Mercy Mpinganjira

2.3k total citations
87 papers, 1.6k citations indexed

About

Mercy Mpinganjira is a scholar working on Marketing, Information Systems and Management and Sociology and Political Science. According to data from OpenAlex, Mercy Mpinganjira has authored 87 papers receiving a total of 1.6k indexed citations (citations by other indexed papers that have themselves been cited), including 39 papers in Marketing, 34 papers in Information Systems and Management and 30 papers in Sociology and Political Science. Recurrent topics in Mercy Mpinganjira's work include Digital Marketing and Social Media (30 papers), Technology Adoption and User Behaviour (28 papers) and Customer Service Quality and Loyalty (24 papers). Mercy Mpinganjira is often cited by papers focused on Digital Marketing and Social Media (30 papers), Technology Adoption and User Behaviour (28 papers) and Customer Service Quality and Loyalty (24 papers). Mercy Mpinganjira collaborates with scholars based in South Africa, Norway and Nigeria. Mercy Mpinganjira's co-authors include Mornay Roberts-Lombard, Daniel K. Maduku, Ernest Emeka Izogo, Paul Blaise Issock Issock, Helen Inseng Duh, Göran Svensson, Asphat Muposhi, Nripendra P. Rana, Hongfei Liu and Heikki Karjaluoto and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Cleaner Production and Journal of Business Research.

In The Last Decade

Mercy Mpinganjira

83 papers receiving 1.6k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Mercy Mpinganjira South Africa 22 704 703 534 333 230 87 1.6k
Sikandar Ali Qalati China 25 776 1.1× 819 1.2× 559 1.0× 354 1.1× 464 2.0× 82 2.6k
Neeraj Pandey India 18 742 1.1× 767 1.1× 348 0.7× 332 1.0× 270 1.2× 75 1.9k
Norbayah Mohd Sukı Malaysia 22 863 1.2× 667 0.9× 479 0.9× 244 0.7× 260 1.1× 84 2.0k
Hussam Al Halbusi Malaysia 25 505 0.7× 543 0.8× 582 1.1× 583 1.8× 402 1.7× 77 2.1k
Francisco Javier Miranda González Spain 22 640 0.9× 700 1.0× 348 0.7× 637 1.9× 542 2.4× 87 2.3k
Ken Kwong-Kay Wong Singapore 7 498 0.7× 529 0.8× 388 0.7× 366 1.1× 338 1.5× 9 1.8k
Mornay Roberts-Lombard South Africa 20 602 0.9× 454 0.6× 251 0.5× 536 1.6× 200 0.9× 112 1.3k
John Pallister United Kingdom 19 860 1.2× 1.2k 1.7× 1.4k 2.7× 683 2.1× 277 1.2× 28 2.7k
Joonas Rokka France 17 1.3k 1.8× 1.3k 1.8× 354 0.7× 281 0.8× 253 1.1× 34 2.1k
Donna Smith Canada 7 469 0.7× 422 0.6× 277 0.5× 468 1.4× 362 1.6× 11 1.7k

Countries citing papers authored by Mercy Mpinganjira

Since Specialization
Citations

This map shows the geographic impact of Mercy Mpinganjira's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mercy Mpinganjira with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mercy Mpinganjira more than expected).

Fields of papers citing papers by Mercy Mpinganjira

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Mercy Mpinganjira. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mercy Mpinganjira. The network helps show where Mercy Mpinganjira may publish in the future.

Co-authorship network of co-authors of Mercy Mpinganjira

This figure shows the co-authorship network connecting the top 25 collaborators of Mercy Mpinganjira. A scholar is included among the top collaborators of Mercy Mpinganjira based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Mercy Mpinganjira. Mercy Mpinganjira is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Maduku, Daniel K., et al.. (2024). Do AI-powered digital assistants influence customer emotions, engagement and loyalty? An empirical investigation. Asia Pacific Journal of Marketing and Logistics. 36(11). 2849–2868. 24 indexed citations
2.
Issock, Paul Blaise Issock, Mercy Mpinganjira, & Mornay Roberts-Lombard. (2023). Beyond sustainable consumption practices: Linking organic food consumption to hedonic and eudaimonic well-being. Appetite. 188. 106633–106633. 20 indexed citations
3.
Ferro‐Soto, Carlos, Carmen Padín, Mercy Mpinganjira, Göran Svensson, & Nils M. Høgevold. (2022). The Influence of Economic and Non-Economic Satisfaction on Formalization, Specific Investments, and Dependence in B2B Relationships. Operations and Supply Chain Management An International Journal. 359–372. 4 indexed citations
4.
Izogo, Ernest Emeka & Mercy Mpinganjira. (2021). Social media customer behavioral engagement and loyalty among hotel patrons: does customer involvement matter?. International Journal of Tourism Cities. 10 indexed citations
5.
Mpinganjira, Mercy. (2016). Environmental stimuli and user experience in online customer communities : a focus on flow and behavioural response. 25(2). 2–16. 5 indexed citations
6.
Mpinganjira, Mercy. (2016). An investigation of customer attitude towards online stores. African Journal of Science Technology Innovation and Development. 8(5-6). 447–456. 14 indexed citations
7.
Mpinganjira, Mercy, et al.. (2015). The role of perceived justice in service recovery on banking customers’satisfaction and behavioral intentions: a case of South Africa. SHILAP Revista de lepidopterología. 6 indexed citations
8.
Mpinganjira, Mercy, et al.. (2014). Precursors and outcomes of satisfaction in business relationships : a replication study. 23(2). 2–13. 15 indexed citations
9.
Mpinganjira, Mercy. (2014). Delivering citizen-centric m-government services in Africa - critical success factor. Africa Insight. 44(3). 129–144. 1 indexed citations
10.
Mpinganjira, Mercy. (2014). The influence of online store interactivity on customers' shopping experience : an empirical investigation. Journal of Contemporary Management. 11(1). 593–612. 3 indexed citations
11.
Mpinganjira, Mercy, et al.. (2013). Satisfaction in Relation to the Metrics of Quality Constructs in South African Manufacturer-Supplier Relationships. SSRN Electronic Journal. 1 indexed citations
12.
Mpinganjira, Mercy. (2013). An empirical investigation of factors affecting the adoption of e-government services. Journal of Contemporary Management. 10(1). 320–338. 1 indexed citations
13.
Maduku, Daniel K. & Mercy Mpinganjira. (2012). An empirical investigation into customers' attitude towards usage of cell phone banking in Gauteng, South Africa. Journal of Contemporary Management. 9(1). 172–189. 9 indexed citations
14.
Mpinganjira, Mercy. (2011). Perceived benefits and barriers to export involvement: Insights from non-exporters. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 5(22). 9116–9124. 6 indexed citations
16.
Mpinganjira, Mercy. (2011). Why choose South Africa? Insights from international undergraduate students. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 5(6). 2180–2188. 1 indexed citations
17.
Mpinganjira, Mercy, et al.. (2011). Understanding service quality and patient satisfaction in private medical practice: A case study. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 5(9). 3690–3698. 17 indexed citations
18.
Mpinganjira, Mercy, et al.. (2011). An empirical investigation into difficulties associated with barter trading: A practioners' perspective. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 5(4). 1085–1092. 2 indexed citations
19.
Mpinganjira, Mercy. (2009). Marketing education internationally : an investigation of undergraduates motivations to study abroad. Journal of Contemporary Management. 6(1). 241–252. 2 indexed citations
20.
Mpinganjira, Mercy. (2009). Comparative analysis of factors influencing the decision to study abroad. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 3(8). 358–365. 18 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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