Standout Papers
- Measuring Service Quality: A Reexamination and Extension (1992)
- Measuring Service Quality: A Reexamination and Extension (1992)
- Servperf versus Servqual: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)
- An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions (1994)
- SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)
- The Effectiveness of Customer Participation in New Product Development: A Meta-Analysis (2015)
Immediate Impact
8 from Science/Nature 136 standout
Citing Papers
LRP1 is a master regulator of tau uptake and spread
2020 StandoutNature
Literature review as a research methodology: An overview and guidelines
2019 Standout
Works of Steven A. Taylor being referenced
The Effectiveness of Customer Participation in New Product Development: A Meta-Analysis
2015 Standout
Identification of the low density lipoprotein receptor-binding site in apolipoprotein B100 and the modulation of its binding activity by the carboxyl terminus in familial defective apo-B100.
1998
Author Peers
| Author | Last Decade | Papers | Cites | |||
|---|---|---|---|---|---|---|
| Steven A. Taylor | 11504 | 7815 | 4490 | 59 | 15.2k | |
| Michael K. Brady | 8982 | 7288 | 5524 | 55 | 13.2k | |
| Ruth N. Bolton | 11383 | 10783 | 6513 | 70 | 17.1k | |
| J. Joseph Cronin | 16583 | 12377 | 7262 | 56 | 22.1k | |
| Eugene W. Anderson | 11146 | 8976 | 5124 | 26 | 15.9k | |
| Amy L. Ostrom | 5690 | 7236 | 4714 | 39 | 12.0k | |
| Gerald Zaltman | 6648 | 5651 | 4944 | 106 | 14.3k | |
| Stephen Brown | 8263 | 7463 | 4553 | 184 | 13.5k | |
| Jagdip Singh | 8832 | 5253 | 4690 | 101 | 14.3k | |
| Michael D. Johnson | 8474 | 5625 | 4249 | 103 | 14.7k | |
| Ko de Ruyter | 6100 | 5515 | 5483 | 121 | 12.0k |
All Works
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