Mirjam Galetzka

1.4k total citations
35 papers, 973 citations indexed

About

Mirjam Galetzka is a scholar working on Organizational Behavior and Human Resource Management, Social Psychology and Marketing. According to data from OpenAlex, Mirjam Galetzka has authored 35 papers receiving a total of 973 indexed citations (citations by other indexed papers that have themselves been cited), including 13 papers in Organizational Behavior and Human Resource Management, 12 papers in Social Psychology and 12 papers in Marketing. Recurrent topics in Mirjam Galetzka's work include Customer Service Quality and Loyalty (13 papers), Consumer Retail Behavior Studies (10 papers) and Multisensory perception and integration (5 papers). Mirjam Galetzka is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Consumer Retail Behavior Studies (10 papers) and Multisensory perception and integration (5 papers). Mirjam Galetzka collaborates with scholars based in Netherlands, Belgium and United States. Mirjam Galetzka's co-authors include Thomas J. L. van Rompay, Ad Pruyn, Hendrik N.J. Schifferstein, Anna Fenko, P.J.C. Sleegers, Nienke Moolenaar, Joost W.M. Verhoeven, Mark P. Mobach, Dave Gelders and E.R. Seydel and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Environmental Psychology and International Journal of Hospitality Management.

In The Last Decade

Mirjam Galetzka

33 papers receiving 906 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Mirjam Galetzka Netherlands 11 450 337 191 162 156 35 973
Thomas J. L. van Rompay Netherlands 23 764 1.7× 683 2.0× 470 2.5× 215 1.3× 113 0.7× 53 1.8k
Poja Shams Sweden 15 534 1.2× 176 0.5× 117 0.6× 35 0.2× 156 1.0× 22 1.0k
Jesper Clement Denmark 11 524 1.2× 211 0.6× 104 0.5× 337 2.1× 31 0.2× 25 1.1k
H. Onur Bodur Canada 15 623 1.4× 119 0.4× 68 0.4× 31 0.2× 116 0.7× 22 989
Ravi Mehta United States 13 316 0.7× 566 1.7× 475 2.5× 33 0.2× 54 0.3× 24 1.2k
Shanshi Li China 15 377 0.8× 182 0.5× 123 0.6× 68 0.4× 132 0.8× 40 923
Joerg Koenigstorfer Germany 25 439 1.0× 205 0.6× 40 0.2× 97 0.6× 136 0.9× 74 1.5k
Andrea Heintz Tangari United States 17 551 1.2× 104 0.3× 40 0.2× 234 1.4× 71 0.5× 22 1.1k
David Kim Australia 7 386 0.9× 136 0.4× 159 0.8× 44 0.3× 157 1.0× 21 661

Countries citing papers authored by Mirjam Galetzka

Since Specialization
Citations

This map shows the geographic impact of Mirjam Galetzka's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mirjam Galetzka with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mirjam Galetzka more than expected).

Fields of papers citing papers by Mirjam Galetzka

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Mirjam Galetzka. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mirjam Galetzka. The network helps show where Mirjam Galetzka may publish in the future.

Co-authorship network of co-authors of Mirjam Galetzka

This figure shows the co-authorship network connecting the top 25 collaborators of Mirjam Galetzka. A scholar is included among the top collaborators of Mirjam Galetzka based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Mirjam Galetzka. Mirjam Galetzka is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Galetzka, Mirjam, et al.. (2023). Come in please: a virtual reality study on entrance design factors influencing the experience of hospitality. Journal of Environmental Psychology. 90. 102106–102106. 3 indexed citations
2.
Galetzka, Mirjam, et al.. (2021). Hospitality in a theatre: The role of physical warmth. SHILAP Revista de lepidopterología. 11(3). 225–233. 2 indexed citations
3.
Galetzka, Mirjam, et al.. (2020). The Personal Touch in Customer Contact: The Influence of a Personal Approach on Customer Relationships and Customer Experience. University of Twente Research Information. 5(11). 93–102.
4.
Galetzka, Mirjam, et al.. (2019). Comfortable seating: The influence of seating comfort and acoustic comfort on customers’ experience of hospitality in a self-service restaurant. Applied Ergonomics. 81. 102902–102902. 8 indexed citations
5.
Galetzka, Mirjam, et al.. (2019). New Perspectives on Customer Relationships: How Relational Models Influence Customer Experience and How They Are Activated. Journal of Relationship Marketing. 19(1). 29–51. 5 indexed citations
6.
Galetzka, Mirjam, et al.. (2019). Measuring perceived cleanliness in service environments: Scale development and validation. International Journal of Hospitality Management. 83. 11–18. 25 indexed citations
7.
Fenko, Anna, et al.. (2018). Does attention to health labels predict a healthy food choice? An eye-tracking study. Food Quality and Preference. 69. 57–65. 84 indexed citations
8.
Galetzka, Mirjam, et al.. (2018). Exploring cleanliness in the Dutch facilities management industry: a Delphi approach. Facilities. 36(9/10). 510–524. 4 indexed citations
9.
Galetzka, Mirjam, et al.. (2017). Measuring the experience of hospitality: Scale development and validation. International Journal of Hospitality Management. 67. 125–133. 85 indexed citations
10.
Galetzka, Mirjam, et al.. (2017). Measuring experience of hospitality: scale development and validation. University of Twente Research Information.
11.
Galetzka, Mirjam, et al.. (2016). Images of hospitality: validation of experiential dimensions. University of Twente Research Information. 2 indexed citations
12.
Galetzka, Mirjam, et al.. (2014). Waiting Experience in Railway Environments. University of Twente Research Information. 3(1). 6 indexed citations
13.
Galetzka, Mirjam, et al.. (2012). AUTOMATED EXECUTION AND TRACKING OF THE LHC COMMISSIONING TESTS. CERN Document Server (European Organization for Nuclear Research). 2 indexed citations
14.
Galetzka, Mirjam, et al.. (2012). Motieven, omgeving en gedrag; Wat beweegt de mustreiziger? Transfercapaciteit op perrons, stijgpunten, traverseruimtes en halvoorzieningen. Data Archiving and Networked Services (DANS). 1 indexed citations
15.
Pruyn, Ad, et al.. (2010). Music at Railway Stations: The Influence of Music on Waiting Experience. 1 indexed citations
16.
Galetzka, Mirjam, et al.. (2009). Waiting is Becoming Fun! The Influence of Advertising and Infotainment on the Waiting Experience. University of Twente Research Information. 7 indexed citations
17.
Bode, Christina, et al.. (2008). Limited results of group self-management education for rheumatoid arthritis patients and their partners: explanations from the patient perspective. Clinical Rheumatology. 27(12). 1523–1528. 28 indexed citations
18.
Galetzka, Mirjam, et al.. (2007). Perception and evaluation of waiting times at stations of Netherlands Railways (NS). 7 indexed citations
19.
Gelders, Dave, et al.. (2007). Showing results? An analysis of the perceptions of internal and external stakeholders of the public performance communication by the Belgian and Dutch Railways. Government Information Quarterly. 25(2). 221–238. 16 indexed citations
20.
Galetzka, Mirjam, et al.. (2006). Simulation of User-Perceived QoS in Hybrid Broadcast and Telecommunication Networks. Publikationsdatenbank der Fraunhofer-Gesellschaft (Fraunhofer-Gesellschaft). 49–49. 3 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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