Neale Slack

820 total citations
18 papers, 565 citations indexed

About

Neale Slack is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Neale Slack has authored 18 papers receiving a total of 565 indexed citations (citations by other indexed papers that have themselves been cited), including 13 papers in Organizational Behavior and Human Resource Management, 11 papers in Marketing and 6 papers in Sociology and Political Science. Recurrent topics in Neale Slack's work include Customer Service Quality and Loyalty (10 papers), Consumer Retail Behavior Studies (9 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers). Neale Slack is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Consumer Retail Behavior Studies (9 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers). Neale Slack collaborates with scholars based in Fiji, South Africa and Slovakia. Neale Slack's co-authors include Gurmeet Singh, Shavneet Sharma, Alberto Ferraris and Amandeep Dhir and has published in prestigious journals such as British Food Journal, International Journal of Retail & Distribution Management and Journal of Consumer Affairs.

In The Last Decade

Neale Slack

17 papers receiving 531 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Neale Slack Fiji 12 334 267 218 107 51 18 565
Uraiporn Kattiyapornpong Australia 12 313 0.9× 186 0.7× 227 1.0× 81 0.8× 30 0.6× 37 542
Ananda Sabil Hussein Indonesia 15 327 1.0× 268 1.0× 382 1.8× 70 0.7× 31 0.6× 107 718
Nor Azila Mohd Noor Malaysia 14 236 0.7× 203 0.8× 185 0.8× 146 1.4× 31 0.6× 61 557
Văn Đạt Trần Vietnam 14 281 0.8× 143 0.5× 235 1.1× 161 1.5× 41 0.8× 24 541
Preeti Nayal India 9 266 0.8× 126 0.5× 278 1.3× 172 1.6× 58 1.1× 10 568
Ya-Yuan Chang Taiwan 12 220 0.7× 218 0.8× 219 1.0× 64 0.6× 29 0.6× 29 474
Amanda Belarmino United States 11 343 1.0× 156 0.6× 307 1.4× 51 0.5× 39 0.8× 30 551
Woo‐Hyuk Kim South Korea 17 327 1.0× 159 0.6× 433 2.0× 53 0.5× 52 1.0× 44 747
James Richard New Zealand 17 409 1.2× 261 1.0× 351 1.6× 168 1.6× 36 0.7× 32 770
Lusianus Kusdibyo Indonesia 8 257 0.8× 146 0.5× 296 1.4× 115 1.1× 33 0.6× 27 482

Countries citing papers authored by Neale Slack

Since Specialization
Citations

This map shows the geographic impact of Neale Slack's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Neale Slack with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Neale Slack more than expected).

Fields of papers citing papers by Neale Slack

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Neale Slack. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Neale Slack. The network helps show where Neale Slack may publish in the future.

Co-authorship network of co-authors of Neale Slack

This figure shows the co-authorship network connecting the top 25 collaborators of Neale Slack. A scholar is included among the top collaborators of Neale Slack based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Neale Slack. Neale Slack is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

18 of 18 papers shown
1.
2.
Singh, Gurmeet, Neale Slack, Shavneet Sharma, & Amandeep Dhir. (2023). Stockpiling intentions and customer well‐being during the COVID‐19 pandemic. Journal of Consumer Affairs. 57(3). 1039–1065. 11 indexed citations
3.
Sharma, Shavneet, et al.. (2023). From brick and mortar to click and order: consumers' online food delivery service perceptions post-pandemic. British Food Journal. 125(11). 4143–4162. 15 indexed citations
4.
Slack, Neale, et al.. (2022). Factors forming consumer willingness to pay a premium for free-range eggs. British Food Journal. 125(7). 2439–2459. 17 indexed citations
5.
Singh, Gurmeet, et al.. (2021). Antecedents involved in developing fast-food restaurant customer loyalty. The TQM Journal. 33(8). 1753–1769. 64 indexed citations
6.
Sharma, Shavneet, et al.. (2021). Exploring gamers' crowdsourcing engagement in Pokémon Go communities. The TQM Journal. 38(1). 30–50. 9 indexed citations
7.
Singh, Gurmeet, et al.. (2021). Antecedents and consequences of fast-food restaurant customers' perception of price fairness. British Food Journal. 124(8). 2591–2609. 37 indexed citations
8.
Slack, Neale, Gurmeet Singh, & Shavneet Sharma. (2020). Impact of perceived value on the satisfaction of supermarket customers: developing country perspective. International Journal of Retail & Distribution Management. 48(11). 1235–1254. 90 indexed citations
9.
Slack, Neale & Gurmeet Singh. (2020). The effect of service quality on customer satisfaction and loyalty and the mediating role of customer satisfaction. The TQM Journal. 32(3). 543–558. 83 indexed citations
10.
Slack, Neale, Gurmeet Singh, & Shavneet Sharma. (2020). The effect of supermarket service quality dimensions and customer satisfaction on customer loyalty and disloyalty dimensions. International Journal of Quality and Service Sciences. 12(3). 297–318. 89 indexed citations
11.
Slack, Neale, et al.. (2020). Influence of fast-food restaurant service quality and its dimensions on customer perceived value, satisfaction and behavioural intentions. British Food Journal. 123(4). 1324–1344. 90 indexed citations
12.
Singh, Gurmeet & Neale Slack. (2020). New Public Management and Customer Perceptions of Service Quality – A Mixed-Methods Study. International Journal of Public Administration. 45(3). 242–256. 20 indexed citations
13.
Slack, Neale, et al.. (2019). Servant Leadership in the Public Sector: Employee Perspective. Public Organization Review. 20(4). 631–646. 17 indexed citations
14.
Slack, Neale. (2019). HOLSAT Evaluation of International Tourist’s Expectations and Experiences of Fiji as a Holiday Destination. Theoretical Economics Letters. 9(7). 2418–2435. 2 indexed citations
15.
Slack, Neale & Gurmeet Singh. (2017). Diagnosis of Organizational Culture in Public Sector Undertakings Undergoing Reforms. Public Organization Review. 18(3). 361–380. 13 indexed citations
16.
Slack, Neale, et al.. (2016). An insight into public sector readiness for change - the Fiji Experience. 36(2). 42–66.
17.
Singh, Gurmeet & Neale Slack. (2016). Job Satisfaction of Employees Undergoing Public Sector Reform in Fiji. Theoretical Economics Letters. 6(2). 313–323. 4 indexed citations
18.
Slack, Neale & Gurmeet Singh. (2015). Public Sector Reforms and Service Quality Issues From the Perspective of the Small Island Developing States in the Pacific: A Case of Fiji. International Journal of Public Administration. 38(10). 712–723. 3 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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