Norzuwana Sumarjan
- Sociology and Political Science top 10%
- Marketing top 5%
- Organizational Behavior and Human Resource Management top 5%
- Social Psychology
- Transportation top 10%
- Co-authors
- Juhee KangLiang TangAikaterini ManthiouSalamiah A. JamalDwi SuhartantoAnthony BrienNono WibisonoYuhanis Abdul Aziz
- Topics
- Customer Service Quality and Loyalty (10 papers)Diverse Aspects of Tourism Research (7 papers)Digital Marketing and Social Media (6 papers)
- Cited by
- MarketingOrganizational Behavior and Human Resource ManagementSociology and Political Science
- Journals
- SHILAP Revista de lepidopterologíaInternational Journal of Consumer StudiesInternational Journal of Tourism Research
- Partner nations
- MalaysiaUnited StatesIndonesia
In The Last Decade
Norzuwana Sumarjan
23 papers receiving 323 citations
Peers
Comparison fields: 5 of 66
- Sociology and Political Science 234
- Marketing 173
- Organizational Behavior and Human Resource Management 127
- Social Psychology 31
- Transportation 28
Countries citing papers authored by Norzuwana Sumarjan
This map shows the geographic impact of Norzuwana Sumarjan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Norzuwana Sumarjan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Norzuwana Sumarjan more than expected).
Fields of papers citing papers by Norzuwana Sumarjan
This network shows the impact of papers produced by Norzuwana Sumarjan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Norzuwana Sumarjan. The network helps show where Norzuwana Sumarjan may publish in the future.
Co-authorship network of co-authors of Norzuwana Sumarjan
This figure shows the co-authorship network connecting the top 25 collaborators of Norzuwana Sumarjan. A scholar is included among the top collaborators of Norzuwana Sumarjan based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Norzuwana Sumarjan. Norzuwana Sumarjan is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 5 | |
| 2 | 14 | |
| 3 | 7 | |
| 4 | 1 | |
| 5 | 1 | |
| 6 | 2 | |
| 7 | Determinants of customer acceptance and usage of mobile hotel reservation apps (MHRA): an exploratory factor analysis. | 1 |
| 8 | 3 | |
| 9 | HPWS Implementation in Five-star Hotels: Why Employees' Perception Matter? | 1 |
| 10 | 4 | |
| 11 | 38 | |
| 12 | 0 | |
| 13 | Customer's acceptance, usage and M-satisfaction of Mobile Hotel Reservation Apps (MHRA). | 3 |
| 14 | 5 | |
| 15 | 51 | |
| 16 | 13 | |
| 17 | 43 | |
| 18 | 7 | |
| 19 | 12 | |
| 20 | CONSUMER'S PERCEPTION ON HOTEL'S WEBSITE FROM SENSORY MARKETING PERSPECTIVES | 0 |
About Norzuwana Sumarjan
Norzuwana Sumarjan is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Information Systems and Management, having authored 25 papers that have together received 345 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (10 papers), Diverse Aspects of Tourism Research (7 papers) and Digital Marketing and Social Media (6 papers). The work is most often cited by research in Marketing (173 citations), Organizational Behavior and Human Resource Management (127 citations) and Sociology and Political Science (234 citations). Norzuwana Sumarjan has collaborated with scholars based in Malaysia, United States and Indonesia. Frequent co-authors include Juhee Kang, Liang Tang, Aikaterini Manthiou, Salamiah A. Jamal, Dwi Suhartanto, Anthony Brien, Nono Wibisono, Yuhanis Abdul Aziz, S. A. Karim and Farah Adibah Che Ishak. Their work appears in journals such as SHILAP Revista de lepidopterología, International Journal of Consumer Studies and International Journal of Tourism Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.