Pauline Ratnasingam
- Information Systems and Management top 1%
- Sociology and Political Science top 10%
- Strategy and Management top 5%
- Management Information Systems top 5%
- Organizational Behavior and Human Resource Management top 5%
- Topics
- Technology Adoption and User Behaviour (21 papers)Customer Service Quality and Loyalty (15 papers)Digital Marketing and Social Media (7 papers)
- Cited by
- Information Systems and ManagementManagement Information SystemsOrganizational Behavior and Human Resource Management
- Journals
- Communications of the ACMDecision Support SystemsJournal of the Association for Information Systems
- Partner nations
- United StatesNetherlandsLatvia
In The Last Decade
Pauline Ratnasingam
27 papers receiving 532 citations
Peers
Comparison fields: 5 of 53
- Information Systems and Management 288
- Sociology and Political Science 208
- Strategy and Management 183
- Management Information Systems 176
- Organizational Behavior and Human Resource Management 151
Countries citing papers authored by Pauline Ratnasingam
This map shows the geographic impact of Pauline Ratnasingam's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Pauline Ratnasingam with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Pauline Ratnasingam more than expected).
Fields of papers citing papers by Pauline Ratnasingam
This network shows the impact of papers produced by Pauline Ratnasingam. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Pauline Ratnasingam. The network helps show where Pauline Ratnasingam may publish in the future.
Co-authorship network of co-authors of Pauline Ratnasingam
This figure shows the co-authorship network connecting the top 25 collaborators of Pauline Ratnasingam. A scholar is included among the top collaborators of Pauline Ratnasingam based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Pauline Ratnasingam. Pauline Ratnasingam is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | A Generic Framework for Trust in the Innovation Process | 1 |
| 2 | Quality Indicators That Impact the Design and Delivery of Online Instruction | 1 |
| 3 | Customer's Trust Indicators in the Online Hotel Booking Decision | 11 |
| 4 | Factors Affecting the Objectives of Information Security Management | 3 |
| 5 | 26 | |
| 6 | 33 | |
| 7 | 9 | |
| 8 | 27 | |
| 9 | 8 | |
| 10 | 133 | |
| 11 | 16 | |
| 12 | Institutional trust related EDI lessons for eMarketplaces | 3 |
| 13 | 19 | |
| 14 | 13 | |
| 15 | PERCEIVED VERSUS REALIZED BENEFITS IN E-COMMERCE ADOPTION | 8 |
| 16 | The Importance of Technology Trust for B2B Electronic Commerce | 19 |
| 17 | Electronic Commerce Adoption in Australia and New Zealand | 12 |
| 18 | PERCEIVED BENEFITS OF INTER-ORGANIZATIONAL TRUST IN E-COMMERCE PARTICIPATION: A CASE STUDY IN THE TELECOMMUNICATION INDUSTRY | 3 |
| 19 | 20 | |
| 20 | 2 |
About Pauline Ratnasingam
Pauline Ratnasingam is a scholar working on Information Systems and Management, Organizational Behavior and Human Resource Management and Management Information Systems, having authored 29 papers that have together received 619 indexed citations. Recurring topics across this work include Technology Adoption and User Behaviour (21 papers), Customer Service Quality and Loyalty (15 papers) and Digital Marketing and Social Media (7 papers). The work is most often cited by research in Information Systems and Management (288 citations), Management Information Systems (176 citations) and Organizational Behavior and Human Resource Management (151 citations). Pauline Ratnasingam has collaborated with scholars based in United States, Netherlands and Latvia. Frequent co-authors include Paul A. Pavlou, Dien D. Phan, Yao‐Hua Tan and Qingxiong Ma. Their work appears in journals such as Communications of the ACM, Decision Support Systems and Journal of the Association for Information Systems.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.