Immediate Impact
50 standout
Citing Papers
Avatars in live streaming commerce: The influence of anthropomorphism on consumers' willingness to accept virtual live streamers
2024 Standout
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
2024 Standout
Works of Ya-Ling Kao being referenced
Antecedents, consequences and moderators of ambidextrous behaviours among frontline employees
2016
Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies – evidence from Taiwan
2010
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Ya-Ling Kao | 226 | 49 | 118 | 64 | 8 | 328 | |
| Samantha D. Hansen | 230 | 73 | 128 | 60 | 10 | 346 | |
| Bonnie S. O’Neill | 193 | 28 | 113 | 58 | 14 | 353 | |
| Nathan Robert Neale | 208 | 33 | 113 | 91 | 8 | 341 | |
| G. Alexander Hamwi | 242 | 47 | 119 | 93 | 10 | 305 | |
| Jake Gale | 126 | 36 | 138 | 107 | 7 | 344 | |
| Beata Chorągwicka | 124 | 51 | 105 | 70 | 6 | 342 | |
| Carolina Serrano‐Archimi | 187 | 22 | 132 | 67 | 12 | 364 | |
| Margaret T. Horner | 192 | 29 | 72 | 70 | 8 | 332 | |
| Swee‐Lim Chia | 209 | 116 | 69 | 73 | 7 | 313 | |
| Sandra Costa | 281 | 64 | 114 | 91 | 13 | 365 |
All Works
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