Nicola Spiller

2.5k total citations · 1 hit paper
11 papers, 1.7k citations indexed

About

Nicola Spiller is a scholar working on Communication, Strategy and Management and Artificial Intelligence. According to data from OpenAlex, Nicola Spiller has authored 11 papers receiving a total of 1.7k indexed citations (citations by other indexed papers that have themselves been cited), including 6 papers in Communication, 4 papers in Strategy and Management and 4 papers in Artificial Intelligence. Recurrent topics in Nicola Spiller's work include Knowledge Management and Sharing (6 papers), Organizational and Employee Performance (4 papers) and Intellectual Capital and Performance Analysis (3 papers). Nicola Spiller is often cited by papers focused on Knowledge Management and Sharing (6 papers), Organizational and Employee Performance (4 papers) and Intellectual Capital and Performance Analysis (3 papers). Nicola Spiller collaborates with scholars based in Italy and United Kingdom. Nicola Spiller's co-authors include Giuliano Noci, Matteo Mura, Emanuele Lettieri, Giovanni Radaelli, Michela Arnaboldi and Mariolina Longo and has published in prestigious journals such as SHILAP Revista de lepidopterología, Tourism Management and International Journal of Operations & Production Management.

In The Last Decade

Nicola Spiller

11 papers receiving 1.6k citations

Hit Papers

How to Sustain the Customer Experience: 2007 2026 2013 2019 2007 250 500 750 1000

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Nicola Spiller Italy 8 903 767 657 276 271 11 1.7k
Dorothy Yen United Kingdom 24 555 0.6× 560 0.7× 761 1.2× 166 0.6× 599 2.2× 57 1.9k
Vishag Badrinarayanan United States 24 921 1.0× 658 0.9× 834 1.3× 156 0.6× 362 1.3× 50 1.8k
Henry Boateng Ghana 22 596 0.7× 456 0.6× 831 1.3× 191 0.7× 199 0.7× 67 1.6k
Millissa F.Y. Cheung China 18 674 0.7× 760 1.0× 532 0.8× 109 0.4× 289 1.1× 29 1.6k
Martin Klarmann Germany 16 824 0.9× 981 1.3× 669 1.0× 107 0.4× 608 2.2× 34 2.1k
Guilherme D. Pires Australia 24 1.1k 1.2× 516 0.7× 1.3k 2.0× 146 0.5× 205 0.8× 57 2.0k
L. Jean Harrison‐Walker United States 16 1.1k 1.2× 1.1k 1.5× 1.2k 1.9× 118 0.4× 259 1.0× 32 2.1k
Erin Cho United States 17 633 0.7× 404 0.5× 735 1.1× 117 0.4× 234 0.9× 40 1.6k
Mário Augusto Portugal 22 687 0.8× 598 0.8× 767 1.2× 88 0.3× 414 1.5× 75 1.9k
Manfred Bruhn Switzerland 16 1.3k 1.4× 799 1.0× 1.2k 1.8× 120 0.4× 390 1.4× 157 2.3k

Countries citing papers authored by Nicola Spiller

Since Specialization
Citations

This map shows the geographic impact of Nicola Spiller's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Nicola Spiller with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Nicola Spiller more than expected).

Fields of papers citing papers by Nicola Spiller

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Nicola Spiller. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Nicola Spiller. The network helps show where Nicola Spiller may publish in the future.

Co-authorship network of co-authors of Nicola Spiller

This figure shows the co-authorship network connecting the top 25 collaborators of Nicola Spiller. A scholar is included among the top collaborators of Nicola Spiller based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Nicola Spiller. Nicola Spiller is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

11 of 11 papers shown
1.
Radaelli, Giovanni, Matteo Mura, Nicola Spiller, & Emanuele Lettieri. (2022). Social bonding and the multi-professional service teams: a cross-level test of team social capital influence on knowledge sharing. Production Planning & Control. 35(10). 1112–1126. 6 indexed citations
2.
Mura, Matteo, Emanuele Lettieri, Giovanni Radaelli, & Nicola Spiller. (2016). Behavioural operations in healthcare: a knowledge sharing perspective. International Journal of Operations & Production Management. 36(10). 1222–1246. 33 indexed citations
3.
Mura, Matteo, Giovanni Radaelli, Nicola Spiller, Emanuele Lettieri, & Mariolina Longo. (2014). The effect of social capital on exploration and exploitation. Journal of Intellectual Capital. 15(3). 430–450. 30 indexed citations
4.
Radaelli, Giovanni, Emanuele Lettieri, Matteo Mura, & Nicola Spiller. (2014). Knowledge Sharing and Innovative Work Behaviour in Healthcare: A Micro‐Level Investigation of Direct and Indirect Effects. Creativity and Innovation Management. 23(4). 400–414. 192 indexed citations
5.
Mura, Matteo, Emanuele Lettieri, Giovanni Radaelli, & Nicola Spiller. (2013). Promoting professionals' innovative behaviour through knowledge sharing: the moderating role of social capital. Journal of Knowledge Management. 17(4). 527–544. 133 indexed citations
6.
Mura, Matteo, Emanuele Lettieri, Nicola Spiller, & Giovanni Radaelli. (2012). Intellectual Capital and Innovative Work Behaviour: Opening the Black Box. SHILAP Revista de lepidopterología. 4. 35 indexed citations
7.
Radaelli, Giovanni, Matteo Mura, Nicola Spiller, & Emanuele Lettieri. (2011). Intellectual capital and knowledge sharing: the mediating role of organisational knowledge-sharing climate. Knowledge Management Research & Practice. 9(4). 342–352. 62 indexed citations
8.
Arnaboldi, Michela & Nicola Spiller. (2010). Actor-network theory and stakeholder collaboration: The case of Cultural Districts. Tourism Management. 32(3). 641–654. 141 indexed citations
9.
Spiller, Nicola, et al.. (2007). How to Sustain the Customer Experience:. European Management Journal. 25(5). 395–410. 1111 indexed citations breakdown →
10.
Noci, Giuliano, et al.. (2006). Il Marketing Esperienziale come elemento incentivante all’instaurazione di rapporti di collaborazione lungo la supply-chain: un’indagine esplorativa nel contesto dei beni di lusso. Virtual Community of Pathological Anatomy (University of Castilla La Mancha). 1–32. 1 indexed citations
11.
Spiller, Nicola. (2005). A new framework for developing the new experiential offerings. Virtual Community of Pathological Anatomy (University of Castilla La Mancha). 1539–1553. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Rankless by CCL
2026