Gérson Tontini

1.5k citations
83 papers · 1.1k indexed · h-index 16
Topics
Customer Service Quality and Loyalty (32 papers)Business and Management Studies (23 papers)Quality and Supply Management (17 papers)
Partner nations
BrazilSwedenPortugal

In The Last Decade

Gérson Tontini

70 papers receiving 1.0k citations

Peers

Gérson Tontini
Comparison fields: 5 of 97
  • Organizational Behavior and Human Resource Management 335
  • Strategy and Management 330
  • Marketing 330
  • Management Information Systems 236
  • Management of Technology and Innovation 193
Replace Andreas Andronikidis with:
Andreas Andronikidis Greece
Franz Bailom Austria
Niladri Syam United States
Mark M. Davis United States
Sönke Albers Germany
Angelos Pantouvakis Greece
Richard Cuthbertson United Kingdom
Richard A. Lancioni United States
Hannu Makkonen Finland
Per Vagn Freytag Denmark
Gérson Tontini relative to Andreas Andronikidis Greece Andreas Andronikidis's profile →
Citations per field
00.5×2.7×
Andreas Andronikidis · 1×
Citations per year

Countries citing papers authored by Gérson Tontini

Since Specialization
Citations

This map shows the geographic impact of Gérson Tontini's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Gérson Tontini with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Gérson Tontini more than expected).

Fields of papers citing papers by Gérson Tontini

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Gérson Tontini. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Gérson Tontini. The network helps show where Gérson Tontini may publish in the future.

Co-authorship network of co-authors of Gérson Tontini

This figure shows the co-authorship network connecting the top 25 collaborators of Gérson Tontini. A scholar is included among the top collaborators of Gérson Tontini based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Gérson Tontini. Gérson Tontini is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 1
2 0
3 0
4 10
5 8
6 3
7 91
8 1
9 3
10
Nonlinear Antecedents of Consumer Satisfaction on E-Banking Portals
4
11 4
12
Percepções dos Conceitos de Qualidade e Gestão pela Qualidade Total: estudo de caso na universidade
2
13
ANÁLISE DE OPORTUNIDADES DE MELHORIA EM LABORATÓRIOS FOTOGRÁFICOS ATRAVÉS DA INTEGRAÇÃO DA MATRIZ DE IMPORTÂNCIA X DESEMPENHO COM O MODELO KANO DE QUALIDADE
2
14
UNIVERSIDADE REGIONAL DE BLUMENAU: AMEAÇAS E CAMINHOS
1
15
FUNÇÕES, ATIVIDADES E RESPONSABILIDADES DA ADMINISTRAÇÃO DE COMPRAS COMO PARTE DA LOGÍSTICA EMPRESARIAL: COMPARAÇÃO ENTRE EMPRESAS CATARINENSES E NORTE-AMERICANAS
0
16
ESTUDO SOBRE OS FATORES DE SUCESSO NA IMPLANTAÇÃO DE PROGRAMAS 5S EM EMPRESAS CATARINENSES
0
17
O BALANCED SCORECARD E SEU INTER-RELACIONAMENTO COM OUTROS MÉTODOS DE GESTÃO
1
18
ADMINISTRAÇÃO ESTRATÉGICA DA QUALIDADE: A CHAVE PARA A PRODUTIVIDADE E A COMPETITIVIDADE
1
19
ANÁLISE DA SATISFAÇÃO DO ALUNO PARA MELHORIA DE UM CURSO DE ADMINISTRAÇÃO
6
20 1

About Gérson Tontini

Gérson Tontini is a scholar working on Information Systems and Management, Organizational Behavior and Human Resource Management and Marketing, having authored 83 papers that have together received 1.1k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (32 papers), Business and Management Studies (23 papers) and Quality and Supply Management (17 papers). The work is most often cited by research in Marketing (330 citations), Organizational Behavior and Human Resource Management (335 citations) and Management of Technology and Innovation (193 citations). Gérson Tontini has collaborated with scholars based in Brazil, Sweden and Portugal. Frequent co-authors include Amélia Silveira, Anete Alberton, Klaus Solberg Söilen, Emerson Wagner Mainardes, João J. Ferreira, Giancarlo Gomes, Mohamed Amal, Francisco Torrens, María José Carvalho de Souza Domingues and José Roberto Frega. Their work appears in journals such as SHILAP Revista de lepidopterología, International Journal of Hospitality Management and Journal of Retailing and Consumer Services.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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