Beverley G. Hope

480 citations
21 papers · 271 indexed · h-index 8
Topics
Technology Adoption and User Behaviour (8 papers)Customer Service Quality and Loyalty (8 papers)Digital Marketing and Social Media (4 papers)

In The Last Decade

Beverley G. Hope

19 papers receiving 242 citations

Peers

Beverley G. Hope
Comparison fields: 5 of 61
  • Information Systems 122
  • Sociology and Political Science 67
  • Information Systems and Management 58
  • Marketing 45
  • Organizational Behavior and Human Resource Management 43
Replace Bill Davey with:
Bill Davey Australia
Harold W. Webb United States
John R. Drake United States
Steven M. Zeltmann United States
Elaine Seeman United States
Mohd Zaidi Abd Rozan Malaysia
Ranjan B. Kini United States
Scott L. Schneberger United States
Karen Patten United States
Gaurav Sabnis United States
Beverley G. Hope relative to Bill Davey Australia Bill Davey's profile →
Citations per field
00.5×1.5×
Bill Davey · 1×
Citations per year

Countries citing papers authored by Beverley G. Hope

Since Specialization
Citations

This map shows the geographic impact of Beverley G. Hope's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Beverley G. Hope with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Beverley G. Hope more than expected).

Fields of papers citing papers by Beverley G. Hope

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Beverley G. Hope. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Beverley G. Hope. The network helps show where Beverley G. Hope may publish in the future.

Co-authorship network of co-authors of Beverley G. Hope

This figure shows the co-authorship network connecting the top 25 collaborators of Beverley G. Hope. A scholar is included among the top collaborators of Beverley G. Hope based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Beverley G. Hope. Beverley G. Hope is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 115
2
Old Theory and New Service Quality: An Exploratory Study of the Nature and Nomological Net of Online Service Quality and Continuing Use using Information Systems Theory
2
3
Perceived Online Service Quality: Latent Dimensions and Ontological Implications
0
4 18
5 4
6 2
7 3
8 11
9
Online newspapers: the impact of culture, sex, and age on the perceived importance of specified quality factors
7
10
The importance of service branding in multi channel e commerce success: Towards a research framework
3
11
Theory and Practice in Multi Channel E Commerce Strategies: A case study of an apparel and home-ware retailer
2
12
The Impact of Purpose for Web Use on User Preferences for Web Design Features
7
13 0
14
International students from non-English Speaking Backgrounds in the tertiary computing classroom: Some teaching strategies
3
15 4
16 8
17 52
18
Panel: Educating Future IS Researchers
1
19 1
20
An Expert Support System for Service Quality Improvement
1

About Beverley G. Hope

Beverley G. Hope is a scholar working on Information Systems and Management, Organizational Behavior and Human Resource Management and Management Information Systems, having authored 21 papers that have together received 271 indexed citations. Recurring topics across this work include Technology Adoption and User Behaviour (8 papers), Customer Service Quality and Loyalty (8 papers) and Digital Marketing and Social Media (4 papers). The work is most often cited by research in Information Systems and Management (58 citations), Computer Science Applications (36 citations) and Information Systems (122 citations). Beverley G. Hope has collaborated with scholars based in New Zealand, United States and United Arab Emirates. Frequent co-authors include Sid L. Huff, Diane E. Strode, Sebastian Link, Mary Tate, Brent Coker, Nicholas J. Ashill, Jöerg Evermann, Stuart J. Barnes, Rosemary H. Wild and Barbara Chamberlain. Their work appears in journals such as SHILAP Revista de lepidopterología, European Journal of Marketing and Journal of the Association for Information Systems.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Rankless by CCL
2026