Basel Khashab

613 total citations · 1 hit paper
11 papers, 393 citations indexed

About

Basel Khashab is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Information Systems and Management. According to data from OpenAlex, Basel Khashab has authored 11 papers receiving a total of 393 indexed citations (citations by other indexed papers that have themselves been cited), including 5 papers in Organizational Behavior and Human Resource Management, 4 papers in Marketing and 4 papers in Information Systems and Management. Recurrent topics in Basel Khashab's work include Customer Service Quality and Loyalty (5 papers), Technology Adoption and User Behaviour (4 papers) and Organizational and Employee Performance (3 papers). Basel Khashab is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Technology Adoption and User Behaviour (4 papers) and Organizational and Employee Performance (3 papers). Basel Khashab collaborates with scholars based in United Kingdom, Oman and Malaysia. Basel Khashab's co-authors include Mansour Naser Alraja, Rabia Imran, Mahmood Shah, Rami Ayoubi, Stephen R. Gulliver, Faris Alshubiri, Carolyn Strong, Vaughan Michell and Anas Ratib Alsoud and has published in prestigious journals such as IEEE Access, IEEE Transactions on Engineering Management and Information Systems Frontiers.

In The Last Decade

Basel Khashab

9 papers receiving 368 citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Technological Innovation, Sustainable Green Practices and SMEs Sustainable Performance in Times of Crisis (COVID-19 pandemic)

2022 138 citations Mansour Naser Alraja, Rabia Imran et al. Information Systems Frontiers profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Basel Khashab United Kingdom	7	134	127	79	79	71	11	393
Sunny Marche Canada	8	136 1.0×	79 0.6×	89 1.1×	34 0.4×	69 1.0×	11	464
Mohammed Emad Al-Shaikh Saudi Arabia	8	115 0.9×	86 0.7×	45 0.6×	57 0.7×	35 0.5×	12	330
Nishant Kumar India	12	128 1.0×	131 1.0×	67 0.8×	46 0.6×	37 0.5×	56	460
Tatiana Khvatova Russia	12	80 0.6×	104 0.8×	102 1.3×	33 0.4×	116 1.6×	34	424
Zhilin Qiao China	8	108 0.8×	75 0.6×	115 1.5×	154 1.9×	126 1.8×	17	509
Utkarsh Goel India	9	57 0.4×	60 0.5×	104 1.3×	78 1.0×	122 1.7×	29	415
Soon-Yong Choi United States	4	187 1.4×	145 1.1×	93 1.2×	50 0.6×	95 1.3×	4	412
Jonna Järveläinen Finland	8	156 1.2×	70 0.6×	112 1.4×	38 0.5×	83 1.2×	20	353
Marc K. Peter Switzerland	9	120 0.9×	60 0.5×	92 1.2×	66 0.8×	36 0.5×	26	416
Harsh Vardhan Samalia India	10	67 0.5×	66 0.5×	104 1.3×	39 0.5×	162 2.3×	22	376

Countries citing papers authored by Basel Khashab

Since Specialization

Citations

This map shows the geographic impact of Basel Khashab's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Basel Khashab with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Basel Khashab more than expected).

Fields of papers citing papers by Basel Khashab

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Basel Khashab. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Basel Khashab. The network helps show where Basel Khashab may publish in the future.

Co-authorship network of co-authors of Basel Khashab

This figure shows the co-authorship network connecting the top 25 collaborators of Basel Khashab. A scholar is included among the top collaborators of Basel Khashab based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Basel Khashab. Basel Khashab is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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11 of 11 papers shown

Alraja, Mansour Naser, Faris Alshubiri, Basel Khashab, & Mahmood Shah. (2023). The financial access, ICT trade balance and dark and bright sides of digitalization nexus in OECD countries. Eurasian economic review :. 13(2). 177–209. 19 indexed citations

Khashab, Basel, Mansour Naser Alraja, Rami Ayoubi, & Mahmood Shah. (2023). Technological-personal factors of university students’ behavioral intention to continue using online services after the pandemic. Cogent Psychology. 10(1). 1 indexed citations

Alraja, Mansour Naser, Rabia Imran, Basel Khashab, & Mahmood Shah. (2022). Technological Innovation, Sustainable Green Practices and SMEs Sustainable Performance in Times of Crisis (COVID-19 pandemic). Information Systems Frontiers. 24(4). 1081–1105. 138 indexed citations breakdown →

Khashab, Basel, Stephen R. Gulliver, Rami Ayoubi, & Carolyn Strong. (2022). Analysing enterprise resources for developing CRM framework in higher education institutions. Journal of Enterprise Information Management. 35(6). 1639–1657. 5 indexed citations

Imran, Rabia, Mansour Naser Alraja, & Basel Khashab. (2021). Sustainable Performance and Green Innovation: Green Human Resources Management and Big Data as Antecedents. IEEE Transactions on Engineering Management. 70(12). 4191–4206. 80 indexed citations

Alraja, Mansour Naser, et al.. (2020). Does Facebook Commerce Enhance SMEs Performance? A Structural Equation Analysis of Omani SMEs. SAGE Open. 10(1). 41 indexed citations

Khashab, Basel, Stephen R. Gulliver, & Rami Ayoubi. (2020). Scoping and aligning CRM strategy in higher education institutions: practical steps. Journal of Strategic Marketing. 30(7). 627–651. 11 indexed citations

Alraja, Mansour Naser, et al.. (2019). The Effect of Security, Privacy, Familiarity, and Trust on Users’ Attitudes Toward the Use of the IoT-Based Healthcare: The Mediation Role of Risk Perception. IEEE Access. 7. 111341–111354. 81 indexed citations

Khashab, Basel, Stephen R. Gulliver, & Rami Ayoubi. (2018). A framework for customer relationship management strategy orientation support in higher education institutions. Journal of Strategic Marketing. 28(3). 246–265. 16 indexed citations

10.

Khashab, Basel, et al.. (2014). Scoping customer relationship management strategy in HEI -Understanding steps towards alignment of customer and management needs. Pure (Coventry University). 267–274. 1 indexed citations

11.

Khashab, Basel, Stephen R. Gulliver, & Vaughan Michell. (2013). Towards developing a customer relationship management (CRM)strategy for supporting pre-implementation activities in business. CentAUR (University of Reading).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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