Yi-Sung Cheng

756 total citations
23 papers, 535 citations indexed

About

Yi-Sung Cheng is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Yi-Sung Cheng has authored 23 papers receiving a total of 535 indexed citations (citations by other indexed papers that have themselves been cited), including 16 papers in Sociology and Political Science, 12 papers in Marketing and 12 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Yi-Sung Cheng's work include Customer Service Quality and Loyalty (11 papers), Consumer Behavior in Brand Consumption and Identification (9 papers) and Diverse Aspects of Tourism Research (8 papers). Yi-Sung Cheng is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Consumer Behavior in Brand Consumption and Identification (9 papers) and Diverse Aspects of Tourism Research (8 papers). Yi-Sung Cheng collaborates with scholars based in Taiwan, United States and Russia. Yi-Sung Cheng's co-authors include Kuo‐Chien Chang, Nien‐Te Kuo, Seonghee Cho, Chia‐Lin Hsu, Chien‐Hsu Chen, Kuo-Chien Chang, Hsin-Ta Wu, Luping Lin, Mu‐Chen Chen and Yao‐Chin Wang and has published in prestigious journals such as International Journal of Hospitality Management, Journal of Travel & Tourism Marketing and Total Quality Management & Business Excellence.

In The Last Decade

Yi-Sung Cheng

22 papers receiving 501 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Yi-Sung Cheng Taiwan 15 363 199 196 92 68 23 535
Nien‐Te Kuo Taiwan 13 345 1.0× 209 1.1× 226 1.2× 100 1.1× 47 0.7× 24 530
Zhang Meng China 7 358 1.0× 251 1.3× 153 0.8× 56 0.6× 104 1.5× 24 594
Ann Suwaree Ashton Thailand 12 286 0.8× 154 0.8× 121 0.6× 30 0.3× 62 0.9× 21 483
Jiajing Hu China 11 356 1.0× 239 1.2× 134 0.7× 59 0.6× 96 1.4× 28 577
Abdullah Uslu Türkiye 10 347 1.0× 160 0.8× 115 0.6× 28 0.3× 47 0.7× 49 479
Young‐joo Ahn South Korea 15 481 1.3× 201 1.0× 157 0.8× 37 0.4× 68 1.0× 47 634
Salleh Mohd Radzi Malaysia 12 226 0.6× 126 0.6× 170 0.9× 55 0.6× 35 0.5× 25 421
Virginia Meng-Chan Lau Macao 9 269 0.7× 173 0.9× 179 0.9× 27 0.3× 52 0.8× 17 461
GuoQiong Ivanka Huang China 14 321 0.9× 257 1.3× 146 0.7× 43 0.5× 44 0.6× 25 493
Anthony Brien New Zealand 10 373 1.0× 127 0.6× 203 1.0× 19 0.2× 64 0.9× 21 528

Countries citing papers authored by Yi-Sung Cheng

Since Specialization
Citations

This map shows the geographic impact of Yi-Sung Cheng's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Yi-Sung Cheng with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Yi-Sung Cheng more than expected).

Fields of papers citing papers by Yi-Sung Cheng

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Yi-Sung Cheng. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Yi-Sung Cheng. The network helps show where Yi-Sung Cheng may publish in the future.

Co-authorship network of co-authors of Yi-Sung Cheng

This figure shows the co-authorship network connecting the top 25 collaborators of Yi-Sung Cheng. A scholar is included among the top collaborators of Yi-Sung Cheng based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Yi-Sung Cheng. Yi-Sung Cheng is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Kuo, Nien‐Te, Luping Lin, Kuo‐Chien Chang, & Yi-Sung Cheng. (2024). How destination attributes affect mountain bikers’ behavioral intention: The mediating roles of enduring involvement and place attachment. Journal of Outdoor Recreation and Tourism. 48. 100813–100813. 3 indexed citations
2.
Chang, Kuo‐Chien, et al.. (2023). Exploring Enablers of Contagious Content for Dining Blogs: An Integrated Approach by Using Content Analysis and Interpretive Structural Modeling. Journal of theoretical and applied electronic commerce research. 18(1). 668–688. 2 indexed citations
3.
Chang, Kuo‐Chien, et al.. (2023). Impacts of Tourists’ Shopping Destination Trust on Post-Visit Behaviors: A Loss Aversion Perspective. International Journal of Hospitality & Tourism Administration. 26(1). 28–67.
4.
Chang, Kuo‐Chien & Yi-Sung Cheng. (2023). How sensory perceptions and sensory brand experience influence customer behavioral intentions in the context of cartoon-themed restaurants. International Journal of Hospitality Management. 115. 103604–103604. 18 indexed citations
5.
Chang, Kuo‐Chien, et al.. (2022). How Green Marketing Influences Customers’ Green Behavioral Intentions in the Context of Hot-Spring Hotels. 13(24). 190–208. 32 indexed citations
6.
Kuo, Nien‐Te, Luping Lin, Kuo‐Chien Chang, & Yi-Sung Cheng. (2022). How Emotional Labor and Job Stress Affect the Job Performance of Tour Leaders: Moderating Effects of Job Characteristics and Social Media Use Intensity. International Journal of Hospitality & Tourism Administration. 25(1). 30–58. 4 indexed citations
7.
Cheng, Yi-Sung & Seonghee Cho. (2021). Are social media bad for your employees? Effects of at-work break activities on recovery experiences. International Journal of Hospitality Management. 96. 102957–102957. 22 indexed citations
8.
Cheng, Yi-Sung, Nien‐Te Kuo, Kuo‐Chien Chang, & Hsin-Ta Wu. (2021). Using Data Mining Methods to Predict Repeat Patronage Intention in the Restaurant Industry. Journal of Quality Assurance in Hospitality & Tourism. 23(6). 1548–1574. 6 indexed citations
9.
Chang, Kuo‐Chien & Yi-Sung Cheng. (2021). How online service recovery reviews influence behavioral intentions in the hospitality context: Regulatory focus and loss aversion perspectives. Journal of Hospitality and Tourism Management. 46. 440–455. 26 indexed citations
10.
Kuo, Nien‐Te, et al.. (2020). How social capital affects support intention: The mediating role of place identity. Journal of Hospitality and Tourism Management. 46. 40–49. 44 indexed citations
11.
Kuo, Nien‐Te, et al.. (2019). Establishing a measurement scale for safety culture in the hotel industry. Journal of Hospitality and Tourism Management. 42. 12–28. 17 indexed citations
12.
Cheng, Yi-Sung, et al.. (2019). Integrating the Kano model and IPA to measure quality of museum interpretation service: a comparison of visitors from Taiwan and Mainland China. Asia Pacific Journal of Tourism Research. 24(6). 483–500. 17 indexed citations
13.
Chang, Kuo‐Chien, et al.. (2019). How work engagement influences relationship quality: the roles of work motivation and perceived service guarantee strength. Total Quality Management & Business Excellence. 32(11-12). 1316–1340. 10 indexed citations
14.
Kuo, Nien‐Te, et al.. (2018). The Asymmetric Effect of Tour Guide Service Quality on Tourist Satisfaction. Journal of Quality Assurance in Hospitality & Tourism. 19(4). 521–542. 27 indexed citations
15.
Cheng, Yi-Sung, Nien‐Te Kuo, Kuo‐Chien Chang, & Chien‐Hsu Chen. (2018). How a Tour Guide Interpretation Service Creates Intention to Revisit for Tourists from Mainland China: The Mediating Effect of Perceived Value. Journal of China Tourism Research. 15(1). 84–104. 36 indexed citations
16.
17.
Kuo, Nien‐Te, et al.. (2015). Personalities of Travel Agents with Strong Sales Records in Taiwan. Asia Pacific Journal of Tourism Research. 21(9). 1001–1019. 14 indexed citations
18.
Chang, Kuo-Chien, et al.. (2015). Applying data mining methods to tourist loyalty intentions in the international tourist hotel sector. Anatolia. 27(2). 271–274. 6 indexed citations
19.
20.
Kuo, Nien‐Te, et al.. (2012). How Service Quality Affects Customer Loyalty in the Travel Agency: The Effects of Customer Satisfaction, Service Recovery, and Perceived Value. Asia Pacific Journal of Tourism Research. 18(7). 803–822. 74 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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2026