Xinyu Xing

634 citations
7 papers · 419 indexed · 1 hit paper · h-index 6
Topics
AI in Service Interactions (6 papers)Digital Marketing and Social Media (3 papers)Death Anxiety and Social Exclusion (2 papers)

In The Last Decade

Xinyu Xing

6 papers receiving 401 citations

Hit Papers

Will artificial intelligence replace human customer servi...2022202620232024202250100150200

Peers

Xinyu Xing
Comparison fields: 5 of 48
  • Artificial Intelligence 294
  • Sociology and Political Science 163
  • Information Systems and Management 101
  • Social Psychology 99
  • Marketing 91
Replace Ben Sheehan with:
Ben Sheehan Australia
Sara Moussawi United States
Zhang Xiao-ping China
Ying Bao China
Anouk Bergner Switzerland
Yuanyuan Cui United States
Moritz Jörling Germany
Darius‐Aurel Frank Denmark
M. Vimalkumar India
Xinyu Xing relative to Ben Sheehan Australia Ben Sheehan's profile →
Citations per field
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Ben Sheehan · 1×
Citations per year

Countries citing papers authored by Xinyu Xing

Since Specialization
Citations

This map shows the geographic impact of Xinyu Xing's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Xinyu Xing with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Xinyu Xing more than expected).

Fields of papers citing papers by Xinyu Xing

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Xinyu Xing. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Xinyu Xing. The network helps show where Xinyu Xing may publish in the future.

Co-authorship network of co-authors of Xinyu Xing

This figure shows the co-authorship network connecting the top 25 collaborators of Xinyu Xing. A scholar is included among the top collaborators of Xinyu Xing based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Xinyu Xing. Xinyu Xing is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

7 of 7 papers shown
#WorkIndexed citations
1 0
2 66
3 13
4 18
5 50
6 63
7
Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intentionbreakdown →
209

About Xinyu Xing

Xinyu Xing is a scholar working on Organizational Behavior and Human Resource Management, Artificial Intelligence and Social Psychology, having authored 7 papers that have together received 419 indexed citations. Recurring topics across this work include AI in Service Interactions (6 papers), Digital Marketing and Social Media (3 papers) and Death Anxiety and Social Exclusion (2 papers). The work is most often cited by research in Information Systems and Management (101 citations), Marketing (91 citations) and Artificial Intelligence (294 citations). Xinyu Xing has collaborated with scholars based in China, South Korea and South Africa. Frequent co-authors include Meng­meng Song, Jian Mou, Yucong Duan, Jason Cohen, Yucong Duan, Yaxin Zhu and Wenjing Jiang. Their work appears in journals such as Journal of Retailing and Consumer Services, Industrial Management & Data Systems and Technology in Society.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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