Standout Papers

Relationship Quality in Services Selling: An Interpersonal Influence Perspective 1990 2026 2002 2014 2.7k
  1. Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)
    Lawrence A. Crosby, Kenneth R. Evans et al. Journal of Marketing
  2. Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)
    Lawrence A. Crosby, Kenneth R. Evans et al. Journal of Marketing

Immediate Impact

1 from Science/Nature 155 standout
Sub-graph 1 of 13

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7 intermediate papers

Works of Deborah Cowles being referenced

Relationship Quality in Services Selling: An Interpersonal Influence Perspective
1990 Standout
Relationship Quality in Services Selling: An Interpersonal Influence Perspective
1990 Standout
and 4 more

Author Peers

Author Last Decade Papers Cites
Deborah Cowles 1982 3754 2353 16 4.8k
James G. Maxham 1765 3184 2025 21 4.3k
Leonard A. Schlesinger 1414 3387 2634 25 5.3k
Carol Surprenant 2431 4650 3452 12 6.3k
Stephen S. Tax 1844 3487 2480 20 4.5k
Richard A. Spreng 2545 4074 3343 31 6.1k
Robert B. Woodruff 1882 4292 3851 29 6.5k
Deepak Sirdeshmukh 1917 2944 2494 20 4.8k
Lawrence A. Crosby 2474 4879 3418 35 6.7k
Murali Chandrashekaran 1292 2423 1816 24 3.5k
Ellen Garbarino 2676 3718 3310 47 6.1k

All Works

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