Matteo Borghi

1.4k total citations
18 papers, 1.0k citations indexed

About

Matteo Borghi is a scholar working on Sociology and Political Science, Marketing and Artificial Intelligence. According to data from OpenAlex, Matteo Borghi has authored 18 papers receiving a total of 1.0k indexed citations (citations by other indexed papers that have themselves been cited), including 15 papers in Sociology and Political Science, 12 papers in Marketing and 8 papers in Artificial Intelligence. Recurrent topics in Matteo Borghi's work include Digital Marketing and Social Media (14 papers), Sharing Economy and Platforms (6 papers) and AI in Service Interactions (6 papers). Matteo Borghi is often cited by papers focused on Digital Marketing and Social Media (14 papers), Sharing Economy and Platforms (6 papers) and AI in Service Interactions (6 papers). Matteo Borghi collaborates with scholars based in United Kingdom, Italy and United States. Matteo Borghi's co-authors include Marcello M. Mariani, Ulrike Gretzel, Fevzi Okumuş, Benjamin Laker, Rodrigo Perez‐Vega and Jochen Wirtz and has published in prestigious journals such as Tourism Management, Annals of Tourism Research and Technological Forecasting and Social Change.

In The Last Decade

Matteo Borghi

18 papers receiving 1.0k citations

Peers

Matteo Borghi
Comparison fields: 5 of 77
  • Sociology and Political Science 644
  • Marketing 385
  • Artificial Intelligence 281
  • Organizational Behavior and Human Resource Management 189
  • Information Systems and Management 170
Mirja Kroschke Germany
Siliang Tong China
Mekhail Mustak Finland
Mohammed T. Nuseir United Arab Emirates
Valerie Trifts Canada
Manuel Trenz Germany
Rodrigo Perez‐Vega United Kingdom
Sook Fern Yeo Malaysia
Niladri Syam United States
Zeya He United States
Mirja Kroschke Germany View profile →
Citations per field, relative to Matteo Borghi
Matteo Borghi · 1×
Citations per year, relative to Matteo Borghi
Matteo Borghi · 1×

Countries citing papers authored by Matteo Borghi

Since Specialization
Citations

This map shows the geographic impact of Matteo Borghi's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Matteo Borghi with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Matteo Borghi more than expected).

Fields of papers citing papers by Matteo Borghi

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Matteo Borghi. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Matteo Borghi. The network helps show where Matteo Borghi may publish in the future.

Co-authorship network of co-authors of Matteo Borghi

This figure shows the co-authorship network connecting the top 25 collaborators of Matteo Borghi. A scholar is included among the top collaborators of Matteo Borghi based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Matteo Borghi. Matteo Borghi is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

18 of 18 papers shown
# Title Journal Authors Indexed citations
1 Deceptive Minds in Digital Spaces: The Influence of the Dark Triad on Posting Fake Online Reviews Psychology and Marketing Matteo Borghi et al. 3
2 Embedding entrepreneurship and technology literacy in the student curriculum: A case study of a module for real estate students Innovations in Education and Teaching International Matteo Borghi 1
3 The impact of service robots on customer satisfaction online ratings: The moderating effects of rapport and contextual review factors Psychology and Marketing Matteo Borghi, Marcello M. Mariani et al. 21
4 Artificial intelligence in service industries: customers’ assessment of service production and resilient service operations International Journal of Production Research Marcello M. Mariani, Matteo Borghi 54
5 Do submission devices influence online review ratings differently across different types of platforms? A big data analysis Technological Forecasting and Social Change Marcello M. Mariani, Matteo Borghi et al. 18
6 Asymmetrical Influences of Service Robots’ Perceived Performance on Overall Customer Satisfaction: An Empirical Investigation Leveraging Online Reviews Journal of Travel Research Matteo Borghi, Marcello M. Mariani 19
7 Exploring environmental concerns on digital platforms through big data: the effect of online consumers’ environmental discourse on online review ratings Journal of Sustainable Tourism Marcello M. Mariani, Matteo Borghi 36
8 The role of emotions in the consumer meaning-making of interactions with social robots Technological Forecasting and Social Change Matteo Borghi, Marcello M. Mariani 58
9 Are environmental-related online reviews more helpful? A big data analytics approach International Journal of Contemporary Hospitality Management Marcello M. Mariani, Matteo Borghi 50
10 Customers’ evaluation of mechanical artificial intelligence in hospitality services: a study using online reviews analytics International Journal of Contemporary Hospitality Management Marcello M. Mariani, Matteo Borghi 99
11 Environmental discourse in hotel online reviews: a big data analysis Journal of Sustainable Tourism Marcello M. Mariani, Matteo Borghi 60
12 Service robots in online reviews: Online robotic discourse Annals of Tourism Research Matteo Borghi, Marcello M. Mariani 47
13 Online Review Helpfulness and Firms’ Financial Performance: An Empirical Study in a Service Industry International Journal of Electronic Commerce Marcello M. Mariani, Matteo Borghi 56
14 Unravelling the effects of cultural differences in the online appraisal of hospitality and tourism services International Journal of Hospitality Management Marcello M. Mariani, Matteo Borghi et al. 53
15 Industry 4.0: A bibliometric review of its managerial intellectual structure and potential evolution in the service industries Technological Forecasting and Social Change Marcello M. Mariani, Matteo Borghi 203
16 The role of language in the online evaluation of hospitality service encounters: An empirical study International Journal of Hospitality Management Marcello M. Mariani, Matteo Borghi et al. 57
17 Online reviews: Differences by submission device Tourism Management Marcello M. Mariani, Matteo Borghi et al. 114
18 Effects of the Booking.com rating system: Bringing hotel class into the picture Tourism Management Marcello M. Mariani, Matteo Borghi 95

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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