Standout Papers

Customers' motivations for maintaining relationships with service providers 1997 2026 2006 2016 1.0k
  1. Customers' motivations for maintaining relationships with service providers (1997)
    Neeli Bendapudi, Leonard L. Berry Journal of Retailing
  2. Psychological Implications of Customer Participation in Co-Production (2003)
    Neeli Bendapudi, Robert P. Leone Journal of Marketing

Immediate Impact

96 standout
Sub-graph 1 of 11

Citing Papers

Field interventions for climate change mitigation behaviors: A second-order meta-analysis
2023 Standout
“Thanks for watching”. The effectiveness of YouTube vlogendorsements
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1 intermediate paper

Works of Neeli Bendapudi being referenced

Psychological Implications of Customer Participation in Co-Production
2003 Standout
Enhancing Helping Behavior: An Integrative Framework for Promotion Planning
1996

Author Peers

Author Last Decade Papers Cites
Neeli Bendapudi 2153 1413 2005 15 3.6k
Michael R. Solomón 2163 1346 1716 24 3.2k
John A. Czepiel 2409 1314 1819 18 3.4k
Barbara Everitt Bryant 2696 1157 2108 11 3.9k
James H. Drew 2742 1007 1997 10 3.4k
Tracey S. Dagger 1985 1126 2028 37 3.0k
W. Glynn Mangold 1397 2435 1703 31 4.2k
Lance A. Bettencourt 2772 1477 1814 27 4.3k
Michael D. Hartline 2851 1169 1442 20 3.6k
Susan M. Keaveney 2491 1348 2240 23 3.8k
Leonard A. Schlesinger 3387 1414 2634 25 5.3k

All Works

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