Standout Papers

Relationship Quality in Services Selling: An Interpersonal Influence Perspective 1990 2026 2002 2014 2.7k
  1. Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)
    Lawrence A. Crosby, Kenneth R. Evans et al. Journal of Marketing
  2. Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)
    Robert W. Palmatier, Rajiv P. Dant et al. SSRN Electronic Journal
  3. Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)
    Lawrence A. Crosby, Kenneth R. Evans et al. Journal of Marketing
  4. The effects of customer participation in co-created service recovery (2007)
    Beibei Dong, Kenneth R. Evans et al. Journal of the Academy of Marketing Science

Immediate Impact

1 from Science/Nature 148 standout
Sub-graph 1 of 13

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4 intermediate papers

Works of Kenneth R. Evans being referenced

Relationship Quality in Services Selling: An Interpersonal Influence Perspective
1990 Standout
Relationship Quality in Services Selling: An Interpersonal Influence Perspective
1990 Standout
and 1 more

Author Peers

Author Last Decade Papers Cites
Kenneth R. Evans 7052 4469 3438 82 9.6k
Robert W. Palmatier 6112 5985 4641 98 12.3k
Paul G. Patterson 4741 3958 3131 101 8.5k
V. Kumar 6113 8507 4440 94 12.3k
Stephen Brown 8263 7463 4553 184 13.5k
Judy A. Siguaw 3228 2808 2658 83 8.3k
Michael K. Brady 8982 7288 5524 55 13.2k
Shankar Ganesan 6815 3962 3280 35 11.4k
Rajiv P. Dant 4413 2899 2328 77 8.2k
F. Robert Dwyer 7340 4350 2816 42 11.6k
Joseph P. Cannon 6028 3331 3368 39 10.8k

All Works

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