Ben Sheehan
Impact in
-
- Technology Adoption and User Behaviour
- Marketing top 10%
- Consumer Retail Behavior Studies
Papers in
-
- Social Robot Interaction and HRI 2
-
- Digital Marketing and Social Media 2
- Co-authors
- Hyun Seung Jin (4 shared papers)Udo Gottlieb (1 shared paper)Jaebeom Suh (2 shared papers)Bruce Prideaux (1 shared paper)Gayle Kerr (1 shared paper)Brett Martin (1 shared paper)
- Journals
- International Journal of Advertising (1 paper)Journal of Business Research (1 paper)Journal Of Vacation Marketing (1 paper)Journal of Advertising (1 paper)Communication Research (1 paper)
- Partner nations
- AustraliaUnited KingdomUnited States
In The Last Decade
Ben Sheehan
5 papers receiving 423 citations
Hit Papers
Peers
Comparison fields: 5 of 44
- Information Systems and Management 103
- Marketing 100
- Artificial Intelligence 322
- Health Informatics 7
- Sociology and Political Science 223
Countries citing papers authored by Ben Sheehan
This map shows the geographic impact of Ben Sheehan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ben Sheehan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ben Sheehan more than expected).
Fields of papers citing papers by Ben Sheehan
This network shows the impact of papers produced by Ben Sheehan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ben Sheehan. The network helps show where Ben Sheehan may publish in the future.
Co-authors
The 6 scholars most cited alongside Ben Sheehan, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | Customer service chatbots: Anthropomorphism and adoption Hit paper breakdown → | 2020 | 396 |
| 2 | 2021 | 20 | |
| 3 | 2021 | 16 | |
| 4 | 2024 | 5 | |
| 5 | 2022 | 4 |
About Ben Sheehan
Ben Sheehan is a scholar working on Social Psychology, Sociology and Political Science, Marketing, Artificial Intelligence and Health, having authored 5 papers that have together received 441 indexed citations. Recurring topics across this work include Digital Marketing and Social Media (2 papers), AI in Service Interactions (2 papers), Consumer Behavior in Brand Consumption and Identification (2 papers), Social Robot Interaction and HRI (2 papers), Behavioral Health and Interventions (1 paper), Creativity in Education and Neuroscience (1 paper), Customer Service Quality and Loyalty (1 paper) and Religion, Spirituality, and Psychology (1 paper). The work is most often cited by research in Information Systems and Management (103 citations), Marketing (100 citations), Artificial Intelligence (322 citations), Health Informatics (7 citations) and Sociology and Political Science (223 citations). Ben Sheehan has collaborated with scholars based in Australia, United Kingdom and United States. Frequent co-authors include Hyun Seung Jin, Udo Gottlieb, Jaebeom Suh, Bruce Prideaux, Gayle Kerr and Brett Martin. Their work appears in journals such as International Journal of Advertising, Journal of Business Research, Journal Of Vacation Marketing, Journal of Advertising and Communication Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.