Matteo Borghi

1.4k total citations
18 papers, 1.0k citations indexed

About

Matteo Borghi is a scholar working on Sociology and Political Science, Marketing and Artificial Intelligence. According to data from OpenAlex, Matteo Borghi has authored 18 papers receiving a total of 1.0k indexed citations (citations by other indexed papers that have themselves been cited), including 15 papers in Sociology and Political Science, 12 papers in Marketing and 8 papers in Artificial Intelligence. Recurrent topics in Matteo Borghi's work include Digital Marketing and Social Media (14 papers), Sharing Economy and Platforms (6 papers) and AI in Service Interactions (6 papers). Matteo Borghi is often cited by papers focused on Digital Marketing and Social Media (14 papers), Sharing Economy and Platforms (6 papers) and AI in Service Interactions (6 papers). Matteo Borghi collaborates with scholars based in United Kingdom, Italy and United States. Matteo Borghi's co-authors include Marcello M. Mariani, Ulrike Gretzel, Fevzi Okumuş, Benjamin Laker, Rodrigo Perez‐Vega and Jochen Wirtz and has published in prestigious journals such as Tourism Management, Annals of Tourism Research and Technological Forecasting and Social Change.

In The Last Decade

Matteo Borghi

18 papers receiving 1.0k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Matteo Borghi United Kingdom 16 644 385 281 189 170 18 1.0k
Mirja Kroschke Germany 4 413 0.6× 439 1.1× 268 1.0× 114 0.6× 195 1.1× 5 942
Siliang Tong China 7 557 0.9× 452 1.2× 529 1.9× 157 0.8× 242 1.4× 14 1.3k
Mekhail Mustak Finland 10 413 0.6× 522 1.4× 177 0.6× 309 1.6× 155 0.9× 20 1.1k
Mohammed T. Nuseir United Arab Emirates 21 292 0.5× 224 0.6× 310 1.1× 105 0.6× 173 1.0× 63 1.2k
Valerie Trifts Canada 8 675 1.0× 747 1.9× 114 0.4× 223 1.2× 486 2.9× 14 1.4k
Manuel Trenz Germany 17 577 0.9× 303 0.8× 121 0.4× 99 0.5× 216 1.3× 51 978
Rodrigo Perez‐Vega United Kingdom 11 519 0.8× 294 0.8× 289 1.0× 115 0.6× 204 1.2× 21 903
Sook Fern Yeo Malaysia 13 228 0.4× 254 0.7× 99 0.4× 159 0.8× 195 1.1× 112 793
Niladri Syam United States 14 236 0.4× 536 1.4× 162 0.6× 230 1.2× 108 0.6× 26 1.2k
Zeya He United States 12 397 0.6× 259 0.7× 105 0.4× 87 0.5× 91 0.5× 16 826

Countries citing papers authored by Matteo Borghi

Since Specialization
Citations

This map shows the geographic impact of Matteo Borghi's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Matteo Borghi with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Matteo Borghi more than expected).

Fields of papers citing papers by Matteo Borghi

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Matteo Borghi. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Matteo Borghi. The network helps show where Matteo Borghi may publish in the future.

Co-authorship network of co-authors of Matteo Borghi

This figure shows the co-authorship network connecting the top 25 collaborators of Matteo Borghi. A scholar is included among the top collaborators of Matteo Borghi based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Matteo Borghi. Matteo Borghi is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

18 of 18 papers shown
1.
Borghi, Matteo, et al.. (2025). Deceptive Minds in Digital Spaces: The Influence of the Dark Triad on Posting Fake Online Reviews. Psychology and Marketing. 42(7). 1932–1945. 3 indexed citations
2.
Borghi, Matteo. (2024). Embedding entrepreneurship and technology literacy in the student curriculum: A case study of a module for real estate students. Innovations in Education and Teaching International. 62(3). 959–970. 1 indexed citations
3.
Borghi, Matteo, Marcello M. Mariani, Rodrigo Perez‐Vega, & Jochen Wirtz. (2023). The impact of service robots on customer satisfaction online ratings: The moderating effects of rapport and contextual review factors. Psychology and Marketing. 40(11). 2355–2369. 21 indexed citations
4.
Mariani, Marcello M. & Matteo Borghi. (2023). Artificial intelligence in service industries: customers’ assessment of service production and resilient service operations. International Journal of Production Research. 62(15). 5400–5416. 54 indexed citations
5.
Mariani, Marcello M., Matteo Borghi, & Benjamin Laker. (2023). Do submission devices influence online review ratings differently across different types of platforms? A big data analysis. Technological Forecasting and Social Change. 189. 122296–122296. 18 indexed citations
6.
Borghi, Matteo & Marcello M. Mariani. (2023). Asymmetrical Influences of Service Robots’ Perceived Performance on Overall Customer Satisfaction: An Empirical Investigation Leveraging Online Reviews. Journal of Travel Research. 63(5). 1086–1111. 19 indexed citations
7.
Mariani, Marcello M. & Matteo Borghi. (2022). Exploring environmental concerns on digital platforms through big data: the effect of online consumers’ environmental discourse on online review ratings. Journal of Sustainable Tourism. 31(11). 2592–2611. 36 indexed citations
8.
Borghi, Matteo & Marcello M. Mariani. (2022). The role of emotions in the consumer meaning-making of interactions with social robots. Technological Forecasting and Social Change. 182. 121844–121844. 58 indexed citations
9.
Mariani, Marcello M. & Matteo Borghi. (2021). Are environmental-related online reviews more helpful? A big data analytics approach. International Journal of Contemporary Hospitality Management. 33(6). 2065–2090. 50 indexed citations
10.
Mariani, Marcello M. & Matteo Borghi. (2021). Customers’ evaluation of mechanical artificial intelligence in hospitality services: a study using online reviews analytics. International Journal of Contemporary Hospitality Management. 33(11). 3956–3976. 99 indexed citations
11.
Mariani, Marcello M. & Matteo Borghi. (2020). Environmental discourse in hotel online reviews: a big data analysis. Journal of Sustainable Tourism. 29(5). 829–848. 60 indexed citations
12.
Borghi, Matteo & Marcello M. Mariani. (2020). Service robots in online reviews: Online robotic discourse. Annals of Tourism Research. 87. 103036–103036. 47 indexed citations
13.
Mariani, Marcello M. & Matteo Borghi. (2020). Online Review Helpfulness and Firms’ Financial Performance: An Empirical Study in a Service Industry. International Journal of Electronic Commerce. 24(4). 421–449. 56 indexed citations
14.
Mariani, Marcello M., Matteo Borghi, & Fevzi Okumuş. (2020). Unravelling the effects of cultural differences in the online appraisal of hospitality and tourism services. International Journal of Hospitality Management. 90. 102606–102606. 53 indexed citations
15.
Mariani, Marcello M. & Matteo Borghi. (2019). Industry 4.0: A bibliometric review of its managerial intellectual structure and potential evolution in the service industries. Technological Forecasting and Social Change. 149. 119752–119752. 203 indexed citations
16.
Mariani, Marcello M., et al.. (2018). The role of language in the online evaluation of hospitality service encounters: An empirical study. International Journal of Hospitality Management. 78. 50–58. 57 indexed citations
17.
Mariani, Marcello M., Matteo Borghi, & Ulrike Gretzel. (2018). Online reviews: Differences by submission device. Tourism Management. 70. 295–298. 114 indexed citations
18.
Mariani, Marcello M. & Matteo Borghi. (2017). Effects of the Booking.com rating system: Bringing hotel class into the picture. Tourism Management. 66. 47–52. 95 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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