Anshu Suri

478 citations
10 papers · 372 indexed · 1 hit paper · h-index 6
Topics
Customer Service Quality and Loyalty (5 papers)Digital Marketing and Social Media (4 papers)Consumer Behavior in Brand Consumption and Identification (3 papers)

In The Last Decade

Anshu Suri

10 papers receiving 348 citations

Hit Papers

A systematic review of brand transgression, service failu...2019202620212023201950100150200250

Peers

Anshu Suri
Comparison fields: 5 of 48
  • Marketing 212
  • Sociology and Political Science 196
  • Organizational Behavior and Human Resource Management 151
  • Social Psychology 70
  • Information Systems and Management 61
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Citations per field
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Citations per year

Countries citing papers authored by Anshu Suri

Since Specialization
Citations

This map shows the geographic impact of Anshu Suri's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Anshu Suri with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Anshu Suri more than expected).

Fields of papers citing papers by Anshu Suri

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Anshu Suri. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Anshu Suri. The network helps show where Anshu Suri may publish in the future.

Co-authorship network of co-authors of Anshu Suri

This figure shows the co-authorship network connecting the top 25 collaborators of Anshu Suri. A scholar is included among the top collaborators of Anshu Suri based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Anshu Suri. Anshu Suri is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

10 of 10 papers shown
#WorkIndexed citations
1 4
2 1
3 3
4 14
5 5
6 9
7
Toward a Science of Negative Critical Incidents: Bridging Brand Transgression Research and Service Failure-Recovery
2
8
A Systematic Review of Brand Transgression, Service Failure Recovery and Product-Harm Crisis: Integration and Guiding Insights
6
9 49
10
A systematic review of brand transgression, service failure recovery and product-harm crisis: integration and guiding insightsbreakdown →
279

About Anshu Suri

Anshu Suri is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Human-Computer Interaction, having authored 10 papers that have together received 372 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (5 papers), Digital Marketing and Social Media (4 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). The work is most often cited by research in Marketing (212 citations), Organizational Behavior and Human Resource Management (151 citations) and Information Systems and Management (61 citations). Anshu Suri has collaborated with scholars based in Canada, Ireland and United States. Frequent co-authors include Yany Grégoire, Mansur Khamitov, Sylvain Sénécal, Nguyen Nguyen and Matthew Philp. Their work appears in journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Psychology and Marketing.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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