Bert Hentschel

512 total citations
3 papers, 35 citations indexed

About

Bert Hentschel is a scholar working on Strategy and Management, Management of Technology and Innovation and Marketing. According to data from OpenAlex, Bert Hentschel has authored 3 papers receiving a total of 35 indexed citations (citations by other indexed papers that have themselves been cited), including 2 papers in Strategy and Management, 2 papers in Management of Technology and Innovation and 1 paper in Marketing. Recurrent topics in Bert Hentschel's work include Corporate Governance and Management (2 papers), Digital Innovation in Industries (2 papers) and Customer Service Quality and Loyalty (1 paper). Bert Hentschel is often cited by papers focused on Corporate Governance and Management (2 papers), Digital Innovation in Industries (2 papers) and Customer Service Quality and Loyalty (1 paper). Bert Hentschel collaborates with scholars based in . Bert Hentschel's co-authors include and has published in prestigious journals such as Marketing ZFP and Deutscher Universitätsverlag eBooks.

In The Last Decade

Bert Hentschel

3 papers receiving 27 citations

Peers

Bert Hentschel
A. B. Blankenship United States
Retno Wulandari Indonesia
pri priyono Indonesia
Steve Peters United States
Bert Hentschel
Citations per year, relative to Bert Hentschel Bert Hentschel (= 1×) peers Heiko Schäfer

Countries citing papers authored by Bert Hentschel

Since Specialization
Citations

This map shows the geographic impact of Bert Hentschel's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Bert Hentschel with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Bert Hentschel more than expected).

Fields of papers citing papers by Bert Hentschel

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Bert Hentschel. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Bert Hentschel. The network helps show where Bert Hentschel may publish in the future.

No nodes

All Works

3 of 3 papers shown
1.
Hentschel, Bert. (1992). Dienstleistungsqualität aus Kundensicht : vom merkmals- zum ereignisorientierten Ansatz. Deutscher Universitätsverlag eBooks. 11 indexed citations
2.
Hentschel, Bert. (1992). Dienstleistungsqualität aus Kundensicht. Deutscher Universitätsverlag eBooks. 15 indexed citations
3.
Hentschel, Bert. (1990). Die Messung wahrgenommener Dienstleistungsqualität mit SERVQUAL. Eine kritische Auseinandersetzung. Marketing ZFP. 12(4). 230–240. 9 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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