Pauline Ratnasingam

933 total citations
29 papers, 619 citations indexed

About

Pauline Ratnasingam is a scholar working on Information Systems and Management, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Pauline Ratnasingam has authored 29 papers receiving a total of 619 indexed citations (citations by other indexed papers that have themselves been cited), including 21 papers in Information Systems and Management, 15 papers in Organizational Behavior and Human Resource Management and 10 papers in Sociology and Political Science. Recurrent topics in Pauline Ratnasingam's work include Technology Adoption and User Behaviour (21 papers), Customer Service Quality and Loyalty (15 papers) and Digital Marketing and Social Media (7 papers). Pauline Ratnasingam is often cited by papers focused on Technology Adoption and User Behaviour (21 papers), Customer Service Quality and Loyalty (15 papers) and Digital Marketing and Social Media (7 papers). Pauline Ratnasingam collaborates with scholars based in United States, Netherlands and Latvia. Pauline Ratnasingam's co-authors include Paul A. Pavlou, Dien D. Phan, Yao‐Hua Tan and Qingxiong Ma and has published in prestigious journals such as Communications of the ACM, Decision Support Systems and Journal of the Association for Information Systems.

In The Last Decade

Pauline Ratnasingam

27 papers receiving 532 citations

Peers

Pauline Ratnasingam

ISM

SPS

MIS

OBHRM

ThuyUyen H. Nguyen United Kingdom

Robert C. Beatty United States

Ramón O'Callaghan Netherlands

Mário Caldeira Portugal

Paul Alpar Germany

Simha R. Magal United States

Sung Yul Ryoo South Korea

Gerold Riempp United Kingdom

Pauline Ratnasingham Australia

E. Burton Swanson United States

ThuyUyen H. Nguyen United Kingdom

Pauline Ratnasingam

284 ×1.0

ISM

155 ×0.7

SPS

177 ×1.0

162 ×0.9

MIS

184 ×1.2

OBHRM

Citations per year, relative to Pauline Ratnasingam Pauline Ratnasingam (= 1×) peers ThuyUyen H. Nguyen

Countries citing papers authored by Pauline Ratnasingam

Since Specialization

Citations

This map shows the geographic impact of Pauline Ratnasingam's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Pauline Ratnasingam with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Pauline Ratnasingam more than expected).

Fields of papers citing papers by Pauline Ratnasingam

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Pauline Ratnasingam. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Pauline Ratnasingam. The network helps show where Pauline Ratnasingam may publish in the future.

Co-authorship network of co-authors of Pauline Ratnasingam

This figure shows the co-authorship network connecting the top 25 collaborators of Pauline Ratnasingam. A scholar is included among the top collaborators of Pauline Ratnasingam based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Pauline Ratnasingam. Pauline Ratnasingam is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Ratnasingam, Pauline. (2013). A Generic Framework for Trust in the Innovation Process. RePEc: Research Papers in Economics. 5(1). 71–90. 1 indexed citations

Ratnasingam, Pauline. (2013). Quality Indicators That Impact the Design and Delivery of Online Instruction. 3(1). 19–33. 1 indexed citations

Ratnasingam, Pauline. (2012). Customer's Trust Indicators in the Online Hotel Booking Decision. 11 indexed citations

Ma, Qingxiong & Pauline Ratnasingam. (2008). Factors Affecting the Objectives of Information Security Management. Journal of the Association for Information Systems. 3 indexed citations

Ratnasingam, Pauline. (2007). A risk‐control framework for e‐marketplace participation: the findings of seven cases. Information Management & Computer Security. 15(2). 149–166. 26 indexed citations

Ratnasingam, Pauline, et al.. (2007). A knowledge architecture for IT security. Communications of the ACM. 50(7). 103–108. 33 indexed citations

Ratnasingam, Pauline. (2006). Perceived Risks in Supply Chain Management E-Collaboration. Journal of Internet Commerce. 5(4). 105–124. 9 indexed citations

Ratnasingam, Pauline. (2005). E‐Commerce relationships: The impact of trust on relationship continuity. International Journal of Commerce and Management. 15(1). 1–16. 27 indexed citations

Ratnasingam, Pauline. (2004). The Role of Facilitating Conditions in Developing Trust for Successful Electronic Marketplace Participation. Journal of Internet Commerce. 3(3). 95–110. 8 indexed citations

10.

Ratnasingam, Pauline. (2004). Trust in inter-organizational exchanges: a case study in business to business electronic commerce. Decision Support Systems. 39(3). 525–544. 133 indexed citations

11.

Ratnasingam, Pauline. (2004). The impact of collaborative commerce and trust in Web services. Journal of Enterprise Information Management. 17(5). 382–387. 16 indexed citations

12.

Ratnasingam, Pauline & Yao‐Hua Tan. (2003). Institutional trust related EDI lessons for eMarketplaces. Journal of the Association for Information Systems. 33. 3 indexed citations

13.

Ratnasingam, Pauline. (2003). Inter-Organizational-Trust in Business to Business E-Commerce. Journal of Global Information Management. 11(1). 1–19. 19 indexed citations

14.

Ratnasingam, Pauline. (2003). Inter-Organizational Trust for Business to Business E-Commerce. IGI Global eBooks. 13 indexed citations

15.

Ratnasingam, Pauline. (2002). PERCEIVED VERSUS REALIZED BENEFITS IN E-COMMERCE ADOPTION. Malaysian Journal of Library & Information Science. 7(2). 1–12. 8 indexed citations

16.

Ratnasingam, Pauline, Paul A. Pavlou, & Yao‐Hua Tan. (2002). The Importance of Technology Trust for B2B Electronic Commerce. 19 indexed citations

17.

Ratnasingam, Pauline. (2001). Electronic Commerce Adoption in Australia and New Zealand. Malaysian Journal of Computer Science. 14(1). 1–8. 12 indexed citations

18.

Ratnasingam, Pauline, et al.. (2001). PERCEIVED BENEFITS OF INTER-ORGANIZATIONAL TRUST IN E-COMMERCE PARTICIPATION: A CASE STUDY IN THE TELECOMMUNICATION INDUSTRY. Americas Conference on Information Systems. 3 indexed citations

19.

Ratnasingam, Pauline. (2001). Inter‐organizational trust in EDI adoption: the case of Ford Motor Company and PBR Limited in Australia. Internet Research. 11(3). 261–269. 20 indexed citations

20.

Ratnasingam, Pauline. (2001). The Need for Inter-Organizational-Trust in Web-Enabled Supply Chain Management. Vision The Journal of Business Perspective. 5(1_suppl). 55–65. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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