Anshu Suri

478 total citations · 1 hit paper
10 papers, 372 citations indexed

About

Anshu Suri is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Anshu Suri has authored 10 papers receiving a total of 372 indexed citations (citations by other indexed papers that have themselves been cited), including 6 papers in Sociology and Political Science, 5 papers in Marketing and 5 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Anshu Suri's work include Customer Service Quality and Loyalty (5 papers), Digital Marketing and Social Media (4 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Anshu Suri is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Digital Marketing and Social Media (4 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Anshu Suri collaborates with scholars based in Canada, Ireland and United States. Anshu Suri's co-authors include Yany Grégoire, Mansur Khamitov, Sylvain Sénécal, Nguyen Nguyen and Matthew Philp and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Psychology and Marketing.

In The Last Decade

Anshu Suri

10 papers receiving 348 citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

A systematic review of brand transgression, service failure recovery and product-harm crisis: integration and guiding insights

2019 279 citations Mansur Khamitov, Yany Grégoire et al. Journal of the Academy of Marketing Science profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Anshu Suri Canada	6	212	196	151	70	61	10	372
Stephanie M. Mangus United States	8	195 0.9×	195 1.0×	187 1.2×	40 0.6×	55 0.9×	21	374
Maggie Wenjing Liu China	9	182 0.9×	119 0.6×	106 0.7×	83 1.2×	28 0.5×	21	360
Lingjing Zhan Hong Kong	4	353 1.7×	319 1.6×	110 0.7×	58 0.8×	90 1.5×	5	503
Ali Besharat United States	10	255 1.2×	217 1.1×	92 0.6×	51 0.7×	51 0.8×	24	420
Mauricio Palmeira United States	12	221 1.0×	144 0.7×	80 0.5×	62 0.9×	25 0.4×	30	413
Kimmy Wa Chan Hong Kong	7	150 0.7×	199 1.0×	125 0.8×	66 0.9×	47 0.8×	10	359
Soyeon Kwon South Korea	9	180 0.8×	152 0.8×	87 0.6×	35 0.5×	46 0.8×	17	329
Tung Moi Chiew Malaysia	12	207 1.0×	174 0.9×	85 0.6×	118 1.7×	37 0.6×	18	392
Teidorlang Lyngdoh India	9	114 0.5×	118 0.6×	137 0.9×	67 1.0×	65 1.1×	16	320
Johannes Boegershausen Netherlands	7	115 0.5×	167 0.9×	86 0.6×	81 1.2×	46 0.8×	11	360

Countries citing papers authored by Anshu Suri

Since Specialization

Citations

This map shows the geographic impact of Anshu Suri's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Anshu Suri with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Anshu Suri more than expected).

Fields of papers citing papers by Anshu Suri

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Anshu Suri. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Anshu Suri. The network helps show where Anshu Suri may publish in the future.

Co-authorship network of co-authors of Anshu Suri

This figure shows the co-authorship network connecting the top 25 collaborators of Anshu Suri. A scholar is included among the top collaborators of Anshu Suri based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Anshu Suri. Anshu Suri is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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10 of 10 papers shown

1.

Suri, Anshu, et al.. (2024). Brand warmth elicits feedback, not complaints. Journal of the Academy of Marketing Science. 52(4). 1107–1129. 4 indexed citations

2.

Suri, Anshu, et al.. (2024). This is not mine anymore: The dark side of collaborative consumption. International Journal of Research in Marketing. 41(4). 616–631. 1 indexed citations

3.

Philp, Matthew, et al.. (2023). The greenguard effect: When and why consumers react less negatively following green product failures. Journal of the Academy of Marketing Science. 52(5). 1513–1530. 3 indexed citations

4.

Suri, Anshu, et al.. (2023). This Product Seems Better Now: How Social Media Influencers’ Opinions Impact Consumers’ Post-failure Responses. International Journal of Electronic Commerce. 27(3). 297–323. 14 indexed citations

5.

Suri, Anshu, et al.. (2023). Beyond humans: Consumer reluctance to adopt zoonotic artificial intelligence. Psychology and Marketing. 41(2). 292–307. 5 indexed citations

6.

Suri, Anshu, et al.. (2022). Is service recovery of equal importance for private vs public complainers?. Journal of Business Research. 153. 392–400. 9 indexed citations

7.

Khamitov, Mansur, Yany Grégoire, & Anshu Suri. (2019). Toward a Science of Negative Critical Incidents: Bridging Brand Transgression Research and Service Failure-Recovery. SSRN Electronic Journal. 2 indexed citations

8.

Khamitov, Mansur, Yany Grégoire, & Anshu Suri. (2019). A Systematic Review of Brand Transgression, Service Failure Recovery and Product-Harm Crisis: Integration and Guiding Insights. SSRN Electronic Journal. 6 indexed citations

9.

Suri, Anshu, et al.. (2019). I Can Forgive You, But I Can’t Forgive the Firm: An Examination of Service Failures in the Sharing Economy. The Journal of Marketing Theory and Practice. 27(4). 355–370. 49 indexed citations

10.

Khamitov, Mansur, Yany Grégoire, & Anshu Suri. (2019). A systematic review of brand transgression, service failure recovery and product-harm crisis: integration and guiding insights. Journal of the Academy of Marketing Science. 48(3). 519–542. 279 indexed citations breakdown →

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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