Elmar Sauerwein

2.0k total citations
11 papers, 1.3k citations indexed

About

Elmar Sauerwein is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management and Management of Technology and Innovation. According to data from OpenAlex, Elmar Sauerwein has authored 11 papers receiving a total of 1.3k indexed citations (citations by other indexed papers that have themselves been cited), including 4 papers in Organizational Behavior and Human Resource Management, 3 papers in Strategy and Management and 3 papers in Management of Technology and Innovation. Recurrent topics in Elmar Sauerwein's work include Customer Service Quality and Loyalty (4 papers), Quality Function Deployment in Product Design (3 papers) and Corporate Governance and Management (2 papers). Elmar Sauerwein is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Quality Function Deployment in Product Design (3 papers) and Corporate Governance and Management (2 papers). Elmar Sauerwein collaborates with scholars based in Austria, Germany and United States. Elmar Sauerwein's co-authors include Kurt Matzler, Franz Bailom, Hans H. Hinterhuber, Kenneth A. Heischmidt and Harald Pechlaner and has published in prestigious journals such as International Journal of Contemporary Hospitality Management, Journal of Neural Transmission and International Journal of Service Industry Management.

In The Last Decade

Elmar Sauerwein

10 papers receiving 1.2k citations

Peers

Elmar Sauerwein

OBHRM

MARKE

SPS

ISM

MTI

Franz Bailom Austria

Andreas Andronikidis Greece

María Pilar Martínez‐Ruiz Spain

Darko Prebežac Croatia

Mark M. Davis United States

Lawrence F. Cunningham United States

George Baltas Greece

Gérson Tontini Brazil

Ben Shaw‐Ching Liu United States

Wendell R. Smith United States

Franz Bailom Austria

Elmar Sauerwein

684 ×1.0

OBHRM

504 ×1.1

MARKE

348 ×0.9

SPS

186 ×1.0

ISM

219 ×1.2

MTI

Citations per year, relative to Elmar Sauerwein Elmar Sauerwein (= 1×) peers Franz Bailom

Countries citing papers authored by Elmar Sauerwein

Since Specialization

Citations

This map shows the geographic impact of Elmar Sauerwein's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Elmar Sauerwein with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Elmar Sauerwein more than expected).

Fields of papers citing papers by Elmar Sauerwein

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Elmar Sauerwein. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Elmar Sauerwein. The network helps show where Elmar Sauerwein may publish in the future.

Co-authorship network of co-authors of Elmar Sauerwein

This figure shows the co-authorship network connecting the top 25 collaborators of Elmar Sauerwein. A scholar is included among the top collaborators of Elmar Sauerwein based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Elmar Sauerwein. Elmar Sauerwein is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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11 of 11 papers shown

1.

Matzler, Kurt, Elmar Sauerwein, & Kenneth A. Heischmidt. (2003). Importance-performance analysis revisited: the role of the factor structure of customer satisfaction. Service Industries Journal. 23(2). 112–129. 324 indexed citations

2.

Pechlaner, Harald & Elmar Sauerwein. (2002). Strategy implementation in the Alpine tourism industry. International Journal of Contemporary Hospitality Management. 14(4). 157–168. 41 indexed citations

3.

Matzler, Kurt & Elmar Sauerwein. (2002). The factor structure of customer satisfaction. International Journal of Service Industry Management. 13(4). 314–332. 325 indexed citations

4.

Sauerwein, Elmar & Harald Pechlaner. (2002). Managing a Heritage Site for Visitor Satisfaction. 1 indexed citations

5.

Sauerwein, Elmar. (2000). Das Kano-Modell der Kundenzufriedenheit. Deutscher Universitätsverlag eBooks. 3 indexed citations

6.

Matzler, Kurt, et al.. (1998). Perspektiven im Strategischen Management. View. 1 indexed citations

7.

Hinterhuber, Hans H., Kurt Matzler, Franz Bailom, & Elmar Sauerwein. (1997). Un modello semiqualitativo per la valutazione della soddisfazione del cliente. Micro & macro marketing. 127–144. 7 indexed citations

8.

Matzler, Kurt, Hans H. Hinterhuber, Franz Bailom, & Elmar Sauerwein. (1996). How to delight your customers. Journal of Product & Brand Management. 5(2). 6–18. 430 indexed citations

9.

Sauerwein, Elmar, Franz Bailom, Kurt Matzler, & Hans H. Hinterhuber. (1996). THE KANO MODEL: HOW TO DELIGHT YOUR CUSTOMERS. 193 indexed citations

10.

Bailom, Franz, Hans H. Hinterhuber, Kurt Matzler, & Elmar Sauerwein. (1996). Das Kano-Modell der Kundenzufriedenheit. Marketing ZFP. 18(2). 117–126. 19 indexed citations

11.

Sauerwein, Elmar. (1955). Untersuchungen �ber das Verhalten des Blutglykogens bei vegetativen Reaktionen ? ausgel�st durch Vestibularisreizung. Journal of Neural Transmission. 10(4). 459–469. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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