Mirjam Galetzka

1.4k citations
35 papers · 973 indexed · h-index 11
Topics
Customer Service Quality and Loyalty (13 papers)Consumer Retail Behavior Studies (10 papers)Multisensory perception and integration (5 papers)

In The Last Decade

Mirjam Galetzka

33 papers receiving 906 citations

Peers

Mirjam Galetzka
Comparison fields: 5 of 113
  • Marketing 450
  • Social Psychology 337
  • Experimental and Cognitive Psychology 191
  • Food Science 162
  • Organizational Behavior and Human Resource Management 156
Replace Shanshi Li with:
Shanshi Li China
Dora Agapito Portugal
Poja Shams Sweden
Thomas J. L. van Rompay Netherlands
David Kim Australia
Scott Young United States
Joerg Koenigstorfer Germany
Tomaž Kolar Slovenia
Ping Dong Hong Kong
Richard Michon Canada
Mirjam Galetzka relative to Shanshi Li China Shanshi Li's profile →
Citations per field
00.5×7.3×
Shanshi Li · 1×
Citations per year

Countries citing papers authored by Mirjam Galetzka

Since Specialization
Citations

This map shows the geographic impact of Mirjam Galetzka's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mirjam Galetzka with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mirjam Galetzka more than expected).

Fields of papers citing papers by Mirjam Galetzka

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Mirjam Galetzka. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mirjam Galetzka. The network helps show where Mirjam Galetzka may publish in the future.

Co-authorship network of co-authors of Mirjam Galetzka

This figure shows the co-authorship network connecting the top 25 collaborators of Mirjam Galetzka. A scholar is included among the top collaborators of Mirjam Galetzka based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Mirjam Galetzka. Mirjam Galetzka is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 3
2 2
3
The Personal Touch in Customer Contact: The Influence of a Personal Approach on Customer Relationships and Customer Experience
0
4 8
5 5
6 25
7 84
8 4
9 85
10
Measuring experience of hospitality: scale development and validation
0
11
Images of hospitality: validation of experiential dimensions
2
12 6
13
AUTOMATED EXECUTION AND TRACKING OF THE LHC COMMISSIONING TESTS
2
14
Motieven, omgeving en gedrag; Wat beweegt de mustreiziger? Transfercapaciteit op perrons, stijgpunten, traverseruimtes en halvoorzieningen
1
15
Music at Railway Stations: The Influence of Music on Waiting Experience
1
16
Waiting is Becoming Fun! The Influence of Advertising and Infotainment on the Waiting Experience
7
17 28
18
Perception and evaluation of waiting times at stations of Netherlands Railways (NS)
7
19 16
20 3

About Mirjam Galetzka

Mirjam Galetzka is a scholar working on Tourism, Leisure and Hospitality Management, Marketing and Organizational Behavior and Human Resource Management, having authored 35 papers that have together received 973 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (13 papers), Consumer Retail Behavior Studies (10 papers) and Multisensory perception and integration (5 papers). The work is most often cited by research in Marketing (450 citations), Sensory Systems (94 citations) and Social Psychology (337 citations). Mirjam Galetzka has collaborated with scholars based in Netherlands, Belgium and United States. Frequent co-authors include Thomas J. L. van Rompay, Ad Pruyn, Hendrik N.J. Schifferstein, Anna Fenko, P.J.C. Sleegers, Nienke Moolenaar, Joost W.M. Verhoeven, Mark P. Mobach, Dave Gelders and E.R. Seydel. Their work appears in journals such as SHILAP Revista de lepidopterología, Journal of Environmental Psychology and International Journal of Hospitality Management.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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