Dwayne Ball

1.2k total citations
11 papers, 864 citations indexed

About

Dwayne Ball is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Dwayne Ball has authored 11 papers receiving a total of 864 indexed citations (citations by other indexed papers that have themselves been cited), including 5 papers in Marketing, 4 papers in Organizational Behavior and Human Resource Management and 3 papers in Sociology and Political Science. Recurrent topics in Dwayne Ball's work include Customer Service Quality and Loyalty (4 papers), Psychology of Social Influence (2 papers) and Consumer Retail Behavior Studies (2 papers). Dwayne Ball is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Psychology of Social Influence (2 papers) and Consumer Retail Behavior Studies (2 papers). Dwayne Ball collaborates with scholars based in United States, Latvia and Portugal. Dwayne Ball's co-authors include Pedro S. Coelho, Alejandro Plastina, Eric J. Arnould, Goutam Chakraborty, Gary J. Gaeth, Sunkyu Jun, Marc J. Schniederjans, Kathryn M. Zuckweiler and Roderick J. Brodie and has published in prestigious journals such as Journal of Marketing Research, Journal of Business Research and European Journal of Marketing.

In The Last Decade

Dwayne Ball

10 papers receiving 748 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Dwayne Ball United States	6	508	481	309	203	201	11	864
Gloria Berenguer Contrí Spain	18	658 1.3×	624 1.3×	414 1.3×	194 1.0×	143 0.7×	79	1.2k
Norjaya Mohd Yasin Malaysia	15	331 0.7×	607 1.3×	459 1.5×	217 1.1×	160 0.8×	22	942
Danny Pimentel Claro Brazil	15	354 0.7×	264 0.5×	154 0.5×	90 0.4×	477 2.4×	46	944
Alejandro Mollá Descals Spain	19	476 0.9×	780 1.6×	348 1.1×	166 0.8×	231 1.1×	85	1.2k
Beatriz Palacios‐Florencio Spain	11	305 0.6×	511 1.1×	457 1.5×	100 0.5×	231 1.1×	29	926
Pramod Iyer United States	16	273 0.5×	482 1.0×	398 1.3×	176 0.9×	195 1.0×	32	845
Timo Rintamäki Finland	12	415 0.8×	635 1.3×	330 1.1×	177 0.9×	125 0.6×	17	933
Mohammed Naved Khan India	18	196 0.4×	797 1.7×	397 1.3×	226 1.1×	147 0.7×	45	1.1k
Greg Elliott Australia	13	478 0.9×	620 1.3×	348 1.1×	156 0.8×	119 0.6×	34	985
Annie H. Liu United States	13	543 1.1×	394 0.8×	229 0.7×	129 0.6×	311 1.5×	20	970

Countries citing papers authored by Dwayne Ball

Since Specialization

Citations

This map shows the geographic impact of Dwayne Ball's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Dwayne Ball with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Dwayne Ball more than expected).

Fields of papers citing papers by Dwayne Ball

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Dwayne Ball. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Dwayne Ball. The network helps show where Dwayne Ball may publish in the future.

Co-authorship network of co-authors of Dwayne Ball

This figure shows the co-authorship network connecting the top 25 collaborators of Dwayne Ball. A scholar is included among the top collaborators of Dwayne Ball based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Dwayne Ball. Dwayne Ball is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

11 of 11 papers shown

Arnould, Eric J., Alejandro Plastina, & Dwayne Ball. (2009). Does Fair Trade Deliver on Its Core Value Proposition? Effects on Income, Educational Attainment, and Health in Three Countries. Journal of Public Policy & Marketing. 28(2). 186–201. 142 indexed citations

Ball, Dwayne, et al.. (2008). Causes and consequences of grudge‐holding in service relationships. Journal of Services Marketing. 22(1). 37–47. 20 indexed citations

Ball, Dwayne, et al.. (2006). Service personalization and loyalty. Journal of Services Marketing. 20(6). 391–403. 249 indexed citations

Ball, Dwayne, et al.. (2005). Transference: the Effect of Relationship History on Consumers' Relationships with Other Firms. ACR North American Advances. 10 indexed citations

Ball, Dwayne, et al.. (2004). The role of communication and trust in explaining customer loyalty. European Journal of Marketing. 38(9/10). 1272–1293. 403 indexed citations

Zuckweiler, Kathryn M., Marc J. Schniederjans, & Dwayne Ball. (2004). Methodologies to Determine Class Sizes for Fair Faculty Work Load in Web Courses. International Journal of Distance Education Technologies. 2(2). 46–59. 5 indexed citations

Ball, Dwayne. (2003). Book Review: Statistical Analysis with Missing Data. Journal of Marketing Research. 40(3). 374–374. 2 indexed citations

Chakraborty, Goutam, Dwayne Ball, Gary J. Gaeth, & Sunkyu Jun. (2002). The ability of ratings and choice conjoint to predict market shares: a Monte Carlo simulation. Journal of Business Research. 55(3). 237–249. 29 indexed citations

Ball, Dwayne. (1995). Safety and liability.. 3(3). 4–15. 1 indexed citations

10.

Ball, Dwayne, et al.. (1995). Using Optical Mark Read Surveys: An Analysis of the Response Rate and Quality. Market Research Society Journal. 37(3). 1–10. 1 indexed citations

11.

Ball, Dwayne, et al.. (1992). Segmentation and market structure when both consumer and situational characteristics are explanatory. Psychology and Marketing. 9(5). 395–408. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact