Gillian A. Maxwell

1.1k citations

25 papers · 743 indexed · h-index 15

Impact in

Tourism, Leisure and Hospitality Management top 1%
- Hospitality and Tourism Education
Organizational Behavior and Human Resource Management top 2%
- Job Satisfaction and Organizational Behavior
- Human Resource and Talent Management
- Customer Service Quality and Loyalty
- Employer Branding and e-HRM

Papers in

Tourism, Leisure and Hospitality Management 11
- Hospitality and Tourism Education 11
Organizational Behavior and Human Resource Management 13
- Human Resource and Talent Management 8
- Management and Organizational Studies 3
- Job Satisfaction and Organizational Behavior 3
- Customer Service Quality and Loyalty 3

Co-authors: Susan M. Ogden Adelina Broadbridge Sandra Watson Marilyn McDougall Gavin Brown N. D’Annunzio‐Green Dale Miller David McGillivray
Journals: Employee Relations (5 papers)International Journal of Contemporary Hospitality Management (4 papers)Journal of Retailing and Consumer Services (2 papers)Journal of Hospitality and Tourism Management (1 paper)World Leisure Journal (1 paper)
Partner nations: United Kingdom Australia Liechtenstein

In The Last Decade

Gillian A. Maxwell

25 papers receiving 671 citations

Peers

Countries citing papers authored by Gillian A. Maxwell

Since Specialization

Citations

This map shows the geographic impact of Gillian A. Maxwell's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Gillian A. Maxwell with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Gillian A. Maxwell more than expected).

Fields of papers citing papers by Gillian A. Maxwell

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Gillian A. Maxwell. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Gillian A. Maxwell. The network helps show where Gillian A. Maxwell may publish in the future.

Co-authors

The 9 scholars most cited alongside Gillian A. Maxwell, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Gillian A. Maxwell Line = papers co-authored together Gillian A. Maxwell links everyone, so they are left out of the graph.

All Works

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20 of 20 papers shown

#	Work
1	Developing high performance working through case study evidence Development in Learning Organizations An International Journal ·C. Mery, Gillian A. Maxwell	2018	4
2	Skills utilisation in Scotland: exploring the views of managers and employees Employee Relations ·C. Mery, Gillian A. Maxwell, Susan M. Ogden	2014	6
3	Employers as stakeholders in postgraduate employability skills development The International Journal of Management Education ·Gillian A. Maxwell, Marine Moussier, Shengzhi Mao, Carl N. Edwards	2010	42
4	Mentoring for enhancing females' career development: the bank job Equal Opportunities International ·Gillian A. Maxwell	2009	10
5	Selling retailing to Generation Y graduates: recruitment challenges and opportunities The International Review of Retail Distribution and Consumer Research ·Adelina Broadbridge, Gillian A. Maxwell, Susan M. Ogden	2009	23
6	Talent management in hospitality and tourism in Scotland International Journal of Contemporary Hospitality Management ·Gillian A. Maxwell, Sing Kong Lee	2008	26
7	Senior managers' perceptions of the practice of human resource management Employee Relations ·Gillian A. Maxwell, Section	2008	18
8	Students' views of retail employment – key findings from Generation Ys International Journal of Retail & Distribution Management ·Adelina Broadbridge, Gillian A. Maxwell, Susan M. Ogden	2007	44
9	13_2_30: Experiences, perceptions and expectations of retail employment for Generation Y Career Development International ·Adelina Broadbridge, Gillian A. Maxwell, Susan M. Ogden	2007	127
10	Special edition on Dimensions of human resource management in retailing Journal of Retailing and Consumer Services ·Gillian A. Maxwell, Dale Miller	2005	1
11	Devolving HRM and HRD to Line managers: The Case of Hilton International's UK Hotels. Philosophical transactions of the Royal Society of London. Series B, Biological sciences ·Gillian A. Maxwell, Sandra Watson	2004	2
12	Minority report Employee Relations ·Gillian A. Maxwell	2004	29
13	Work – life balance Public Management Review ·Gillian A. Maxwell, Marilyn McDougall	2004	36
14	Organisational commitment: a study of managers in hotels International Journal of Contemporary Hospitality Management ·Gillian A. Maxwell, 祐香松本	2003	54
15	Human Resource Management: International Perspectives in Hospitality and Tourism Research Output (Edinburgh Napier University) ·N. D’Annunzio‐Green, Gillian A. Maxwell, Sandra Watson	2002	57
16	Customer Service in UK call centres: Journal of Retailing and Consumer Services ·Gavin Brown, Gillian A. Maxwell	2002	37
17	Strategic HRM and business performance in the Hilton Group International Journal of Contemporary Hospitality Management ·Gillian A. Maxwell, Gary D Klasser	2002	9
18	Edging towards managing diversity in practice Employee Relations ·Gillian A. Maxwell, Jessica Lynn Wierzbowski, Marilyn McDougall	2001	46
19	UK Workplace Fitness Provision and Women: Missing Opportunities? World Leisure Journal ·David McGillivray, Gillian A. Maxwell, Malcolm Foley	2000	1
20	Human resource management and quality in the UK hospitality industry—where is the strategy? Total Quality Management ·Gillian A. Maxwell	1994	3

About Gillian A. Maxwell

Gillian A. Maxwell is a scholar working on Tourism, Leisure and Hospitality Management, Organizational Behavior and Human Resource Management, Gender Studies, Public Administration and Human Factors and Ergonomics, having authored 25 papers that have together received 743 indexed citations. Recurring topics across this work include Hospitality and Tourism Education (11 papers), Human Resource and Talent Management (8 papers), Gender Diversity and Inequality (5 papers), Higher Education and Employability (5 papers), Management and Organizational Studies (3 papers), Employment and Welfare Studies (3 papers), Job Satisfaction and Organizational Behavior (3 papers) and Customer Service Quality and Loyalty (3 papers). The work is most often cited by research in Tourism, Leisure and Hospitality Management (127 citations), Organizational Behavior and Human Resource Management (411 citations), Life-span and Life-course Studies (29 citations), Gender Studies (161 citations) and Public Administration (47 citations). Gillian A. Maxwell has collaborated with scholars based in United Kingdom, Australia and Liechtenstein. Frequent co-authors include Susan M. Ogden, Adelina Broadbridge, Sandra Watson, Marilyn McDougall, Gavin Brown, N. D’Annunzio‐Green, Dale Miller, David McGillivray and Malcolm Foley. Their work appears in journals such as Employee Relations, International Journal of Contemporary Hospitality Management, Journal of Retailing and Consumer Services, Journal of Hospitality and Tourism Management and World Leisure Journal.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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