Nic S. Terblanché

1.8k total citations
65 papers, 1.2k citations indexed

About

Nic S. Terblanché is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Nic S. Terblanché has authored 65 papers receiving a total of 1.2k indexed citations (citations by other indexed papers that have themselves been cited), including 47 papers in Marketing, 38 papers in Organizational Behavior and Human Resource Management and 12 papers in Sociology and Political Science. Recurrent topics in Nic S. Terblanché's work include Customer Service Quality and Loyalty (37 papers), Consumer Behavior in Brand Consumption and Identification (35 papers) and Consumer Retail Behavior Studies (20 papers). Nic S. Terblanché is often cited by papers focused on Customer Service Quality and Loyalty (37 papers), Consumer Behavior in Brand Consumption and Identification (35 papers) and Consumer Retail Behavior Studies (20 papers). Nic S. Terblanché collaborates with scholars based in South Africa, United States and France. Nic S. Terblanché's co-authors include Christo Boshoff, Leyland Pitt, Michael Parent, Natalia Velikova, Steve Charters, Tim H. Dodd, Caroline Ritchie, Joanna Fountain, Frikkie Herbst and Liz Thach and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Business Research and Journal of Retailing and Consumer Services.

In The Last Decade

Nic S. Terblanché

62 papers receiving 1.1k citations

Peers

Nic S. Terblanché
Comparison fields: 5 of 89
  • Marketing 762
  • Organizational Behavior and Human Resource Management 561
  • Sociology and Political Science 343
  • Strategy and Management 163
  • Information Systems and Management 131
Replace Philippe Aurier with:
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Jeongdoo Park United States
Hans Kasper Netherlands
Hyewon Youn United States
John Dawes Australia
Philippe Aurier France View profile →
Citations per field, relative to Nic S. Terblanché
Nic S. Terblanché · 1×
Citations per year, relative to Nic S. Terblanché
Nic S. Terblanché · 1×

Countries citing papers authored by Nic S. Terblanché

Since Specialization
Citations

This map shows the geographic impact of Nic S. Terblanché's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Nic S. Terblanché with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Nic S. Terblanché more than expected).

Fields of papers citing papers by Nic S. Terblanché

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Nic S. Terblanché. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Nic S. Terblanché. The network helps show where Nic S. Terblanché may publish in the future.

Co-authorship network of co-authors of Nic S. Terblanché

This figure shows the co-authorship network connecting the top 25 collaborators of Nic S. Terblanché. A scholar is included among the top collaborators of Nic S. Terblanché based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Nic S. Terblanché. Nic S. Terblanché is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
# Work Indexed citations
1 1
2 1
3 2
4 7
5
Customer interaction with controlled retail mix elements and their relationships with customer loyalty in diverse retail environments
2
6
A customer-based corporate reputation scale : a study of a clothing retailer's customers
3
7
Team performance and sport attendance of South African Super Rugby and Currie Cup rugby fans
2
8
A managerial framework for relationship management in the business-to-business financial services industry
8
9
The mediating role of customer satisfaction and loyalty in predicting the word-of-mouth of supermarket customers
5
10 9
11 78
12
The Effect of Fear Appeal HIV-AIDS Social Marketing on Behaviour: Evaluating the Importance of Market Segmentation
3
13
Breaching the tension threshold in fear appeals : an experimental investigation
2
14 5
15 6
16 10
17
Customer commitment to South African fast food brands : an application of the Conversion Model
7
18
The relationship between customer satisfaction and loyalty : an application of the American Customer Satisfaction Index in the South African fast food industry
17
19
A century of marketing : achievements, mishaps and future challenges
7
20 1

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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