Deborah L. Kellogg

1.4k total citations
13 papers, 941 citations indexed

About

Deborah L. Kellogg is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Management Information Systems. According to data from OpenAlex, Deborah L. Kellogg has authored 13 papers receiving a total of 941 indexed citations (citations by other indexed papers that have themselves been cited), including 9 papers in Organizational Behavior and Human Resource Management, 5 papers in Marketing and 3 papers in Management Information Systems. Recurrent topics in Deborah L. Kellogg's work include Customer Service Quality and Loyalty (9 papers), Service and Product Innovation (4 papers) and Technology Adoption and User Behaviour (2 papers). Deborah L. Kellogg is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Service and Product Innovation (4 papers) and Technology Adoption and User Behaviour (2 papers). Deborah L. Kellogg collaborates with scholars based in United States. Deborah L. Kellogg's co-authors include Winter Nie, William E. Youngdahl, Richard B. Chase, David E. Bowen, Steven Walczak, Marlene A. Smith, Dawn G. Gregg, James H. Gerlach and Lawrence F. Cunningham and has published in prestigious journals such as Management Science, Journal of Operations Management and Production and Operations Management.

In The Last Decade

Deborah L. Kellogg

13 papers receiving 843 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Deborah L. Kellogg United States	9	515	433	232	186	169	13	941
Janis L. Miller United States	10	505 1.0×	249 0.6×	260 1.1×	210 1.1×	226 1.3×	19	935
Rushami Zien Yusoff Malaysia	15	207 0.4×	165 0.4×	186 0.8×	206 1.1×	321 1.9×	90	882
David Paper United States	14	171 0.3×	146 0.3×	252 1.1×	169 0.9×	164 1.0×	59	812
Winter Nie United States	11	329 0.6×	272 0.6×	450 1.9×	97 0.5×	388 2.3×	20	904
Jay Rao United States	9	284 0.6×	382 0.9×	112 0.5×	102 0.5×	131 0.8×	14	674
Leonieke G. Zomerdijk United Kingdom	5	422 0.8×	648 1.5×	101 0.4×	235 1.3×	126 0.7×	6	950
Bob Dorf United States	4	280 0.5×	269 0.6×	97 0.4×	177 1.0×	314 1.9×	6	940
Jason E. Lueg United States	12	412 0.8×	668 1.5×	143 0.6×	457 2.5×	253 1.5×	21	1.2k
William H. Davidow United States	8	198 0.4×	152 0.4×	158 0.7×	101 0.5×	249 1.5×	13	760
Md Afnan Hossain Bangladesh	17	149 0.3×	365 0.8×	239 1.0×	294 1.6×	220 1.3×	30	886

Countries citing papers authored by Deborah L. Kellogg

Since Specialization

Citations

This map shows the geographic impact of Deborah L. Kellogg's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Deborah L. Kellogg with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Deborah L. Kellogg more than expected).

Fields of papers citing papers by Deborah L. Kellogg

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Deborah L. Kellogg. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Deborah L. Kellogg. The network helps show where Deborah L. Kellogg may publish in the future.

Co-authorship network of co-authors of Deborah L. Kellogg

This figure shows the co-authorship network connecting the top 25 collaborators of Deborah L. Kellogg. A scholar is included among the top collaborators of Deborah L. Kellogg based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Deborah L. Kellogg. Deborah L. Kellogg is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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13 of 13 papers shown

Walczak, Steven & Deborah L. Kellogg. (2015). A Heuristic Text Analytic Approach for Classifying Research Articles. Intelligent Information Management. 7(1). 7–21. 4 indexed citations

Smith, Marlene A. & Deborah L. Kellogg. (2015). Required Collaborative Work in Online Courses: A Predictive Modeling Approach. Decision Sciences Journal of Innovative Education. 13(4). 563–581. 3 indexed citations

Walczak, Steven, Deborah L. Kellogg, & Dawn G. Gregg. (2010). A Mashup Application to Support Complex Decision Making for Retail Consumers. International Journal of Information Systems in the Service Sector. 2(4). 39–56. 6 indexed citations

Kellogg, Deborah L. & Marlene A. Smith. (2009). Student‐to‐Student Interaction Revisited: A Case Study of Working Adult Business Students in Online Courses*. Decision Sciences Journal of Innovative Education. 7(2). 433–456. 52 indexed citations

Cunningham, Lawrence F., et al.. (2009). Perceived Risk for Multiple Services in the Consumer Buying Cycle. International Journal of Information Systems in the Service Sector. 1(4). 33–49. 1 indexed citations

Kellogg, Deborah L. & Steven Walczak. (2007). Nurse Scheduling: From Academia to Implementation or Not?. INFORMS Journal on Applied Analytics. 37(4). 355–369. 71 indexed citations

Youngdahl, William E., Deborah L. Kellogg, Winter Nie, & David E. Bowen. (2002). Revisiting customer participation in service encounters: does culture matter?. Journal of Operations Management. 21(1). 109–120. 62 indexed citations

Kellogg, Deborah L.. (2000). A customer contact measurement model: an extension. International Journal of Service Industry Management. 11(1). 26–45. 13 indexed citations

Nie, Winter & Deborah L. Kellogg. (1999). HOW PROFESSORS OF OPERATIONS MANAGEMENT VIEW SERVICE OPERATIONS?. Production and Operations Management. 8(3). 339–355. 103 indexed citations

10.

Kellogg, Deborah L., William E. Youngdahl, & David E. Bowen. (1997). On the relationship between customer participation and satisfaction: two frameworks. International Journal of Service Industry Management. 8(3). 206–219. 170 indexed citations

11.

Youngdahl, William E. & Deborah L. Kellogg. (1997). The relationship between service customers' quality assurance behaviors, satisfaction, and effort: A cost of quality perspective. Journal of Operations Management. 15(1). 19–32. 87 indexed citations

12.

Kellogg, Deborah L. & Richard B. Chase. (1995). Constructing an Empirically Derived Measure for Customer Contact. Management Science. 41(11). 1734–1749. 191 indexed citations

13.

Kellogg, Deborah L. & Winter Nie. (1995). A framework for strategic service management. Journal of Operations Management. 13(4). 323–337. 178 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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