Gérson Tontini

1.5k total citations
83 papers, 1.1k citations indexed

About

Gérson Tontini is a scholar working on Organizational Behavior and Human Resource Management, Information Systems and Management and Marketing. According to data from OpenAlex, Gérson Tontini has authored 83 papers receiving a total of 1.1k indexed citations (citations by other indexed papers that have themselves been cited), including 36 papers in Organizational Behavior and Human Resource Management, 32 papers in Information Systems and Management and 24 papers in Marketing. Recurrent topics in Gérson Tontini's work include Customer Service Quality and Loyalty (32 papers), Business and Management Studies (23 papers) and Quality and Supply Management (17 papers). Gérson Tontini is often cited by papers focused on Customer Service Quality and Loyalty (32 papers), Business and Management Studies (23 papers) and Quality and Supply Management (17 papers). Gérson Tontini collaborates with scholars based in Brazil, Sweden and Portugal. Gérson Tontini's co-authors include Amélia Silveira, Anete Alberton, Klaus Solberg Söilen, Emerson Wagner Mainardes, João J. Ferreira, Giancarlo Gomes, Mohamed Amal, Francisco Torrens, María José Carvalho de Souza Domingues and José Roberto Frega and has published in prestigious journals such as SHILAP Revista de lepidopterología, International Journal of Hospitality Management and Journal of Retailing and Consumer Services.

In The Last Decade

Gérson Tontini

70 papers receiving 1.0k citations

Peers

Gérson Tontini
Niladri Syam United States
Serge Rijsdijk Netherlands
Joy M. Field United States
Angelos Pantouvakis Greece
Mark M. Davis United States
Sunil Babbar United States
Franz Bailom Austria
Jos van Iwaarden Netherlands
Anders Fundin Sweden
Fatma Pakdil United States
Niladri Syam United States
Gérson Tontini
Citations per year, relative to Gérson Tontini Gérson Tontini (= 1×) peers Niladri Syam

Countries citing papers authored by Gérson Tontini

Since Specialization
Citations

This map shows the geographic impact of Gérson Tontini's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Gérson Tontini with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Gérson Tontini more than expected).

Fields of papers citing papers by Gérson Tontini

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Gérson Tontini. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Gérson Tontini. The network helps show where Gérson Tontini may publish in the future.

Co-authorship network of co-authors of Gérson Tontini

This figure shows the co-authorship network connecting the top 25 collaborators of Gérson Tontini. A scholar is included among the top collaborators of Gérson Tontini based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Gérson Tontini. Gérson Tontini is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Gomes, Giancarlo, et al.. (2023). THE EFFECTS OF WORK-LIFE BALANCE, ORGANISATIONAL LEARNING CAPABILITY, AND TRANSFORMATIONAL LEADERSHIP ON PRODUCT INNOVATION PERFORMANCE. International Journal of Innovation Management. 27(09n10). 1 indexed citations
2.
Tontini, Gérson, et al.. (2022). Adapting and testing an instrument to assess users’satisfaction and loyalty in hotel and airbnb hosting services. Revista Brasileira de Pesquisa em Turismo. 16. 2466–2466.
3.
Tontini, Gérson, et al.. (2022). The influence of people management practices on a culture of lean manufacturing. Revista de Administração da UFSM. 15(3). 512–540.
4.
Tontini, Gérson, et al.. (2021). Relationship between subjective well-being, perceived organisational culture and individual propension to innovation. European Journal of Innovation Management. 25(5). 1447–1468. 10 indexed citations
5.
Tontini, Gérson, et al.. (2021). How to use spontaneous customer comments to identify nonlinear background of satisfaction with restaurant services. Benchmarking An International Journal. 29(2). 496–521. 8 indexed citations
6.
Tontini, Gérson, et al.. (2020). Maturidade em inovação sustentável e em responsabilidade social corporativa: implicações no desempenho empresarial. Revista de Administração da UFSM. 12(6). 1293–1308. 3 indexed citations
7.
Tontini, Gérson, et al.. (2019). Influence of maturity on corporate social responsibility and sustainable innovation in business performance. Corporate Social Responsibility and Environmental Management. 27(2). 749–759. 91 indexed citations
8.
Tontini, Gérson, et al.. (2018). Relação entre maturidade em inovação sustentável e o desempenho empresarial. Revista de Administração da UFSM. 11. 843–857. 1 indexed citations
9.
Söilen, Klaus Solberg, et al.. (2017). The perception of useful information derived from Twitter: A survey of professionals. Journal of Intelligence Studies in Business. 7(3). 50–61. 3 indexed citations
10.
Tontini, Gérson, et al.. (2017). Nonlinear Antecedents of Consumer Satisfaction on E-Banking Portals. The Journal of Internet Banking and Commerce. 2017. 1–21. 4 indexed citations
11.
Torrens, Francisco, Mohamed Amal, & Gérson Tontini. (2014). Determinantes do Desempenho Exportador de Pequenas e Médias Empresas Manufatureiras Brasileiras sob a Perspectiva da Visão Baseada em Recursos e do Modelo de Uppsala. Review of Business Management. 16(53). 511–539. 4 indexed citations
12.
Mainardes, Emerson Wagner, et al.. (2010). Percepções dos Conceitos de Qualidade e Gestão pela Qualidade Total: estudo de caso na universidade. SHILAP Revista de lepidopterología. 2 indexed citations
13.
Tontini, Gérson. (2007). ANÁLISE DE OPORTUNIDADES DE MELHORIA EM LABORATÓRIOS FOTOGRÁFICOS ATRAVÉS DA INTEGRAÇÃO DA MATRIZ DE IMPORTÂNCIA X DESEMPENHO COM O MODELO KANO DE QUALIDADE. Revista de Negócios. 9(3). 2 indexed citations
14.
Tontini, Gérson & María José Carvalho de Souza Domingues. (2007). UNIVERSIDADE REGIONAL DE BLUMENAU: AMEAÇAS E CAMINHOS. Revista de Negócios. 1(2). 1 indexed citations
15.
Silveira, Amélia, et al.. (2007). FUNÇÕES, ATIVIDADES E RESPONSABILIDADES DA ADMINISTRAÇÃO DE COMPRAS COMO PARTE DA LOGÍSTICA EMPRESARIAL: COMPARAÇÃO ENTRE EMPRESAS CATARINENSES E NORTE-AMERICANAS. Revista de Negócios. 10(3).
16.
Tontini, Gérson, et al.. (2007). ESTUDO SOBRE OS FATORES DE SUCESSO NA IMPLANTAÇÃO DE PROGRAMAS 5S EM EMPRESAS CATARINENSES. Revista de Negócios. 7(2).
17.
Tontini, Gérson, et al.. (2007). O BALANCED SCORECARD E SEU INTER-RELACIONAMENTO COM OUTROS MÉTODOS DE GESTÃO. Revista de Negócios. 6(1). 1 indexed citations
18.
Tontini, Gérson. (2007). ADMINISTRAÇÃO ESTRATÉGICA DA QUALIDADE: A CHAVE PARA A PRODUTIVIDADE E A COMPETITIVIDADE. Revista de Negócios. 1(3). 1 indexed citations
19.
Tontini, Gérson, et al.. (2006). ANÁLISE DA SATISFAÇÃO DO ALUNO PARA MELHORIA DE UM CURSO DE ADMINISTRAÇÃO. SHILAP Revista de lepidopterología. 6 indexed citations
20.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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