Jeffrey W. Overby

1.6k citations
12 papers · 1.2k indexed · 1 hit paper · h-index 9
Topics
Customer Service Quality and Loyalty (5 papers)Cognitive and psychological constructs research (4 papers)Consumer Behavior in Brand Consumption and Identification (4 papers)

In The Last Decade

Jeffrey W. Overby

12 papers receiving 1.1k citations

Hit Papers

The effects of utilitarian and hedonic online shopping va...20062026201220192006250500750

Peers

Jeffrey W. Overby
Comparison fields: 5 of 64
  • Marketing 768
  • Sociology and Political Science 545
  • Organizational Behavior and Human Resource Management 499
  • Information Systems and Management 437
  • Strategy and Management 126
Replace Alex S.L. Tsang with:
Alex S.L. Tsang Hong Kong
Kalliopi Chatzipanagiotou Greece
Sajeev Varki United States
Klaus Schoefer United Kingdom
María Fuentes Blasco Spain
Andrea Godfrey United States
Tülay Girard United States
Christof Backhaus Germany
Sue Vaux Halliday United Kingdom
Civilai Leckie Australia
Jeffrey W. Overby relative to Alex S.L. Tsang Hong Kong Alex S.L. Tsang's profile →
Citations per field
00.5×1.5×1.8×
Alex S.L. Tsang · 1×
Citations per year

Countries citing papers authored by Jeffrey W. Overby

Since Specialization
Citations

This map shows the geographic impact of Jeffrey W. Overby's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jeffrey W. Overby with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jeffrey W. Overby more than expected).

Fields of papers citing papers by Jeffrey W. Overby

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jeffrey W. Overby. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jeffrey W. Overby. The network helps show where Jeffrey W. Overby may publish in the future.

Co-authorship network of co-authors of Jeffrey W. Overby

This figure shows the co-authorship network connecting the top 25 collaborators of Jeffrey W. Overby. A scholar is included among the top collaborators of Jeffrey W. Overby based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jeffrey W. Overby. Jeffrey W. Overby is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

12 of 12 papers shown
#WorkIndexed citations
1 1
2 1
3 18
4 3
5 12
6
The effects of utilitarian and hedonic online shopping value on consumer preference and intentionsbreakdown →
797
7
An Integrative Review of Customer Value Management and National Culture: France and the United States
10
8 70
9 101
10 33
11 103
12 70

About Jeffrey W. Overby

Jeffrey W. Overby is a scholar working on Tourism, Leisure and Hospitality Management, Marketing and Organizational Behavior and Human Resource Management, having authored 12 papers that have together received 1.2k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (5 papers), Cognitive and psychological constructs research (4 papers) and Consumer Behavior in Brand Consumption and Identification (4 papers). The work is most often cited by research in Marketing (768 citations), Information Systems and Management (437 citations) and Organizational Behavior and Human Resource Management (499 citations). Jeffrey W. Overby has collaborated with scholars based in United States, South Korea and Denmark. Frequent co-authors include Eun‐Ju Lee, Pratibha A. Dabholkar, Soonhong Min, Sarah Fisher Gardial, Robert B. Woodruff, Per Servais and Kun Shin Im. Their work appears in journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Industrial Marketing Management.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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