müşteri Ara Yüz Özellikleri ile E-Bağlılık Arasındaki İlişkide E-Tatminin Aracılık Etkisi
1
8 18
9 2
10 2
11
ALGILANAN HİZMET KALİTESİ, ALGILANAN MÜŞTERİ DEĞERİ VE DAVRANIŞSAL EĞİLİMLER ÜZERİNDE ULUSAL KÜLTÜR ETKİSİ: ANTALYA’DA BİR UYGULAMA
1
12 13
13 21
14 74
15 60
16
THE EFFECTS OF OUTDOOR ADVERTISEMENTS ON CONSUMERS: A CASE STUDY
12
17
The Effects Of Demographics On Job Satisfaction Factors
1
18
Restoran Hizmetlerinde Müşteri Şikayet Davranışları: Sivas İli'nde Bir Uygulama
2
19 6
20
Perceptions of service quality in Turkey's hotel industry: a perspective from international tourists.
1

About Olgun Kitapçı

Olgun Kitapçı is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Information Systems and Management, having authored 29 papers that have together received 663 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (12 papers), Consumer Behavior in Brand Consumption and Identification (10 papers) and Digital Marketing and Social Media (10 papers). The work is most often cited by research in Marketing (329 citations), Organizational Behavior and Human Resource Management (344 citations) and Information Systems and Management (105 citations). Olgun Kitapçı has collaborated with scholars based in Türkiye, El Salvador and Sweden. Frequent co-authors include İ̇brahim Taylan Dörtyol, Selcen Öztürkcan, Oğuz Kaynar, Ömür Tosun, Tarık Türk, Çiler Çelik-Özenci, Hilal Erkuş‐Öztürk, Engın Karadağ, Erol Gürpınar and Burhan Özkan. Their work appears in journals such as SHILAP Revista de lepidopterología, Journal of Retailing and Consumer Services and International Journal of Contemporary Hospitality Management.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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