Michael D. Clemes

3.0k total citations · 1 hit paper
46 papers, 2.1k citations indexed

About

Michael D. Clemes is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Michael D. Clemes has authored 46 papers receiving a total of 2.1k indexed citations (citations by other indexed papers that have themselves been cited), including 21 papers in Organizational Behavior and Human Resource Management, 19 papers in Marketing and 14 papers in Sociology and Political Science. Recurrent topics in Michael D. Clemes's work include Customer Service Quality and Loyalty (21 papers), Consumer Retail Behavior Studies (13 papers) and Digital Marketing and Social Media (10 papers). Michael D. Clemes is often cited by papers focused on Customer Service Quality and Loyalty (21 papers), Consumer Retail Behavior Studies (13 papers) and Digital Marketing and Social Media (10 papers). Michael D. Clemes collaborates with scholars based in New Zealand, United States and Oman. Michael D. Clemes's co-authors include Christopher Gan, David Dean, Raditha Dwi Vata Hapsari, Min Ren, Azmat Gani, Gregory J. Brush, Dongmei Zhang, David A. Cohen, Lucie K. Ozanne and Yan Wang and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Retailing and Consumer Services and Journal of Services Marketing.

In The Last Decade

Michael D. Clemes

43 papers receiving 1.9k citations

Hit Papers

The impact of service quality, customer engagement and se... 2017 2026 2020 2023 2017 50 100 150 200 250

Peers

Michael D. Clemes
Comparison fields: 5 of 115
  • Organizational Behavior and Human Resource Management 1.2k
  • Marketing 1.0k
  • Sociology and Political Science 846
  • Information Systems and Management 476
  • Strategy and Management 276
Replace Alison Dean with:
Alison Dean Australia
Kashif Hussain Malaysia
Basak Denizci Guillet Hong Kong
Siew Imm Ng Malaysia
Davoud Nikbin Malaysia
Constanza Bianchi Australia
Clifford E. Young United States
Miguel Ángel Moliner Tena Spain
Ching‐Chan Cheng Taiwan
Mark Colgate New Zealand
Alison Dean Australia View profile →
Citations per field, relative to Michael D. Clemes
Michael D. Clemes · 1×
Citations per year, relative to Michael D. Clemes
Michael D. Clemes · 1×

Countries citing papers authored by Michael D. Clemes

Since Specialization
Citations

This map shows the geographic impact of Michael D. Clemes's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michael D. Clemes with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michael D. Clemes more than expected).

Fields of papers citing papers by Michael D. Clemes

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Michael D. Clemes. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michael D. Clemes. The network helps show where Michael D. Clemes may publish in the future.

Co-authorship network of co-authors of Michael D. Clemes

This figure shows the co-authorship network connecting the top 25 collaborators of Michael D. Clemes. A scholar is included among the top collaborators of Michael D. Clemes based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Michael D. Clemes. Michael D. Clemes is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
# Work Indexed citations
1 5
2 22
3
An empirical analysis of customer satisfaction in international air travel
81
4 14
5 127
6 17
7 3
8 16
9 32
10 176
11 54
12
The factors impacting on customers' decisions to adopt Internet banking
16
13 193
14 110
15
Customer Switching Behaviour in the New Zealand Banking Industry
45
16
Innovation Diffusion With the Supply Chain: The Chinese Apparel Firms in Shenzen
1
17 6
18 15
19 36
20 1

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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