Matthew O’Brien

2.5k total citations · 1 hit paper
25 papers, 1.7k citations indexed

About

Matthew O’Brien is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management. According to data from OpenAlex, Matthew O’Brien has authored 25 papers receiving a total of 1.7k indexed citations (citations by other indexed papers that have themselves been cited), including 13 papers in Organizational Behavior and Human Resource Management, 9 papers in Marketing and 5 papers in Strategy and Management. Recurrent topics in Matthew O’Brien's work include Customer Service Quality and Loyalty (11 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Technology Adoption and User Behaviour (4 papers). Matthew O’Brien is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Technology Adoption and User Behaviour (4 papers). Matthew O’Brien collaborates with scholars based in United States, Latvia and South Korea. Matthew O’Brien's co-authors include Robert F. Lusch, Stephen L. Vargo, Soyeon Shim, David A. Griffith, Bonnie L. Barber, Kenneth C. Gehrt, Mahesh Rajan, G. Shainesh, Kathy Pezdek and Birud Sindhav and has published in prestigious journals such as Journal of Business Research, Expert Systems with Applications and Journal of the Academy of Marketing Science.

In The Last Decade

Matthew O’Brien

24 papers receiving 1.5k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Competing through service: Insights from service-dominant logic

2006 1.2k citations Robert F. Lusch, Stephen L. Vargo et al. Journal of Retailing profile →

Peers

Matthew O’Brien

MARKE

OBHRM

SPS

ISM

Emma K. Macdonald United Kingdom

Michael Kleinaltenkamp Germany

Víctor Iglesias Argüelles Spain

Päivi Voima Finland

Kumar Rakesh Ranjan India

Rodolfo Vázquez Spain

Anne M. Smith United Kingdom

Kevin Celuch United States

Jennifer D. Chandler United States

Ingo Oswald Karpen Australia

Emma K. Macdonald United Kingdom

Matthew O’Brien

1.4k ×1.2

MARKE

719 ×0.9

OBHRM

755 ×1.4

SPS

450 ×1.1

177 ×0.8

ISM

Citations per year, relative to Matthew O’Brien Matthew O’Brien (= 1×) peers Emma K. Macdonald

Countries citing papers authored by Matthew O’Brien

Since Specialization

Citations

This map shows the geographic impact of Matthew O’Brien's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Matthew O’Brien with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Matthew O’Brien more than expected).

Fields of papers citing papers by Matthew O’Brien

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Matthew O’Brien. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Matthew O’Brien. The network helps show where Matthew O’Brien may publish in the future.

Co-authorship network of co-authors of Matthew O’Brien

This figure shows the co-authorship network connecting the top 25 collaborators of Matthew O’Brien. A scholar is included among the top collaborators of Matthew O’Brien based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Matthew O’Brien. Matthew O’Brien is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Vargo, Stephen L., Heiko Wieland, & Matthew O’Brien. (2023). Service-dominant logic as a unifying theoretical framework for the re-institutionalization of the marketing discipline. Journal of Business Research. 164. 113965–113965. 38 indexed citations

Akaka, Melissa Archpru, et al.. (2021). Microfoundations for Macromarketing: A Metatheoretical Lens for Bridging the Micro-Macro Divide. Journal of Macromarketing. 43(1). 61–75. 19 indexed citations

O’Brien, Matthew, et al.. (2020). Gaining insight to B2B relationships through new segmentation approaches: Not all relationships are equal. Expert Systems with Applications. 161. 113767–113767. 5 indexed citations

O’Brien, Matthew. (2020). The Effect of Organizational Commitment on Teacher-Coach Burnout. Seton Hall University eRepository (Seton Hall University). 1 indexed citations

Pezdek, Kathy & Matthew O’Brien. (2013). Plea bargaining and appraisals of eyewitness evidence by prosecutors and defense attorneys. Psychology Crime and Law. 20(3). 222–241. 19 indexed citations

Pezdek, Kathy, et al.. (2011). Cross-race (but not same-race) face identification is impaired by presenting faces in a group rather than individually.. Law and Human Behavior. 36(6). 488–495. 13 indexed citations

Lusch, Robert F., James R. Brown, & Matthew O’Brien. (2010). Protecting relational assets: a pre and post field study of a horizontal business combination. Journal of the Academy of Marketing Science. 39(2). 175–197. 32 indexed citations

Yurchisin, Jennifer, Jihye Park, & Matthew O’Brien. (2010). Effects of ideal image congruence and organizational commitment on employee intention to leave. Journal of Retailing and Consumer Services. 17(5). 406–414. 16 indexed citations

O’Brien, Matthew. (2009). Choice of Forum in Securities Class Actions: Confronting "Reform" of the Securities Act of 1933. SSRN Electronic Journal. 28(4). 845.

10.

Gehrt, Kenneth C., et al.. (2008). Satisfaction with service in the online banking sector. 1 indexed citations

11.

Assouline, Susan G., Megan Foley‐Nicpon, Nicholas Colangelo, & Matthew O’Brien. (2008). The Paradox of Giftedness and Autism: Packet of Information for Professionals (PIP)--Revised (2008).. 8 indexed citations

12.

Autry, Chad W., Donna J. Hill, & Matthew O’Brien. (2007). Attitude toward the Customer: A Study of Product Returns Episodes. Journal of managerial issues. 19(3). 315. 17 indexed citations

13.

Shim, Soyeon, Matthew O’Brien, & Cuiping Chen. (2007). Consumer trust in an e-retailer: an integrative model directed toward customer retention. 4 indexed citations

14.

Shim, Soyeon, et al.. (2006). Adolescents' utilitarian and hedonic Web consumption behavior: Hierarchical influence of personal values and innovativeness. Psychology and Marketing. 23(10). 813–839. 116 indexed citations

15.

Lusch, Robert F., Matthew O’Brien, & Birud Sindhav. (2003). The critical role of trust in obtaining retailer support for a supplier’s strategic organizational change. Journal of Retailing. 79(4). 249–258. 43 indexed citations

16.

Simpson, Barbara, et al.. (2003). BRIDGING DIFFERENCE THROUGH DIALOGUE: A CONSTRUCTIVIST PERSPECTIVE. Journal of Constructivist Psychology. 17(1). 45–59. 4 indexed citations

17.

Gehrt, Kenneth C. & Matthew O’Brien. (2002). Consumer Logistics: Scale Development in a Services Market and Exploration of Influence on Value and Satisfaction (統一論題 ITと消費者金融サービス). Medical Entomology and Zoology. 93–95. 1 indexed citations

18.

Griffith, David A., et al.. (2001). Knowledge Transfer as a Means for Relationship Development: A Kazakhstan–Foreign International Joint Venture Illustration. Journal of International Marketing. 9(2). 1–18. 71 indexed citations

19.

Bystrom, Dianne G., et al.. (1994). Communicating gender equity: Representation and portrayal of women and men in introductory communication textbooks. Communication Studies. 45(3-4). 325–331. 4 indexed citations

20.

Timm, H., et al.. (1980). Mineralization of Soil‐Incorporated Tomato Solid Waste. Journal of Environmental Quality. 9(2). 211–214. 4 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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