H.C.A. Roest

608 total citations
14 papers, 464 citations indexed

About

H.C.A. Roest is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Social Psychology. According to data from OpenAlex, H.C.A. Roest has authored 14 papers receiving a total of 464 indexed citations (citations by other indexed papers that have themselves been cited), including 7 papers in Organizational Behavior and Human Resource Management, 5 papers in Marketing and 2 papers in Social Psychology. Recurrent topics in H.C.A. Roest's work include Customer Service Quality and Loyalty (7 papers), Consumer Retail Behavior Studies (5 papers) and Technology Adoption and User Behaviour (2 papers). H.C.A. Roest is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Consumer Retail Behavior Studies (5 papers) and Technology Adoption and User Behaviour (2 papers). H.C.A. Roest collaborates with scholars based in Netherlands, Singapore and Japan. H.C.A. Roest's co-authors include Rik Pieters, R.T. Frambach, Trichy V. Krishnan, K. Koelemeijer, Aric Rindfleisch, T.M.M. Verhallen, Tammo H.A. Bijmolt, Vinnie Jauhari, József Berács and Aaron Bauer and has published in prestigious journals such as Annals of Tourism Research, Journal of Retailing and Consumer Services and Journal of Interactive Marketing.

In The Last Decade

H.C.A. Roest

14 papers receiving 404 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
H.C.A. Roest Netherlands	5	322	271	180	116	43	14	464
I. Fredrick Trawick United States	8	197 0.6×	334 1.2×	146 0.8×	126 1.1×	105 2.4×	13	453
Beverly T. Venable United States	3	217 0.7×	132 0.5×	218 1.2×	43 0.4×	58 1.3×	6	341
Marie Hélène de Cannière Belgium	4	255 0.8×	192 0.7×	145 0.8×	93 0.8×	47 1.1×	8	387
Clécio Falcão Araújo Brazil	9	232 0.7×	152 0.6×	159 0.9×	91 0.8×	38 0.9×	47	416
Abdelmajid Amine France	9	316 1.0×	211 0.8×	175 1.0×	42 0.4×	48 1.1×	18	430
Nusser Raajpoot United States	8	351 1.1×	315 1.2×	172 1.0×	49 0.4×	30 0.7×	13	491
Line Lervik Olsen Norway	4	298 0.9×	370 1.4×	178 1.0×	107 0.9×	61 1.4×	6	466
Bradley S. O′Hara United States	10	147 0.5×	158 0.6×	113 0.6×	38 0.3×	68 1.6×	16	361
Xiaoyun Han China	12	369 1.1×	353 1.3×	350 1.9×	139 1.2×	33 0.8×	17	612
John Story United States	10	422 1.3×	328 1.2×	295 1.6×	86 0.7×	69 1.6×	15	564

Countries citing papers authored by H.C.A. Roest

Since Specialization

Citations

This map shows the geographic impact of H.C.A. Roest's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by H.C.A. Roest with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites H.C.A. Roest more than expected).

Fields of papers citing papers by H.C.A. Roest

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by H.C.A. Roest. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by H.C.A. Roest. The network helps show where H.C.A. Roest may publish in the future.

Co-authorship network of co-authors of H.C.A. Roest

This figure shows the co-authorship network connecting the top 25 collaborators of H.C.A. Roest. A scholar is included among the top collaborators of H.C.A. Roest based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with H.C.A. Roest. H.C.A. Roest is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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14 of 14 papers shown

Roest, H.C.A. & Aric Rindfleisch. (2009). The influence of quality cues and typicality cues on restaurant purchase intention. Journal of Retailing and Consumer Services. 17(1). 10–18. 30 indexed citations

Frambach, R.T., H.C.A. Roest, & Trichy V. Krishnan. (2007). The impact of consumer Internet experience on channel preference and usage intentions across the different stages of the buying process. Journal of Interactive Marketing. 21(2). 26–41. 219 indexed citations

Roest, H.C.A. & Vinnie Jauhari. (2005). Experience-based category expectations in service quality research and management. Research portal (Tilburg University). 117–140. 1 indexed citations

Roest, H.C.A.. (2002). New service development; creating memorable experiences. Journal of Retailing and Consumer Services. 10(1). 57–58. 2 indexed citations

Roest, H.C.A., et al.. (1999). The Mediating Role of Psychosocial Benefits in the Satisfaction Formation Process. Econstor (Econstor). 1 indexed citations

Roest, H.C.A., Tammo H.A. Bijmolt, & Rik Pieters. (1997). Industrialization of services and the management of quality perceptions and purchase intention. Data Archiving and Networked Services (DANS). 131–147. 2 indexed citations

Roest, H.C.A., Rik Pieters, & K. Koelemeijer. (1997). Satisfaction with amusement parks. Annals of Tourism Research. 24(4). 1001–1005. 13 indexed citations

Roest, H.C.A. & Rik Pieters. (1997). The nomological net of perceived service quality. International Journal of Service Industry Management. 8(4). 336–351. 139 indexed citations

Roest, H.C.A., et al.. (1996). The mediating role of psychological benefits in the satisfaction formation process. Data Archiving and Networked Services (DANS). 1869–1878. 2 indexed citations

10.

Roest, H.C.A., et al.. (1995). Marketingstrategie en marktoriëntatie van Nederlandse bedrijven. Data Archiving and Networked Services (DANS). 29. 48–51. 1 indexed citations

11.

Pieters, Rik, K. Koelemeijer, & H.C.A. Roest. (1995). Assimilation processes in service satisfaction formation. International Journal of Service Industry Management. 6(3). 17–33. 44 indexed citations

12.

Roest, H.C.A. & T.M.M. Verhallen. (1995). Quality marks : prospective tools in managing service quality perceptions. Data Archiving and Networked Services (DANS). 65–78. 3 indexed citations

13.

Roest, H.C.A. & T.M.M. Verhallen. (1994). The marketing of quality. Data Archiving and Networked Services (DANS). 21–36. 3 indexed citations

14.

Koelemeijer, K., H.C.A. Roest, & T.M.M. Verhallen. (1993). An integrative framework of perceived service quality and its relations to satisfaction/dissatisfaction, attitude and repurchase intention : A multilevel approach. Data Archiving and Networked Services (DANS). 683–699. 4 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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